Question 1

______ is the remedy for ill-conceived goals.

Accepted Answer

A)   Rooting out conflicts of interest
B)   When handing off work, asking if the assignment might invite unethical behavior
C)   Rewarding solid decision processes, not just good outcomes,
D)   Being alert for even trivial ethical infractions and addressing them immediately
E)   Brainstorming unintended consequencesF) C) and E)
G) A) and C)

Question 2

Because the auditors of XYX Company accepted a client firm's questionable financial statements when the infractions have occurred over time,James believes that they are

Accepted Answer

A)   setting ill-conceived goals.
B)   exhibiting motivated blindness.
C)   showing indirect blindness.
D)   on a slippery slope.
E)   overvaluing outcomes.F) B) and C)
G) A) and E)

Question 3

Unethical behavior erodes trust,but has no effect on cooperation in organizations.

Accepted Answer

A) True 
 B)False

Question 4

Three months ago,XYZ Corporation changed the way the typing pool is organized from a self-managed team to a more traditional structure in which employees receive their assignments from a direct supervisor.Since then,three of the seven employees have left the organization.______ is the OB perspective applied here.

Accepted Answer

A)   Individual
B)   Group
C)   Organizational
D)   Interactional
E)   SituationF) B) and D)
G) A) and B)

Question 5

When major league baseball officials failed to notice they had created conditions that encouraged players to use steroids,this was an example of "motivated blindness."

Accepted Answer

A) True 
 B)False

Question 6

Which of the following fields is not a field from which OB draws?

Accepted Answer

A)   Political Science
B)   Accounting
C)   Statistics
D)   Economics
E)   Vocational CounselingF) A) and B)
G) C) and D)

Question 7

What are the basic elements for selecting an effective solution? Give examples of each.

Accepted Answer

After deciding whether to resolve,solve,...

Question 8

Justin and Edwardo were hired by the same network support firm.One year later,Edwardo receives a promotion to team leader.Justin believes he has stronger technical skills and asks his supervisor why he did not get the promotion.The supervisor says that Edwardo has better people skills.Having ____ can enable a person's promotion.

Accepted Answer

A)   soft skills.
B)   hard skills.
C)   technical skills.
D)   team skills.
E)   the right degree.F) A) and B)
G) B) and E)

Question 9

Joe,a hard and productive worker,quit because he couldn't get along with his coworkers.This would be diagnosed as a(n) ________ level problem.

Accepted Answer

A)   individual
B)   group
C)   organizational
D)   interactional
E)   situationF) C) and E)
G) A) and E)

Question 10

Wanda is looking for a summer internship in her field of environmental science.On her résumé,she notes that she has taken several courses that she actually will not take until next semester.She also describes several volunteer leadership positions that she held.In reality,she worked as a "laborer" cleaning up the river and the local dunes.
Is Wanda behaving ethically? Define ethics and explain Wanda's behavior.

Accepted Answer

Ethics is concerned with behavior-right ...

Question 11

Research has shown that

Accepted Answer

A)   person factors influence a person's performance more than situation factors.
B)   situation factors influence a person's performance more than person factors.
C)   person and situation factors influence a person's performance equally.
D)   a person's behavior and performance are a function of interdependent person and situation factors.
E)   neither person nor situation factors significantly influence behavior or performance.F) B) and C)
G) C) and D)

Question 12

_____ is(are) when we hold others less accountable for unethical behavior that is carried out through third parties.

Accepted Answer

A)   Ill-conceived goals
B)   Motivated blindness
C)   Indirect blindness
D)   The slippery slope
E)   Overvaluing outcomesF) C) and D)
G) A) and B)

Question 13

In some business situations,you will make recommendations to solve a problem.Which of the following actions can help improve the quality of your recommendations?

Accepted Answer

A)   Check with Human Resources to be sure that you are following protocol.
B)   Make sure that your suggestions don't upset any team members.
C)   Make sure that your recommendations address the causes of the problem.
D)   Make sure you offer a quick fix for the problem.
E)   Ask your superior to present the recommendations.F) A) and B)
G) A) and C)

Question 14

GBL Designs has suffered from lower profits for several years.As result,management cut back on bonuses and heath care coverage.Not surprisingly,there has been an increase in employee turnover.Unfortunately,it is the "better," more highly qualified employees who are leaving.How can GBL analyze and address this problem?

Accepted Answer

Using the Three-Step Approach to Problem...

Question 15

_____ is knowing who you are and what you want.

Accepted Answer

A)   Self-esteem
B)   Self-efficacy
C)   Self-awareness
D)   Self-disclosure
E)   self-assessmentF) A) and D)
G) A) and C)

Question 16

Joe expresses concern with Rita,an intern scheduled to work on his team for three weeks.José,Joe's manager,quickly decides to move Rita to another team.Which key problem-solving step has Jose skipped?

