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Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Question 21

True/False

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Top-level managers can benefit from having their performance evaluated by subordinates.

A) True
B) False

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Question 22

Multiple Choice

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Mario's business was growing at a steady rate, but he knew he could do better! In order to capture more business, he would have to hire a few more sales professionals to sell into new markets. As he pondered his staffing needs, his sister who worked in HR informed him that he needed to do a job analysis before hiring. Which of the following would be a logical part of a job analysis for a sales position?

A) Asking the current sales reps to create a log of their daily and weekly activities
B) Asking the HR specialist to create an online application for the position(s)
C) Training new recruits
D) Determining how many sales reps other companies typically have on staff

E) B) and D)
F) All of the above

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Question 23

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Laura Benitez was hired as a management trainee by Simulex Corporation through a special program designed to "right past wrongs" by giving females and minorities greater opportunities for employment and advancement. The program is enforced by the Equal Employment Opportunity Commission. Laura was hired through a(n) ____________ program.

A ____________ is a statement that identifies the minimum qualifications required of a worker in order to perform a specific job.

Frank has thirty years of service as a manager for his company. He remembers when managers had almost complete freedom to fire workers. Frank thinks this is only fair. "After all," Frank points out, "workers quit whenever they get a better offer. Shouldn't managers have as much freedom to fire workers as the workers have to quit?" Frank's comments suggest that he believes in the doctrine of:

As a human resources professional for a large company, David is involved with the ___________ process. His goal is to find the right number of qualified people at the right time. He will screen a qualified pool of candidates and send these individuals forward to others in the firm who will make the final selection decision.

Sick-leave pay, vacation pay, pension plans, and health plans that provide additional compensation to employees are called:

Last year Adam lost his job as a skilled welder at an automobile assembly plant. After looking for work for several months, he finally accepted a job as an unskilled laborer at a local nursery. Although he is pleased to have work, Adam feels that his new job doesn't use his skills to their full potential. Adam is an example of an underemployed worker.

Companies place a considerable amount of attention on compensation plans because:

Once the job description and job specifications were written for a new marketing assistant position in his department, Lance called his HR specialist to proceed with the next step in the process of making a successful hire. After providing a timeframe for qualified persons to apply for the job, the next step in the selection process is best described as:

The Americans with Disabilities Act protects qualified persons from discriminatory hiring practices, but does not require employers to provide suitable accommodations in the workplace, or opportunities for promotion. This is left to occupational safety laws.

The reason that companies use the gain-sharing pay system and the skill-based pay system to compensate teams of employees is that both are closely tied to profit performance.

Transferring an experienced worker to a new position at the same level within an organization can be an effective way to motivate the worker to remain with the company.

Ben is an HR manager at Claymont Communications. Which of the following tasks would he perform as a part of the human resource planning process?

Zorn Enterprises hired several qualified soldiers returning from Afghanistan with hearing impairment to rehab its recently acquired apartment complexes. As a growing business, it is abiding by the law as currently stated. It is not required to adapt the work site to help these soldiers hear and communicate better with each other.

Job analysis helps a manager answer the question: "How many workers in my organization have this particular skill?"

Which of the following workers would be the best example of a contingent worker?

Allowing employees to work from home can actually save employers money by reducing their need for office space.

Promotions and transfers are __________ sources available to human resource managers in their recruiting efforts.

Union rules and company policies can make the recruitment process more difficult.