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When a producer owns an intermediary at the next level down in the marketing channel, it is referred to as __________.


A) horizontal integration
B) forward integration
C) parallel integration
D) lateral integration
E) backward integration

F) A) and E)
G) A) and B)

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A few years ago, Benetton delivered new styles to its worldwide stores once a month. Today, it replenishes its racks once a week. Getting the fashions to its retailers more quickly means that effectively using logistics has increased Benetton's market share by providing


A) larger lots of available inventory for its retailers.
B) time and place utility for its customers.
C) increased steps in the value proposition creation process.
D) technological advances leading to greater customer information.
E) increased customer traffic.

F) A) and C)
G) A) and B)

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  -Figure 12-4 above depicts the four most common marketing channels for business products and services. X represents A) consumers. B) industrial users. C) dual distributors. D) agents or brokers. E) industrial distributors. -Figure 12-4 above depicts the four most common marketing channels for business products and services. X represents


A) consumers.
B) industrial users.
C) dual distributors.
D) agents or brokers.
E) industrial distributors.

F) D) and E)
G) None of the above

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Franchising refers to


A) a contractual agreement between multiple retailers sharing the same business mission to operate with a consistent business model to not only achieve enhanced buying power but also increase customer loyalty.
B) a contractual arrangement between a parent company and an individual or firm that allows the latter to operate a certain type of business under an established name and according to specific rules.
C) purchasing the name, branding, and raw materials from one organization and transferring it to another.
D) a practice whereby one firm's marketing channel is used to sell another firm's product.
E) selling an idea to a larger company and letting it do all the manufacturing, distribution, and marketing.

F) A) and D)
G) A) and C)

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The combination of successive stages of production and distribution under a single ownership is referred to as a(n) __________.


A) contractual vertical marketing system
B) corporate vertical marketing system
C) integrated marketing system
D) corporate horizontal marketing system
E) contractual horizontal marketing system

F) B) and D)
G) C) and E)

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A(n) __________ is common in the employment services and tax services industries where franchisors license individuals or firms to dispense a service under a trade name and specific guidelines.


A) service-sponsored franchise system
B) service-sponsored retail franchise system
C) manufacturer-sponsored wholesale franchise system
D) manufacturer-sponsored retail franchise system
E) administered vertical marketing system

F) C) and D)
G) B) and E)

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In an episode of the Glee television series, members of the glee club sold home-baked cupcakes at school to raise money. Students selling the cupcakes that they made to others that would enjoy them would be an example of a(n)


A) personalized distribution.
B) direct channel of distribution.
C) non-permanent distribution.
D) informal channel of distribution.
E) indirect channel of distribution.

F) All of the above
G) A) and D)

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  -Figure 12-4 above depicts the four most common marketing channels for business products and services. Y represents A) consumers. B) industrial users. C) dual distributors. D) agents or brokers. E) industrial distributors. -Figure 12-4 above depicts the four most common marketing channels for business products and services. Y represents


A) consumers.
B) industrial users.
C) dual distributors.
D) agents or brokers.
E) industrial distributors.

F) B) and D)
G) None of the above

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Ford uses a(n) __________, whereby the company license dealers in North America to sell Ford automobiles subject to various sales and service conditions.


A) service-sponsored producer franchise system
B) service-sponsored retail franchise system
C) manufacturer-sponsored wholesale franchise system
D) manufacturer-sponsored retail franchise system
E) administered vertical marketing system

F) A) and B)
G) A) and C)

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Facilitating function activities include


A) buying and selling.
B) assorting, sorting, and storing.
C) financing, grading, and providing information.
D) risk taking.
E) transportation.

F) A) and B)
G) None of the above

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All of the following are buyer requirements for choosing a marketing channel EXCEPT:


A) pre- or postsale services.
B) convenience.
C) variety.
D) profitability.
E) information.

F) A) and D)
G) All of the above

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Supply chain and logistics managers play a large part in the manufacture of automobiles. It is estimated that logistics costs account for __________ percent of the retail price you pay for a new car.


A) 1 to 2
B) 4 to 5
C) 8 to 10
D) 12 to 15
E) 25 to 30

F) A) and D)
G) A) and C)

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The distribution intensity associated with products such as personal computers such as those from Dell is referred to as __________.


A) intensive distribution
B) selective distribution
C) extensive distribution
D) exclusive distribution
E) concentrated distribution

F) A) and B)
G) B) and D)

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What is a marketing channel? Define each of the four types of marketing channels.

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A marketing channel consists of individu...

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When Hunter went to the hardware store looking for gloves to wear while refinishing a table, he bought one pair because that was all he needed. But when the hardware store purchased the gloves, it purchased a case containing 100 pairs of identical gloves. Which logistical function did the hardware store perform for Hunter and its other customers here?


A) marketing
B) buying
C) sorting
D) assorting
E) risk taking

F) D) and E)
G) A) and E)

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Logistical function activities include __________ products and services.


A) buying and selling
B) assorting, storing, sorting, and transporting
C) financing and grading
D) risk taking
E) marketing information for and research of

F) B) and C)
G) A) and D)

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  -The most indirect marketing channel is employed where many small manufacturers and many small retailers and other intermediaries are used to help coordinate a large supply of the product. This channel is represented in Channel D in Figure 12-3 above. Which of the following products would most likely be marketed using this kind of channel? A) Aspen dental services B) Toyota automobiles C) Leslie pool supplies D) Jaipur rugs made in India E) Hershey's candy bars -The most indirect marketing channel is employed where many small manufacturers and many small retailers and other intermediaries are used to help coordinate a large supply of the product. This channel is represented in Channel D in Figure 12-3 above. Which of the following products would most likely be marketed using this kind of channel?


A) Aspen dental services
B) Toyota automobiles
C) Leslie pool supplies
D) Jaipur rugs made in India
E) Hershey's candy bars

F) A) and D)
G) A) and E)

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Purchasing products for resale or as an agent to supply of a product would be an example of a __________ function of a marketing intermediary.


A) logistical
B) facilitating
C) risk taking
D) transactional
E) assorting

F) C) and E)
G) A) and B)

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  -Figure 12-4 above depicts the four most common marketing channels for business products and services. Channel C would be an appropriate marketing channel for __________. A) IBM mainframe computers B) Caterpillar excavators C) Marathon electrical motors D) Stake industrial fasteners E) Bombardier aircraft -Figure 12-4 above depicts the four most common marketing channels for business products and services. Channel C would be an appropriate marketing channel for __________.


A) IBM mainframe computers
B) Caterpillar excavators
C) Marathon electrical motors
D) Stake industrial fasteners
E) Bombardier aircraft

F) B) and E)
G) B) and D)

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In the automobile industry, the __________ manager is responsible for translating customer requirements into actual orders and arranging for delivery dates.


A) marketing
B) information technology
C) intermodal
D) supply chain
E) financial

F) C) and E)
G) B) and C)

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