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Another commonly-used term for product manager is __________.


A) line advisor
B) product champion
C) brand manager
D) marketing advisor
E) account executive

F) C) and D)
G) A) and E)

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action item list refers to an aid to implement a marketing plan that consists of four columns: (1) __________, (2) the person responsible for completing the task, (3) the date to finish the task,and (4) what is to be delivered.


A) the task
B) the budget
C) the product or service
D) the points of difference
E) the promotional message

F) A) and B)
G) C) and E)

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Betty Crocker marketing team that developed Warm Delights challenged the food scientists at General Mills to make an indulgent,delicious,and gooey dessert.So,they wanted which of these characteristics in the dessert?


A) no cleanup
B) a single portion
C) quick preparation
D) consistent great taste
E) all of the above

F) A) and C)
G) B) and E)

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have been told that a company increased its marketing effort from $2 million to $5 million,resulting in increased sales revenue from $12 million to $21 million.Calculate the company's ratio of incremental sales revenue to incremental marketing effort.


A) 3:1
B) 1:3
C) 8:5
D) 5:2
E) 21:12

F) A) and B)
G) A) and C)

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Synergy analysis seeks opportunities by finding the optimum balance between


A) the needs of the manufacturer versus the needs of the consumer.
B) the desire for profit versus responsibility to society as a whole.
C) the expense of marketing effort versus the marketing results obtained.
D) a firm's market segments and its product groupings.
E) marketing efficiencies versus R&D-manufacturing efficiencies.

F) A) and E)
G) A) and C)

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Which of the following pieces of information is used in a SWOT analysis,the first step of the planning phase of the strategic marketing process?


A) marketing return on investment
B) projected future sales, expenses, and profits
C) market share for the product
D) revenues associated with each point of market share
E) possible cannibalization effects on other products in the line

F) B) and C)
G) A) and D)

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Action item lists are related to __________.


A) product-market grids
B) job analyses
C) sales response functions
D) value analyses
E) formal program schedules

F) A) and B)
G) C) and D)

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Which of the following pieces of information is used in a SWOT analysis,the first step of the planning phase of the strategic marketing process?


A) marketing return on investment
B) market share for the product
C) trends for industry and competitors
D) revenues associated with each point of market share
E) possible cannibalization effects on other products in the line

F) A) and B)
G) A) and C)

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primary target market for Warm Delights is __________.


A) empty-nesters
B) on-the-go women.
C) college students with microwaves
D) young marrieds who often have unexpected company
E) families with small children wanting after-school treats

F) All of the above
G) B) and E)

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Marketing ROI (return on investment) uses modern measurement technologies to determine the results of __________.


A) marketing spending
B) manufacturing and distribution procedures
C) market-product sales
D) organizational structure
E) personal selling

F) All of the above
G) A) and E)

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share point refers to


A) the ratio of sales revenue of the firm to the total sales revenue of all firms in the industry, including the firm itself.
B) the percentage points of market share, used in analysis as the common basis of comparison to allocate marketing resources effectively for different product lines within the same firm.
C) the sales revenue generated by different products within the firm expressed as a percentage.
D) a measure of the quantitative value or trend of a marketing activity or result divided by the total marketing effort of the firm.
E) the total number of a product sold in one year compared to the cumulative total sold since its introduction, expressed as a percentage.

F) All of the above
G) B) and E)

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Management experts call for a "bias for action." How can this attitude be important in marketing program implementation?

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Management experts have concluded perfec...

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unique strength relative to what competitors are doing now and like to do in the future is referred to as __________.


A) a point of difference
B) a competitive advantage
C) sustainable dominance
D) strategic competency
E) market dominance

F) B) and C)
G) C) and D)

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Describe Porter's framework and the four resulting generic business strategies.

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Michael E.Porter developed a framework i...

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General Mills uses a marketing structure in which one person is ultimately responsible for the marketing of a specific product.For instance,one person is responsible for setting marketing goals and developing and implementing related marketing strategies for the well-known breakfast cereal,Cheerios.This person,who takes responsibility for the success or failure of the marketing of Cheerios,is called a(n) __________.


A) key strategist
B) product manager
C) line advisor
D) marketing advisor
E) account executive

F) B) and E)
G) A) and B)

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action item list refers to an aid to implement a marketing plan that consists of four columns: (1) the task, (2) the person responsible for completing the task, (3) the date to finish the task,and (4) __________.


A) the budget
B) the points of difference
C) what is to be delivered
D) the promotional message
E) the product or service

F) All of the above
G) B) and E)

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  Figure 22-4 -Porter's generic business strategies shown in Figure 22-4 above, A  refers to a __________ strategy. A)  quality focus B)  cost leadership C)  differentiation D)  cost focus E)  differentiation focus Figure 22-4 -Porter's generic business strategies shown in Figure 22-4 above,"A" refers to a __________ strategy.


A) quality focus
B) cost leadership
C) differentiation
D) cost focus
E) differentiation focus

F) A) and D)
G) A) and C)

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Which of the following pieces of information is used in the development of the marketing program,the third step of the planning phase of the strategic marketing process?


A) marketing return on investment
B) market-product grids with target segments and product groupings
C) detailed plans to execute the marketing program
D) market potential studies
E) trends for industry and competitors

F) A) and B)
G) A) and C)

Correct Answer

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Which of the following statements best reflects the guideline for working toward consensus-building?


A) "Dean, I know you weren't fully on board with this plan, but your expertise is invaluable to us. What would you recommend as the best alternative we have left?"
B) "The decision has been made and we all have to deal with it whether we like it or not."
C) "Starting Wednesday, everyone on the team should wear black slacks and a red shirt."
D) "Aram, you need to take the lead on this since you have the most experience. Just tell the rest of us what to do."
E) "If you don't like the way things are going, speak up or shut up. Once we start, we're all going to be on the same page whether you like it or not."

F) A) and D)
G) A) and B)

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increased customer value achieved through performing marketing functions more efficiently is referred to as __________.


A) points of difference
B) proficiency
C) kiatsu
D) synergy
E) competitive advantage

F) C) and D)
G) D) and E)

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