Question

Consumers have more difficulty evaluating services than they do products; the difficulty results from the:

Accepted Answer

A)  intangibility of services.
B)  incongruity of services.
C)  inseparability of services from consumers.
D)  inflexibility of services.E) A) and D)
F) A) and C)

Exam 12: Managing Services

Consumers have more difficulty evaluating services than they do products; the difficulty results from the:

Correct Answer
verified

Exam 12: Managing Services

Consumers have more difficulty evaluating services than they do products; the difficulty results from the:

Correct AnswerverifiedShow Answer

Correct Answer
verified