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Rule-based controls are least appropriate in organizations with which one of the following characteristics?


A) Environments are stable and predictable.
B) Employees are highly skilled and independent.
C) There is consistency in product and service.
D) The risk of malfeasance is extremely high.

E) B) and C)
F) A) and D)

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Informational control is primarily concerned with whether the organization is doing the right things.

A) True
B) False

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Which of the following is not a key control lever of behavioral control?


A) structure
B) culture
C) rewards
D) boundaries

E) C) and D)
F) B) and C)

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In addition to traditional institutional investors,a growing set of activist investors aggressively pressure firm managers for major changes.These activist investors include individual investors,such as ________,and activist investor funds,such as ________.


A) CalPERS; Bill Gates
B) ValuAct; Trian
C) Berkshire Hathaway; Warren Buffet.
D) Carl Icahn; Pershing Square.

E) C) and D)
F) B) and D)

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Which of the following is the primary drawback of traditional strategic control systems?


A) They are only appropriate when the environment is stable and simple.
B) Goals and objectives cannot be measured with a high level of certainty.
C) They lead to complacency.
D) They lack the flexibility needed to adjust to changes in the environment.

E) A) and C)
F) A) and B)

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The best way to minimize improper and unethical conduct is to ________ and ________.


A) set boundaries; constraints
B) establish standards; guidelines
C) develop policies; regulations
D) design sanctions; guidelines

E) A) and B)
F) A) and C)

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In order to have effective board operations,firms need to cultivate engaged and committed boards.

A) True
B) False

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What is agency theory and what problems is it concerned with resolving?

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Agency theory is a theory of the relatio...

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Andy Grove,former CEO and cofounder of Intel,encouraged openness by not having many of the trappings of success.This is an example of evolving from boundaries to rewards and culture by


A) hiring people who identify with the dominant values of the organization.
B) developing managerial role models.
C) maximizing training and indoctrination.
D) aligning rules with organizational goals and objectives.

E) A) and D)
F) A) and C)

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Single-loop learning,according to Chris Argyris,is most appropriate when the environment is ________,goals and objective can be measured with a ________ of certainty,and there is ________ need for complex measures of performance.


A) stable; high level; little
B) unstable; low level; great
C) stable; low level; great
D) unstable; high level; little

E) B) and D)
F) All of the above

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Contemporary strategic controls involve comparing actual performance to predetermined goals.

A) True
B) False

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Individual and institutional shareholders have the same rights that include all the following except


A) right to sell stock.
B) right to vote the proxy.
C) the right to bring suit for damages if the economy declines.
D) certain residual rights following the liquidation of the company once creditors and claimants are paid.

E) B) and D)
F) B) and C)

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The primary participants in corporate governance do not include the


A) shareholders.
B) financial institutions.
C) management (led by the chief executive officer) .
D) board of directors.

E) All of the above
F) A) and D)

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Individual rationality ________ organizational rationality.


A) is a good indicator of
B) will ensure
C) is often the opposite of
D) does not always guarantee

E) All of the above
F) B) and C)

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In choosing sides concerning CEO duality,two schools of thought exist.Which of the following would not be a consideration for the Unity of Command school of thought?


A) One person holding both roles will be able to act more efficiently and effectively.
B) CEO duality provides smoother strategic decision making.
C) CEO duality creates unit across the board of directors and managers of a company.
D) CEO duality slows down decision making.

E) C) and D)
F) A) and B)

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Strategic control systems,both informational and behavioral,are used to correct the performance and ultimate strategy of a firm.

A) True
B) False

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As firms simultaneously downsize and face the need for increased coordination across organizational boundaries,a control system based primarily on ________ is dysfunctional.


A) boundaries and constraints
B) culture and rewards
C) organizational loyalty
D) innovation and risk taking

E) None of the above
F) A) and C)

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In principal-principal conflicts (conflicts between controlling shareholders and minority shareholders) ,the ownership (of equity) is


A) widely dispersed.
B) controlled almost completely by management.
C) concentrated.
D) often held by employee stock ownership programs.

E) A) and D)
F) B) and D)

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Director independence and non-interlocking directorships are desirable traits of top-ranked boards.What does this mean?


A) Directors can serve on the board of directors of other related companies.
B) Directors are free of all ties to the CEO and the company.
C) The CEO can serve as a director on the other director boards.
D) Top managers cannot be on the board of directors.

E) All of the above
F) A) and B)

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Continuous monitoring,in the contemporary approach,is beneficial because


A) it reduces time lags.
B) it increases the time it takes to detect changes in the competitive environment.
C) organizational flexibility is reduced.
D) organization response time is increased.

E) None of the above
F) B) and C)

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