Question 1

_____ departmentalization arranges jobs around the needs of various types of customers.

Accepted Answer

A)   Product
B)   Functional
C)   Geographical
D)   Customer
E)   MatrixF) All of the above
G) A) and E)

Question 2

What are the different means of organizational departmentalization? Be sure to give an illustrative example of each.

Accepted Answer

The four means of departmental...

Question 3

Departmentalization is the division of labor into small,specialized tasks and the assignment of single tasks to employees.

Accepted Answer

A) True 
 B)False

Question 4

The increased use of electronic communication in the workplace has caused many organizations to implement all but which of the following?

Accepted Answer

A)   Formal policies on appropriate Internet use
B)   Software programs to monitor employee Internet use
C)   Most companies simply let employees do what they want on the Internet
D)   Requiring employees to use corporate computers while at work
E)   Consulting online resources on how to handle employee Internet usageF) A) and E)
G) A) and C)

Question 5

What is the difference between line structure and line-and-staff structure?

Accepted Answer

Line structure is based on direct lines ...

Question 6

If the type of departmentalization used by an organization tends to emphasize departmental units rather than the organization as a whole and decision making is slow,then these would be weaknesses indicative of _______ departmentalization.

Accepted Answer

A)   territorial
B)   functional
C)   product
D)   customer
E)   processF) B) and E)
G) A) and B)

Question 7

In a line-and-staff structure,staff managers do not have direct authority over line managers.

Accepted Answer

A) True 
 B)False

Question 8

What are some of the advantages of specialization? What are some of its disadvantages?

Accepted Answer

Specialization,or division of labor,allo...

Question 9

Organizational structures are always explicitly defined.

Accepted Answer

A) True 
 B)False

Question 10

A special type of project team formed to devise,design,and implement a new product is a

Accepted Answer

A)   product-development team.
B)   committee.
C)   task force.
D)   coalition.
E)   quality-assurance team.F) A) and D)
G) A) and C)

Question 11

Upward communication conveys

Accepted Answer

A)   orders.
B)   explanation of decisions.
C)   requests for information.
D)   progress reports and complaints.
E)   information about procedures and methods.F) D) and E)
G) A) and B)

Question 12

Flat organizations have narrow spans of management.

Accepted Answer

A) True 
 B)False

Question 13

All groups are teams,but not all teams are groups.

Accepted Answer

A) True 
 B)False

Question 14

Quality assurance teams are groups of employees brought together to solve specific quality,productivity,or service problems.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following organizational forms is also called a project management structure?

Accepted Answer

A)   Bureaucratic structure
B)   Line structure
C)   Multidivisional structure
D)   Matrix structure
E)   Line-and-staff structureF) D) and E)
G) B) and D)

Question 16

One of the things to consider when determining the appropriate span of management is

Accepted Answer

A)   physical distances between subordinate and supervisor,and subordinate competence.
B)   responsibilities of subordinate outside the organization.
C)   organizational culture and ethical values.
D)   the management style of the manager.
E)   products that the company sells.F) A) and B)
G) B) and D)

Question 17

How can managers use the "grapevine" to their advantage?

Accepted Answer

Managers who recognize the existence of ...

Question 18

Matrix structures are often complex and expensive,and can lead to confusion regarding who has the ultimate authority.

Accepted Answer

A) True 
 B)False

Question 19

When managers assign work activities to groups and individuals and coordinate the diverse activities required to attain organizational objectives,they contribute to the development of organizational

Accepted Answer

A)   structure.
B)   informality.
C)   spontaneity.
D)   growth.
E)   accountability.F) C) and E)
G) A) and B)

Question 20

Which of the following is not typically part of downward communication?

Accepted Answer

A)   Performance feedback
B)   Assignment of tasks
C)   Details on organizational strategy
D)   Gossip
E)   DirectionsF) B) and E)
G) A) and C)

Exam 7: Organization, teamwork, and Communication

Organizational structures are always explicitly defined.

Correct AnswerverifiedShow Answer

What is the difference between line structure and line-and-staff structure?

Correct AnswerverifiedLine structure is based on direct lines ...View AnswerShow Answer

Which of the following is not typically part of downward communication?

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Which of the following organizational forms is also called a project management structure?

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A special type of project team formed to devise,design,and implement a new product is a

Correct AnswerverifiedShow Answer

What are the different means of organizational departmentalization? Be sure to give an illustrative example of each.

Correct AnswerverifiedThe four means of departmental...View AnswerShow Answer

If the type of departmentalization used by an organization tends to emphasize departmental units rather than the organization as a whole and decision making is slow,then these would be weaknesses indicative of _______ departmentalization.

Correct AnswerverifiedShow Answer

When managers assign work activities to groups and individuals and coordinate the diverse activities required to attain organizational objectives,they contribute to the development of organizational

Correct AnswerverifiedShow Answer

_____ departmentalization arranges jobs around the needs of various types of customers.

Correct AnswerverifiedShow Answer

In a line-and-staff structure,staff managers do not have direct authority over line managers.

Correct AnswerverifiedShow Answer

Departmentalization is the division of labor into small,specialized tasks and the assignment of single tasks to employees.

Correct AnswerverifiedShow Answer

Upward communication conveys

Correct AnswerverifiedShow Answer

All groups are teams,but not all teams are groups.

Correct AnswerverifiedShow Answer

How can managers use the "grapevine" to their advantage?

Correct AnswerverifiedManagers who recognize the existence of ...View AnswerShow Answer

The increased use of electronic communication in the workplace has caused many organizations to implement all but which of the following?

Correct AnswerverifiedShow Answer

Flat organizations have narrow spans of management.

Correct AnswerverifiedShow Answer

Quality assurance teams are groups of employees brought together to solve specific quality,productivity,or service problems.

Correct AnswerverifiedShow Answer

Matrix structures are often complex and expensive,and can lead to confusion regarding who has the ultimate authority.

Correct AnswerverifiedShow Answer

One of the things to consider when determining the appropriate span of management is

Correct AnswerverifiedShow Answer

What are some of the advantages of specialization? What are some of its disadvantages?

Correct AnswerverifiedSpecialization,or division of labor,allo...View AnswerShow Answer

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Line structure is based on direct lines ...
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The four means of departmental...
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Managers who recognize the existence of ...
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Specialization,or division of labor,allo...
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