Question 1

Which of the following is true of pluralistic organizations?

Accepted Answer

A)   These organizations use an affirmative action approach.
B)   The employee population in these organizations is completely homogenous.
C)   These organizations typically have much lesser integration than monolithic organizations.
D)   These organizations typically have much higher integration than multicultural organizations.
E)   Conflict among groups is nonexistent in these organizations.F) A) and C)
G) B) and C)

Question 2

_____ is a tendency to judge foreign people or groups by the standards of one's own culture or group, and to see one's own standards as superior.

Accepted Answer

A)   Relativism
B)   Ethnocentrism
C)   Nepotism
D)   Utilitarianism
E)   PolycentrismF) A) and E)
G) A) and B)

Question 3

Behaviors that cause hostile environment in an organization typically include

Accepted Answer

A)   pervasive displays of pornography.
B)   engaging in free riding.
C)   participating in social loafing.
D)   minimizing the glass ceiling effect.
E)   taking affirmative action against discrimination.F) B) and C)
G) C) and E)

Question 4

Typically, diversity training has two components

Accepted Answer

A)   skill building and technical training.
B)   personal values assessment and skills training.
C)   reverse mentoring and technical training.
D)   awareness building and skill building.
E)   reverse mentoring and gap analysis.F) A) and B)
G) None of the above

Question 5

Retaining good workers, irrespective of their diverse backgrounds, is becoming increasingly important because

Accepted Answer

A)   the younger workforce has lower educational qualifications.
B)   replacing experienced workers has become more costly.
C)   the number of monolithic organizations are increasing.
D)   the market demand for labor force is reducing.
E)   converting pluralistic organizations into monolithic organizations has become necessary.F) A) and C)
G) B) and D)

Question 6

Less restrictive policies and procedures and less standardized operating methods

Accepted Answer

A)   increase organizational flexibility.
B)   make it difficult for organizations to respond quickly to environmental changes.
C)   widen the span of control in an organization.
D)   make an organization more centralized and mechanistic.
E)   increase groupthink within organizations.F) A) and C)
G) None of the above

Question 7

Arianne is, more specifically, a victim of

Accepted Answer

A)   groupthink.
B)   whistleblowing.
C)   quid pro quo harassment.
D)   ethnocentrism.
E)   free riding.F) A) and E)
G) A) and B)

Question 8

Research suggests that regardless of nationality or religion, most people embrace a set of _____ core values.

Accepted Answer

A)   three
B)   four
C)   five
D)   six
E)   sevenF) B) and C)
G) C) and D)

Question 9

When employees believe that their differences are not merely tolerated but valued, they are likely to

Accepted Answer

A)   succumb to groupthink.
B)   practice free riding.
C)   become more loyal.
D)   become more rigid.
E)   become less productive.F) All of the above
G) A) and B)

Question 10

Define sexual harassment and describe the two categories with examples.

Accepted Answer

Sexual harassment is unwelcome...

Question 11

Tying the employee training to specific, measurable business goals _____ its usefulness and makes it easier to assess.

Accepted Answer

A)   compresses
B)   increases
C)   reduces
D)   escalates
E)   diminishesF) A) and C)
G) C) and D)

Question 12

List some of the tools that organizations can use to make the most of its diverse workforce.

Accepted Answer

An organization's plans for becoming mul...

Question 13

Anne would be referred to as an)

Accepted Answer

A)   expatriate.
B)   host-country national.
C)   third-country national.
D)   inpatriate.
E)   parent-country national.F) A) and C)
G) C) and D)

Question 14

_______ are parent-company nationals who are sent to work at a foreign subsidiary.

Accepted Answer

A)   Third-country nationals
B)   Host-country nationals
C)   Category captains
D)   Expatriates
E)   InpatriatesF) A) and B)
G) None of the above

Question 15

Cross-cultural management is limited to U.S. employees going abroad.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is true of multicultural organizations?

Accepted Answer

A)   They do not employ people from minority groups.
B)   They fully integrate minority group members both formally and informally.
C)   In these organizations, minority group members tend to be clustered only at certain levels.
D)   Managers in such organizations focus primarily on employees' visible differences.
E)   These organizations are marked by high levels of intergroup conflict.F) C) and E)
G) B) and D)

Question 17

Stereotypes can cost the organization dearly by stifling employees' ambition so that they don't fully contribute.

Accepted Answer

A) True 
 B)False

Question 18

In multicultural organizations, workforce diversity not only exists but is valued.

Accepted Answer

A) True 
 B)False

Question 19

_____ diversity promotes creativity and innovation because people from different backgrounds hold different perspectives.

