Question 1

The Fair Labor Standards Act exempts managers and professionals from its requirement that the company pay overtime to employees who work more than a 40-hour week.

Accepted Answer

A) True 
 B)False

Question 2

The open-door policy is an example of an alternative dispute resolution.

Accepted Answer

A) True 
 B)False

Question 3

Personal dispositions do not play a role in creating job satisfaction.

Accepted Answer

A) True 
 B)False

Question 4

According to this principle of discipline,discipline should give clear warning and following up with consistent,objective,immediate consequences.Identify the principle.

Accepted Answer

A)   Per se rule
B)   Laissez faire rule
C)   Fundamental attribution rule
D)   Progressive discipline
E)   Hot-stove ruleF) B) and C)
G) None of the above

Question 5

People's perception of _____ depends on their judgment that the consequences of a decision to employees are just.

Accepted Answer

A)   employment-at-will
B)   procedural justice
C)   fair representation
D)   arbitration
E)   outcome fairnessF) A) and E)
G) None of the above

Question 6

When employees are unclear about work methods,scheduling,and performance criteria because others hold different ideas about these,they are likely to suffer from role ambiguity.

Accepted Answer

A) True 
 B)False

Question 7

If peer review does not lead to a settlement,a neutral party from outside the organization hears the case and tries to help the people in conflict arrive at a settlement.This process is called:

Accepted Answer

A)   mediation.
B)   carve-out.
C)   open-door policy.
D)   fair representation.
E)   attrition.F) A) and E)
G) B) and E)

Question 8

Which of the following is true of employee assistance programs?

Accepted Answer

A)   It cannot be initiated by union representatives of the employee's union.
B)   It is a company-sponsored program to help employees manage the transition from one job to another.
C)   It can be initiated by the employee to refer himself or herself into the program.
D)   It involves taking the help of a neutral party though a nonbinding process to solve issues among employees.
E)   It involves hiring an arbitrator from outside the organization to hear cases or disputes among employees.F) A) and B)
G) B) and E)

Question 9

According to the hot-stove rule,an organization's discipline should give warning and have consequences that are consistent,subjective,and immediate.

Accepted Answer

A) True 
 B)False

Question 10

The positive or negative bottom-line opinions that individuals have of themselves are known as:

Accepted Answer

A)   negative affectivities.
B)   factor comparisons.
C)   core self-evaluations.
D)   fair representations.
E)   behavioral models.F) C) and D)
G) A) and B)

Question 11

____ is a referral service that employees can use to seek professional treatment for emotional problems or substance abuse.

Accepted Answer

A)   Alternative dispute resolution
B)   Outplacement counseling
C)   Employee assistance program
D)   Progressive discipline program
E)   Request for proposalF) C) and D)
G) B) and E)

Question 12

Job withdrawal is:

Accepted Answer

A)   the loss of jobs within an organization due to adverse economic forces.
B)   a set of behaviors that dissatisfied individuals enact to avoid the work situation.
C)   the retracting of a job offer following the results of a pre-employment physical.
D)   a psychological state employees experience upon a job dismissal or retirement.
E)   the retraction of an employment offer following failure to join on an agreed date.F) B) and E)
G) A) and E)

Question 13

Which of the following statements is true about employee dismissal on the grounds of employment-at-will agreements?

Accepted Answer

A)   They are likely to raise principles of justice issues.
B)   Most employers stopped using these agreements during the 1990s.
C)   The courts have declared these agreements as illegal.
D)   Most employees see the agreements as equitable.
E)   Employment-at-will agreements empower managers to discharge employees at their personal discretion.F) A) and D)
G) A) and E)

Question 14

_____ means pervasive low levels of satisfaction with all aspects of life,compared with other people's feelings.

Accepted Answer

A)   Negative affectivity
B)   Outplacement
C)   Expatriation
D)   Systemic discrimination
E)   Cognitive withdrawalF) C) and D)
G) A) and E)

Question 15

Maria is concerned about an unacceptable level of job dissatisfaction among a number of work teams in her organization,and she has determined the primary cause of the dissatisfaction is the uncertainty that exists among employees regarding what is expected of them.Based on this limited information,the most appropriate intervention would be:

Accepted Answer

A)   factor comparison.
B)   role analysis technique.
C)   job rotation.
D)   role carve-out
E)   job coasting.F) C) and D)
G) B) and C)

Question 16

Peer review is an example of _____.

