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Stores that carry a broad product line,with limited depth,are referred to as


A) limited-line stores.
B) general merchandise stores.
C) scrambled merchandise stores.
D) hypermarkets.
E) intertype outlets.

F) None of the above
G) A) and B)

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According to the retail life cycle,in which stage would market share rise gradually,although profits may be low because of start-up costs?


A) decline
B) maturity
C) introduction
D) accelerated development
E) early growth

F) B) and D)
G) B) and C)

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Both market share and profit achieve their greatest growth rates during which stage of the retail life cycle?


A) decline
B) maturity
C) introduction
D) early growth
E) accelerated development

F) A) and C)
G) A) and D)

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Which type of wholesaler traditionally sells hosiery,toys,and health and beauty items?


A) cash and carry wholesalers
B) truck jobbers
C) general merchandise wholesalers
D) rack jobbers
E) drop shippers

F) B) and C)
G) C) and D)

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Store layout,colors,lighting,and music are all considered part of a store's retail


A) sensory management plan.
B) measurable attributes.
C) antecedent attributes.
D) emotive appeal.
E) atmosphere.

F) A) and E)
G) A) and B)

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Which of the following statements regarding direct selling is most accurate?


A) Unlike other forms of nonstore retailing, direct selling takes place in the business market.
B) Direct selling is found exclusively in the United States.
C) Direct selling succeeds because it provides customers with a social shopping experience.
D) Direct sales have been declining rapidly in the United States since the 1980s.
E) By definition, direct selling can only take place in a home.

F) A) and E)
G) A) and B)

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Many retailers take a markdown as soon as sales fall to free valuable selling space and cash.This illustrates one tactic for handling the __________ of markdowns.


A) timing
B) demand
C) availability
D) bargain hunting
E) customer value

F) A) and C)
G) B) and C)

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Wholesalers that simply solicit orders from retailers and other wholesalers and have the merchandise shipped directly from a producer to a buyer are referred to as


A) cash and carry wholesalers.
B) rack jobbers.
C) drop shippers.
D) truck jobbers.
E) manufacturer's representatives.

F) A) and B)
G) B) and D)

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Outlets where customers are responsible for most shopping activities,although salespeople are available in some departments,would be classified as __________ retail outlets.


A) limited-service
B) exclusive-service
C) minimal-service
D) self-service
E) full-service

F) A) and B)
G) A) and C)

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Not every suburban store is located in a shopping mall.Many neighborhoods have clusters of stores,referred to as a strip mall,to serve people who are within a 5- to 10-minute drive.Unlike the larger shopping centers,the composition of these stores usually


A) is unplanned.
B) includes national anchor stores.
C) is restricted to privately owned specialty stores.
D) is mainly fast-food restaurants.
E) includes amusement or theme parks.

F) None of the above
G) A) and D)

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Manufacturers' agent refers to agents who


A) represent a single producer and carry all products in the producer's lines.
B) work for several producers and carry noncompetitive, complementary merchandise in an exclusive territory.
C) take title to merchandise but sell only to buyers that call on them, pay cash for merchandise, and furnish their own transportation for merchandise.
D) own the merchandise they sell but do not physically handle, stock, or deliver it.
E) furnish the racks or shelves that display merchandise in retail stores, perform all channel functions, and sell on consignment to retailers.

F) C) and E)
G) C) and D)

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Wholesalers that handle a limited assortment of fast-moving or perishable items that are sold for cash directly from trucks in their original packages are referred to as


A) rack jobbers.
B) drop shippers.
C) truck jobbers.
D) cash and carry wholesalers.
E) manufacturer's representatives.

F) D) and E)
G) A) and C)

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As part of their regular retail pricing strategy,some retailers will emphasize consistently low prices and eliminate most markdowns.This practice is referred to as


A) everyday low pricing.
B) low-margin pricing.
C) everyday fair pricing.
D) value-based pricing.
E) maintained pricing.

F) B) and D)
G) A) and B)

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Stores that carry tremendous depth in one primary line of merchandise are referred to as


A) hypermarkets.
B) intertype outlets.
C) scrambled merchandise stores.
D) limited-line stores.
E) single-line stores.

F) C) and E)
G) B) and E)

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Explain why direct mail and catalogs are an attractive form of retailing.

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Direct-mail and catalog retailing are "t...

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Price ranges,store layouts,and breadth and depth of merchandise lines are considered to be the __________ of a store's image.


A) functional qualities
B) sociological qualities
C) psychological attributes
D) lifestyle attributes
E) atmospheric elements

F) A) and B)
G) B) and C)

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Figure 13-5 Figure 13-5    -According to Figure 13-5,D represents which stage of the retail life cycle? A)  deceleration B)  early growth C)  accelerated development D)  maturity E)  decline -According to Figure 13-5,D represents which stage of the retail life cycle?


A) deceleration
B) early growth
C) accelerated development
D) maturity
E) decline

F) B) and D)
G) B) and E)

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Originally,filters for Mr.Coffee electric-drip coffeemakers were sold through appliance and mass merchandise stores.If the company decided to sell the filters in grocery stores where customers purchased their coffee,what type of intermediaries would the company most likely hire?


A) a full-line wholesaler
B) a drop shipper
C) a food broker
D) a truck jobber
E) a manufacturer's representative

F) C) and E)
G) A) and D)

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Mall of America has four __________ stores: Nordstrom,Macy's,Bloomingdale's,and Sears.


A) strip mall
B) local competitor
C) broker
D) retailing mix
E) anchor

F) A) and B)
G) D) and E)

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A retail outlet that focuses on one type of product at very competitive or discount prices and often dominates the market is referred to as a


A) general merchandise store.
B) value outlet.
C) hypermarket.
D) category killer.
E) department store.

F) A) and B)
G) A) and C)

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