Accepted Answer

A)   Work team
B)   Management team
C)   Interview team
D)   Customer base
E)   Supplier baseF) C) and D)
G) B) and C)

Question 20

Carmen assigned a newly hired employee, Raj, to the accounting department because the department needs to work more quickly and accurately. Carmen assumed that the new employee could provide the needed energy. Unfortunately, the other workers seem to resent Raj's presence because of his cultural and ethnic background. They have further excluded him from the work group. This has made Raj's work more difficult since he is not really given the "inside" information needed to perform his work efficiently. Which of the challenges of a diversified workforce appears to be operating most prominently in this scenario?

Accepted Answer

A)   gender discrimination
B)   groupthink
C)   lower cohesiveness
D)   greater flexibility
E)   decentralized decision makingF) B) and E)
G) B) and C)

Exam 9: Managing Diversity and Inclusion

Arianne is, more specifically, a victim of

Correct Answer
verified

_______ are parent-company nationals who are sent to work at a foreign subsidiary.

Correct Answer
verified

Research suggests that regardless of nationality or religion, most people embrace a set of _____ core values.

Correct Answer
verified

Correct Answer
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Less restrictive policies and procedures and less standardized operating methods

Correct Answer
verified

Which of the following is true of pluralistic organizations?

Correct Answer
verified

_____ is a tendency to judge foreign people or groups by the standards of one's own culture or group, and to see one's own standards as superior.

Correct Answer
verified

Behaviors that cause hostile environment in an organization typically include

Correct Answer
verified

_____ diversity promotes creativity and innovation because people from different backgrounds hold different perspectives.

Correct Answer
verified

Which of the following is true of multicultural organizations?

Correct Answer
verified

Anne would be referred to as an)

Correct Answer
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List some of the tools that organizations can use to make the most of its diverse workforce.

Correct Answer
verified
An organization's plans for becoming mul...
View Answer

Cross-cultural management is limited to U.S. employees going abroad.

Correct Answer
verified

Tying the employee training to specific, measurable business goals _____ its usefulness and makes it easier to assess.

Correct Answer
verified

Stereotypes can cost the organization dearly by stifling employees' ambition so that they don't fully contribute.

Correct Answer
verified

Typically, diversity training has two components

Correct Answer
verified

Define sexual harassment and describe the two categories with examples.

Correct Answer
verified
Sexual harassment is unwelcome...
View Answer

When employees believe that their differences are not merely tolerated but valued, they are likely to

Correct Answer
verified

In multicultural organizations, workforce diversity not only exists but is valued.

Correct Answer
verified

Retaining good workers, irrespective of their diverse backgrounds, is becoming increasingly important because

Correct Answer
verified

Exam 9: Managing Diversity and Inclusion

Arianne is, more specifically, a victim of

Correct AnswerverifiedShow Answer

_______ are parent-company nationals who are sent to work at a foreign subsidiary.

Correct AnswerverifiedShow Answer

Research suggests that regardless of nationality or religion, most people embrace a set of _____ core values.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Less restrictive policies and procedures and less standardized operating methods

Correct AnswerverifiedShow Answer

Which of the following is true of pluralistic organizations?

Correct AnswerverifiedShow Answer

_____ is a tendency to judge foreign people or groups by the standards of one's own culture or group, and to see one's own standards as superior.

Correct AnswerverifiedShow Answer

Behaviors that cause hostile environment in an organization typically include

Correct AnswerverifiedShow Answer

_____ diversity promotes creativity and innovation because people from different backgrounds hold different perspectives.

Correct AnswerverifiedShow Answer

Which of the following is true of multicultural organizations?

Correct AnswerverifiedShow Answer

Anne would be referred to as an)

Correct AnswerverifiedShow Answer

List some of the tools that organizations can use to make the most of its diverse workforce.

Correct AnswerverifiedAn organization's plans for becoming mul...View AnswerShow Answer

Cross-cultural management is limited to U.S. employees going abroad.

Correct AnswerverifiedShow Answer

Tying the employee training to specific, measurable business goals _____ its usefulness and makes it easier to assess.

Correct AnswerverifiedShow Answer

Stereotypes can cost the organization dearly by stifling employees' ambition so that they don't fully contribute.

Correct AnswerverifiedShow Answer

Typically, diversity training has two components

Correct AnswerverifiedShow Answer

Define sexual harassment and describe the two categories with examples.

Correct AnswerverifiedSexual harassment is unwelcome...View AnswerShow Answer

When employees believe that their differences are not merely tolerated but valued, they are likely to

Correct AnswerverifiedShow Answer

In multicultural organizations, workforce diversity not only exists but is valued.

Correct AnswerverifiedShow Answer

Retaining good workers, irrespective of their diverse backgrounds, is becoming increasingly important because

Correct AnswerverifiedShow Answer

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An organization's plans for becoming mul...
View Answer

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Sexual harassment is unwelcome...
View Answer

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