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In the context of a research program that was conducted at the University of Michigan on the impact of leaders' behavior on job performance, demonstrating trust and confidence, being friendly and considerate, showing appreciation, and keeping people informed is known as _____ behavior.


A) relationship-oriented
B) participative
C) directive
D) strategic
E) task-oriented

F) A) and B)
G) C) and D)

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______ is a leadership perspective that attempts to identify what good leaders do-that is, what behaviors they exhibit.


A) Behavioral approach
B) Trait approach
C) Transformational leadership
D) Strategic approach
E) Situational approach

F) C) and D)
G) B) and E)

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Not every managerial decision warrants an analysis using the


A) Vroom model.
B) Fiedler model
C) path-goal model
D) Hersey-Blanchard model
E) situational approach model

F) A) and B)
G) All of the above

Correct Answer

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At a restaurant, employees who perform poorly during a particular shift are scheduled for the unpopular weekend shifts by the manager. In this case, the manager exercises his _____ power.


A) legitimate
B) negative
C) expert
D) coercive
E) referent

F) C) and E)
G) All of the above

Correct Answer

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Oliver, an employee at a company, is extremely eager to take up higher positions in the organization. He is an extrovert and tries to influence the decisions made by his boss. He prefers to lead his colleagues rather than follow them. According to the trait approach to leadership, which of the following traits does Oliver display?


A) supervision
B) motivation
C) expert leadership
D) knowledge of the business
E) integrity

F) C) and D)
G) All of the above

Correct Answer

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According to Kouzes and Posner, what are the five things that the best leaders do?

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The best leaders, sa...

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_____ suggests that leaders should use a directive leadership style with subordinates who are highly authoritarian because such people respect decisiveness.


A) Path-goal theory
B) Fiedler's theory
C) Hersey-Blanchard theory
D) Laissez-faire theory
E) Vroom model theory

F) A) and B)
G) B) and E)

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Describe the situational factors used to analyze problems in the Vroom model of leadership.

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The following situat...

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A leader who has _____ power influences others because he or she controls valued benefits; people comply with the leader's wishes to receive those benefits.


A) legitimate
B) reward
C) referent
D) expert
E) coercive

F) C) and E)
G) A) and E)

Correct Answer

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Describe how a vision can fail.

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Visions can be inapp...

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What are the ways in which transformational leaders generate excitement?

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Transformational lea...

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In the context of Scenario B, Tiffany favorsan) _____ style of leadership.


A) autocratic
B) democratic
C) shared
D) group maintenance
E) task performance

F) A) and D)
G) B) and C)

Correct Answer

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In the context of Scenario A, Emma utilizes _____ power to get work done.


A) referent
B) expert
C) legitimate
D) reward
E) coercive

F) A) and B)
G) B) and E)

Correct Answer

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In the context of Scenario B, Robin described the _____ to leadership.


A) trait approach
B) behavioral approach
C) situational approach
D) charismatic approach
E) transactional approach

F) B) and E)
G) C) and E)

Correct Answer

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In the context of Scenario B, Anna prefers the _____ approach to leadership.


A) trait
B) behavioral
C) situational
D) charismatic
E) transactional

F) B) and E)
G) A) and C)

Correct Answer

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The _____ provides useful and practical prescriptions for how to manage more efficiently.


A) concept of democracy for leadership
B) concept of authority for leadership
C) concept of substitutes for leadership
D) concept of job maturity for leadership
E) concept of mentoring for leadership.

F) C) and D)
G) B) and E)

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In the __________ model, after answering a series of questions, several leader decisions styles may be appropriate, but the model recommends using the one that takes the least amount of time.


A) Fiedler
B) Vroom
C) Hersey-Blanchard
D) path-goal
E) situational approach

F) A) and B)
G) B) and E)

Correct Answer

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_____ behaviors improve leader job performance and group organizational performance.


A) Group maintenance
B) Autocratic leadership
C) Task performance
D) Democratic leadership
E) Authoritarian leadership

F) A) and E)
G) C) and D)

Correct Answer

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In the context of Fiedler's contingency model, _____ leadership is more likely exhibited by leaders with low least preferred coworker LPC) scores.


A) relationship-motivated
B) participatory
C) directive
D) charismatic
E) task-motivated

F) A) and E)
G) B) and E)

Correct Answer

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Which of the following questions can be used to identify one's boss's level of task performance leadership?


A) Can you talk freely with your superior about your work?
B) Do you think your superior trusts you?
C) Does your superior treat you fairly?
D) To what extent does your superior give you instructions and orders?
E) Is your superior concerned about your future benefits, such as promotions and pay raises?

F) C) and E)
G) B) and D)

Correct Answer

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