Accepted Answer

A)   define the problem
B)   take action
C)   find a solution
D)   defuse the situation
E)   implement changesF) None of the above
G) D) and E)

Question 17

OB is important in all facets of school and work because

Accepted Answer

A)   hard skills are a critical factor to your success.
B)   this indicates that you have common sense.
C)   this technical knowledge is in great demand.
D)   a career in OB will ensure a high salary.
E)   it helps us to understand and manage people.F) All of the above
G) B) and C)

Question 18

The first of the basic elements for selecting an effective solution is

Accepted Answer

A)   to determine the criteria for the decision.
B)   to generate alternatives.
C)   to consider the consequences.
D)   to decide who will make the decision.
E)   to make the decision.F) D) and E)
G) B) and D)

Question 19

Describe the interactional perspective in OB.How can managers use this perspective?

Accepted Answer

The interactional perspective states tha...

Question 20

Ethics is primarily concerned with

Accepted Answer

A)   right and wrong.
B)   legal and illegal.
C)   moral and immoral.
D)   religious and nonreligious.
E)   public and nonpublic.F) A) and E)
G) B) and C)

Exam 1: Making OB Work for Me

Correct Answer
verified

Joe expresses concern with Rita,an intern scheduled to work on his team for three weeks.José,Joe's manager,quickly decides to move Rita to another team.Which key problem-solving step has Jose skipped?

Correct Answer
verified

______ is the remedy for ill-conceived goals.

Correct Answer
verified

Unethical behavior erodes trust,but has no effect on cooperation in organizations.

Correct Answer
verified

In some business situations,you will make recommendations to solve a problem.Which of the following actions can help improve the quality of your recommendations?

Correct Answer
verified

Because the auditors of XYX Company accepted a client firm's questionable financial statements when the infractions have occurred over time,James believes that they are

Correct Answer
verified

OB is important in all facets of school and work because

Correct Answer
verified

Correct Answer
verified
Ethics is concerned with behavior-right ...
View Answer

Joe,a hard and productive worker,quit because he couldn't get along with his coworkers.This would be diagnosed as a(n) ________ level problem.

Correct Answer
verified

Correct Answer
verified
Using the Three-Step Approach to Problem...
View Answer

The first of the basic elements for selecting an effective solution is

Correct Answer
verified

Ethics is primarily concerned with

Correct Answer
verified

_____ is(are) when we hold others less accountable for unethical behavior that is carried out through third parties.

Correct Answer
verified

Describe the interactional perspective in OB.How can managers use this perspective?

Correct Answer
verified
The interactional perspective states tha...
View Answer

Research has shown that

Correct Answer
verified

_____ is knowing who you are and what you want.

Correct Answer
verified

Which of the following fields is not a field from which OB draws?

Correct Answer
verified

What are the basic elements for selecting an effective solution? Give examples of each.

Correct Answer
verified
After deciding whether to resolve,solve,...
View Answer

Correct Answer
verified

When major league baseball officials failed to notice they had created conditions that encouraged players to use steroids,this was an example of "motivated blindness."

Correct Answer
verified

Exam 1: Making OB Work for Me

Correct AnswerverifiedShow Answer

Joe expresses concern with Rita,an intern scheduled to work on his team for three weeks.José,Joe's manager,quickly decides to move Rita to another team.Which key problem-solving step has Jose skipped?

Correct AnswerverifiedShow Answer

______ is the remedy for ill-conceived goals.

Correct AnswerverifiedShow Answer

Unethical behavior erodes trust,but has no effect on cooperation in organizations.

Correct AnswerverifiedShow Answer

In some business situations,you will make recommendations to solve a problem.Which of the following actions can help improve the quality of your recommendations?

Correct AnswerverifiedShow Answer

Because the auditors of XYX Company accepted a client firm's questionable financial statements when the infractions have occurred over time,James believes that they are

Correct AnswerverifiedShow Answer

OB is important in all facets of school and work because

Correct AnswerverifiedShow Answer

Correct AnswerverifiedEthics is concerned with behavior-right ...View AnswerShow Answer

Joe,a hard and productive worker,quit because he couldn't get along with his coworkers.This would be diagnosed as a(n) ________ level problem.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedUsing the Three-Step Approach to Problem...View AnswerShow Answer

The first of the basic elements for selecting an effective solution is

Correct AnswerverifiedShow Answer

Ethics is primarily concerned with

Correct AnswerverifiedShow Answer

_____ is(are) when we hold others less accountable for unethical behavior that is carried out through third parties.

Correct AnswerverifiedShow Answer

Describe the interactional perspective in OB.How can managers use this perspective?

Correct AnswerverifiedThe interactional perspective states tha...View AnswerShow Answer

Research has shown that

Correct AnswerverifiedShow Answer

_____ is knowing who you are and what you want.

Correct AnswerverifiedShow Answer

Which of the following fields is not a field from which OB draws?

Correct AnswerverifiedShow Answer

What are the basic elements for selecting an effective solution? Give examples of each.

Correct AnswerverifiedAfter deciding whether to resolve,solve,...View AnswerShow Answer

Correct AnswerverifiedShow Answer

When major league baseball officials failed to notice they had created conditions that encouraged players to use steroids,this was an example of "motivated blindness."

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
verified

Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Ethics is concerned with behavior-right ...
View Answer

Correct Answer
verified

Correct Answer
verified
Using the Three-Step Approach to Problem...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
The interactional perspective states tha...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
After deciding whether to resolve,solve,...
View Answer

Correct Answer
verified

Correct Answer
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