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Both market share and profit achieve their greatest growth rates during which stage of the retail life cycle?


A) decline
B) maturity
C) introduction
D) early growth
E) accelerated development

F) A) and E)
G) C) and D)

Correct Answer

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Which type of outlet is most likely in its early growth stage of the retail life cycle?


A) single-price stores
B) online retailers
C) supermarkets
D) warehouse clubs
E) business-district retailers

F) B) and D)
G) A) and E)

Correct Answer

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      -According to Figure 13-5 above, market share reaches its highest level during which stage of the retail life cycle? A) early growth B) accelerated development C) decline D) maturity E) either early growth or maturity -According to Figure 13-5 above, market share reaches its highest level during which stage of the retail life cycle?


A) early growth
B) accelerated development
C) decline
D) maturity
E) either early growth or maturity

F) C) and E)
G) A) and E)

Correct Answer

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Your local Target retailer carries a variety of different items. You can find everything ranging from socks and DVDs to baby items and groceries. This is an example of the __________ carried by Target.


A) breadth of product line
B) depth of product line
C) variety of brand extension
D) breadth of product class
E) product mix

F) A) and E)
G) All of the above

Correct Answer

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The four major types of limited-service merchant wholesalers are cash and carry wholesalers, drop shippers, truck jobbers, and __________.


A) display vendors
B) rack jobbers
C) point of purchase wholesalers
D) transport vendors
E) container transport vendors

F) All of the above
G) B) and E)

Correct Answer

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Which of the following is a type of full-service merchant wholesaler?


A) cash and carry wholesaler
B) rack jobbers
C) truck jobbers
D) specialty merchandise wholesaler
E) drop shippers

F) A) and E)
G) A) and D)

Correct Answer

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The three basic types of contractual systems are:


A) retailer-sponsored cooperatives, wholesaler-sponsored voluntary chains, and franchises.
B) dual ownership agreements, industry consortiums, and non-binding cooperatives.
C) wholesaler-sponsored voluntary chains, non-binding cooperatives, and franchises.
D) dual ownership agreements, industry consortiums, and multi-national cartels.
E) non-binding, binding, and in perpetuity.

F) A) and B)
G) A) and E)

Correct Answer

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Freightfinder.com is an Internet company that acts as a go-between. If a trucker needs to find a load for a particular trade lane, he or she can visit this site, list the price and available truck space, and find a company that needs a shipment moved. Since the purpose of this website is to put buyer and sellers together so that a single sale can be made, this website can be categorized as a(n) __________.


A) selling agent
B) manufacturer's representative
C) manufacturer's agent
D) broker
E) administrator

F) A) and B)
G) C) and D)

Correct Answer

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Nordstrom stores typically have 50 percent more salespeople on the floor than others retailers with stores of similar sizes. Its salespeople are renowned for their professional and personalized attention to customers. Nordstrom would be considered a(n) __________.


A) exclusive-service retailer
B) limited-service retailer
C) full-service retailer
D) upscale-retailer
E) limited-domain retailer

F) B) and D)
G) B) and C)

Correct Answer

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  -Best Buy has approximately what amount of sales per square foot according to the Sales per Square Foot Marketing Dashboard above? A) $300 B) $600 C) $900 D) $3,500 E) $5,400 -Best Buy has approximately what amount of sales per square foot according to the Sales per Square Foot Marketing Dashboard above?


A) $300
B) $600
C) $900
D) $3,500
E) $5,400

F) B) and E)
G) C) and D)

Correct Answer

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A group of 50 to 150 stores, often containing two or three anchor stores, that typically attracts customers who live or work within a 5- to 10-mile range, is referred to as a(n) __________.


A) power center
B) regional shopping center
C) strip mall
D) central business district
E) urban megacenter

F) A) and C)
G) D) and E)

Correct Answer

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Emphasizing consistently low prices and eliminating most markdowns is referred to as __________.


A) low-margin pricing
B) everyday low pricing
C) everyday fair pricing
D) value-based pricing
E) maintained pricing

F) B) and C)
G) A) and E)

Correct Answer

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Usage of specialty catalogs, like those from firms like IKEA, Crate and Barrel, and L.L. Bean have been affected by all of the following factors EXCEPT:


A) influence of larger retailers as their marketing activities have increased the number and variety of products consumers purchase through direct mail and catalogs.
B) higher paper costs, an increase in postage rates, and the possibility of the U.S. Postal Service reducing delivery to five days a week.
C) the growing interest in do-not-mail legislation.
D) the concern for "green" mailings and catalogs.
E) the growing influence of television home catalog shopping where consumers view the products they are interested in and then order those they want over the telephone

F) A) and B)
G) A) and E)

Correct Answer

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   -Consider the T.J. Maxx HomeGoods photo above. This retailer uses a(n)  __________ pricing practice. A) markdown B) maintained markup C) gross margin D) manufactured suggested retail E) off-price retail -Consider the T.J. Maxx HomeGoods photo above. This retailer uses a(n) __________ pricing practice.


A) markdown
B) maintained markup
C) gross margin
D) manufactured suggested retail
E) off-price retail

F) All of the above
G) C) and E)

Correct Answer

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The difference between the retailer's cost and the initial selling price is referred to as __________.


A) gross margin
B) maintained markup
C) markdown
D) differential markup
E) original markup

F) B) and D)
G) B) and E)

Correct Answer

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In the retail life cycle, the battle for market share is usually fought before the __________ stage, and some competitors drop out of the market.


A) decline
B) growth
C) maturity
D) harvest
E) introduction phase

F) C) and E)
G) A) and B)

Correct Answer

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Independently owned firms that take title to the merchandise they handle are referred to as


A) brokers.
B) agencies.
C) virtual retailers.
D) merchant wholesalers.
E) merchant retailers.

F) A) and D)
G) A) and E)

Correct Answer

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Which type of utility is created by online shopping?


A) time
B) price
C) product
D) process
E) promotion

F) C) and D)
G) C) and E)

Correct Answer

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All of the following retailers provide self-service to their customers EXCEPT:


A) Marley Coffee.
B) Shop24.
C) Target.
D) Redbox.
E) Costco.

F) A) and B)
G) B) and C)

Correct Answer

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      -According to Figure 13-5 above, C represents which stage of the retail life cycle? A) stabilization B) early growth C) accelerated development D) maturity E) decline -According to Figure 13-5 above, C represents which stage of the retail life cycle?


A) stabilization
B) early growth
C) accelerated development
D) maturity
E) decline

F) C) and E)
G) A) and E)

Correct Answer

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