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Exam 13: Leadership: Power and Negotiation

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Question 1

Multiple Choice

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_____ power is generally regarded as a poor form of power to use regularly,because it tends to result in negative feelings toward those that wield it.

A) Referent
B) Expert
C) Reward
D) Coercive
E) Legitimate

F) A) and B)
G) A) and E)

Correct Answer

verified

D

Question 2

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It is impossible for a person to possess all of the forms of power at the same time.

A) True
B) False

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Question 3

Essay

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Name the four contingencies of power and explain how they affect a leader's ability to influence others.

Scenario: City Place,Inc.

Distributive bargaining is aimed at accomplishing a win-win scenario.

Mathew is one of the top attorneys at his law firm.His brilliance in handling some of the most difficult and high-profile cases has earned him fame far and wide and he wields considerable influence in the running of the firm.Mathew's high degree of _____ ensures that he has considerable power to influence others.

Discretion is defined as:

The three types of organizational power,that is,legitimate,reward,and coercive,are derived primarily from a person's position within the organization.

For a leader,compliance is the best response to influence tactics,because it results in employees putting forth the greatest level of effort in accomplishing what they are asked to do.

Which form of conflict resolution is the most common?

Scenario: Palliative Care Home Andy,Ben,and Carl are employees at Palliative Care Home (PCH) .They report to Lisa who is the department manager.Lisa has a tremendous amount of freedom to make decisions on how she manages her employees.She recently gave Andy the preferred shift for his outstanding service to the patients at PCH,along with an employee-of-the-month award.In his acceptance speech,Andy indicated he is simply trying to emulate Carl,who is liked by all the patients at PCH.He admires Carl and has learned several things about the job by just observing him.Ben,feeling left out,has started to enlist other employees in the department to help influence Lisa for next month's award.

Referent power operates primarily on the principle of fear.

Which of the following is the use of coercive power through threats and demands?

Differentiate between mediation and arbitration.

Differentiate between inspirational appeal and personal appeal.

The tendency to observe others and accurately interpret their behavior is termed as _____.

Which style of conflict resolution is considered a win-win approach?

Which of the following occurs when the requestor clearly explains why performing a request will benefit the target personally?

Richard is the head of the finance department at Sportz Inc.,a company specializing in sports goods.He has the sole authority to grant or deny the release of funds for any marketing strategy proposed by the marketing team in the company.Which contingency factor gives Richard the power to influence the members of the marketing team?

The personal forms of power are more strongly related to organizational commitment and job performance than are the organizational forms.