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Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Question 151

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A management training program that gives managers assignments in a variety of departments in order to expose them to different functions within the organization is called:

A) job enlargement.
B) vestibule training.
C) job rotation.
D) an apprenticeship program.

E) All of the above
F) B) and C)

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Question 152

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Top level managers can benefit from having their performance evaluated by subordinates.

A) True
B) False

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Question 153

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Chris Schubert is a human resource manager with the Night Owl Publishing Company.He just finished creating a document that describes what editors do at their jobs.The study Chris has completed is known as a human resource inventory. A document that describes what editors do at their jobs would be a job description.

Distance learning training is gaining in popularity among all firms because employees can log-on to company tutorials at a time convenient to them and acquire the same training information as everyone else. Online training,also known as distance learning is an efficient and cost-effective way for a firm to distribute consistent training to a large number of employees.

One purpose of employee orientation programs is to initiate new workers to the organization's policies,practices and objectives.

Firms spend time and money to train new employees so that they will work productively over the short-term.Development type activities such as assigning mentors and creating networks have long-term implications for employees and firms. While training programs focus on improving the short-term skills of employees,development programs focus on long-term abilities.

One challenge faced by today's human resource managers is the fact that workers overseas often work for lower wages and are subject to fewer laws and regulations.

According to the Thinking Green box titled,"Green Eggs and Green Ham",your firm stands to benefit more by encouraging employees to eat healthier. Companies such as Google have started offering only a healthy assortment of fruit,vegetables,and grains in their employee cafeteria.They find that a fitter employee is also a more productive employee,and the company benefits with reduced insurance premiums.

A common feature of flextime plans is the establishment of core times when all employees are expected to be at their job stations.

Computer and robotics training is sometimes performed in a nearby classroom type setting.We refer to near-the-job-training as _____________.

Identify and describe three common methods of training and developing employees.

Olivia's company announced that it will implement a compressed workweek schedule.If Olivia takes part in this plan,she will be allowed to work fewer hours each week,as long as she completes all assignments. Compressed workweeks allow employees to work fewer days per week by working more hours each day.Total hours worked per week are not reduced.

A department manager evaluated the performance of her subordinates as part of a performance appraisal process.If she follows the six-step appraisal process,the next step is:

Several years ago,Drew's company sent him to Massachusetts Institute of Technology for an intensive program of leadership and business communication training.Although expensive,the firm was committed to investing in the development of key employees for the purpose of retention and promotion.This type of managerial development is known as off-the-job courses and training. Prestigious universities such as the University of Chicago,the University of Michigan,and MIT offer intensive managerial training courses.This is off-the-job training that firms are willing to invest in for employees with good potential to advance within the company.

A job analysis consists of creating two documents called a job inventory and a performance appraisal.

Which of the following statements about performance appraisals is the most accurate?

External recruitment sources are usually cheaper to use than internal sources.

At Washington Seat Belt Industries,new workers are immediately assigned to jobs.They learn by doing the actual work and by watching longer-term employees.This company uses a policy of:

If your company is selling its products or services to the U.S.government,you should study Human Resource law that pertains to:

Bonuses can consist of cashless rewards as well as monetary payments.