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In supply chain organizations, functions must operate independently of each other.

A) True
B) False

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Most people working for a business organization are somehow involved with the supply chain of that business.

A) True
B) False

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Frequent deliveries of small shipments can reduce inventory but also result in an increase in the transportation cost per unit.

A) True
B) False

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The optimization of the supply chain uses a mathematical model to determine the optimal number of business organizations to be included in the chain.

A) True
B) False

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Important factors in purchasing include the cost of goods purchased, the quality of goods and services, and the timing of deliveries of goods or services.

A) True
B) False

Correct Answer

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_________ has/have helped firms to concentrate on their core business.


A) Supply chains
B) Scheduling
C) Outsourcing
D) ERP
E) Lean production

F) B) and C)
G) A) and E)

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Delayed differentiation is a means of increasing product variety without building the customized product from scratch or keeping large inventories of custom products.

A) True
B) False

Correct Answer

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Bullwhip effect refers to a phenomenon in which demand variations that exist at the customer end of the supply chain are magnified as orders are generated back through the supply chain.

A) True
B) False

Correct Answer

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One disadvantage to RFID is that it requires a clear "line of sight" to operate.

A) True
B) False

Correct Answer

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Traffic management refers to truck movement within our parking areas.

A) True
B) False

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The goal of supply chain management is to synchronize supply and demand of all of the organizations that are part of the chain.

A) True
B) False

Correct Answer

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Small changes in consumer demand can result in large variations in orders placed because of the:


A) supply chain.
B) safety stock requirement.
C) lead time effect.
D) bullwhip effect.
E) FCFS scheduling.

F) A) and E)
G) C) and E)

Correct Answer

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Outsourcing logistics gives a company less flexibility because it forces them to focus more on core businesses.

A) True
B) False

Correct Answer

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Examination of the sources of supply for purchased parts or materials in order to improve performance is called:


A) vendor analysis.
B) value analysis.
C) negotiated purchasing.
D) reverse engineering.
E) disintegration.

F) A) and B)
G) A) and C)

Correct Answer

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It is especially the case for small businesses that closer interactions and increased agility make __________ relatively more attractive.


A) domestic suppliers
B) centralized purchasing
C) global suppliers
D) decentralized purchasing
E) risk transfer

F) A) and B)
G) A) and D)

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Returned goods are part of reverse logistics.

A) True
B) False

Correct Answer

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Last quarter, a retailer sold 8,000 T-shirts, 7,000 of which were sold directly from on-hand inventory. This retailer's ________ was 88 percent.


A) fill rate
B) inventory yield
C) profit margin
D) inventory turnover
E) working yield

F) All of the above
G) B) and D)

Correct Answer

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Real-time information about product movement on store shelves could benefit from the use of:


A) batch processing.
B) economic order quantities.
C) statistical process control.
D) radio frequency identification tags.
E) infrared remote scanners.

F) None of the above
G) C) and E)

Correct Answer

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Decentralized purchasing can usually offer quicker response than centralized purchasing.

A) True
B) False

Correct Answer

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The website and order fulfillment are essential features of:


A) delayed differentiation.
B) e-commerce.
C) Internet service providers.
D) inventory balancing.
E) market segmentation.

F) B) and E)
G) All of the above

Correct Answer

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