Accepted Answer

A)   alternative dispute resolution
B)   employee assistance programs
C)   outplacement counseling
D)   fair representation
E)   employee carve-outF) B) and E)
G) A) and D)

Question 17

The hot-stove rule differs from a progressive discipline process in that with the hot-stove rule:

Accepted Answer

A)   the punishment meted is always inconsistent.
B)   the consequences for breaking the rule is immediate.
C)   the rule breaker will be warned multiple times before termination.
D)   the consequences follow a gradual increase in seriousness
E)   the ideology is to prevent misbehavior rather than to merely punish it.F) B) and E)
G) None of the above

Question 18

Which of the following does an employer violate while terminating an employee for refusing to do something illegal,unethical,or unsafe?

Accepted Answer

A)   Affirmative action
B)   Public policy
C)   Fair Representation
D)   Equal opportunity employment
E)   Reverse discriminationF) B) and E)
G) A) and E)

Question 19

Role conflict is uncertainty about what the organization and others expect from the employee in terms of what to do or how to do it.

Accepted Answer

A) True 
 B)False

Question 20

What is job satisfaction? Mention some aspects of job satisfaction.

Accepted Answer

The driving force behind job withdrawal ...

Exam 10: Separating and Retaining Employees

Which of the following is true of employee assistance programs?

Correct Answer
verified

The open-door policy is an example of an alternative dispute resolution.

Correct Answer
verified

According to this principle of discipline,discipline should give clear warning and following up with consistent,objective,immediate consequences.Identify the principle.

Correct Answer
verified

Peer review is an example of _____.

Correct Answer
verified

The Fair Labor Standards Act exempts managers and professionals from its requirement that the company pay overtime to employees who work more than a 40-hour week.

Correct Answer
verified

Job withdrawal is:

Correct Answer
verified

According to the hot-stove rule,an organization's discipline should give warning and have consequences that are consistent,subjective,and immediate.

Correct Answer
verified

What is job satisfaction? Mention some aspects of job satisfaction.

Correct Answer
verified
The driving force behind job withdrawal ...
View Answer

Which of the following does an employer violate while terminating an employee for refusing to do something illegal,unethical,or unsafe?

Correct Answer
verified

____ is a referral service that employees can use to seek professional treatment for emotional problems or substance abuse.

Correct Answer
verified

Correct Answer
verified

If peer review does not lead to a settlement,a neutral party from outside the organization hears the case and tries to help the people in conflict arrive at a settlement.This process is called:

Correct Answer
verified

Which of the following statements is true about employee dismissal on the grounds of employment-at-will agreements?

Correct Answer
verified

Role conflict is uncertainty about what the organization and others expect from the employee in terms of what to do or how to do it.

Correct Answer
verified

The hot-stove rule differs from a progressive discipline process in that with the hot-stove rule:

Correct Answer
verified

People's perception of _____ depends on their judgment that the consequences of a decision to employees are just.

Correct Answer
verified

Personal dispositions do not play a role in creating job satisfaction.

Correct Answer
verified

When employees are unclear about work methods,scheduling,and performance criteria because others hold different ideas about these,they are likely to suffer from role ambiguity.

Correct Answer
verified

The positive or negative bottom-line opinions that individuals have of themselves are known as:

Correct Answer
verified

_____ means pervasive low levels of satisfaction with all aspects of life,compared with other people's feelings.

Correct Answer
verified

Exam 10: Separating and Retaining Employees

Which of the following is true of employee assistance programs?

Correct AnswerverifiedShow Answer

The open-door policy is an example of an alternative dispute resolution.

Correct AnswerverifiedShow Answer

According to this principle of discipline,discipline should give clear warning and following up with consistent,objective,immediate consequences.Identify the principle.

Correct AnswerverifiedShow Answer

Peer review is an example of _____.

Correct AnswerverifiedShow Answer

The Fair Labor Standards Act exempts managers and professionals from its requirement that the company pay overtime to employees who work more than a 40-hour week.

Correct AnswerverifiedShow Answer

Job withdrawal is:

Correct AnswerverifiedShow Answer

According to the hot-stove rule,an organization's discipline should give warning and have consequences that are consistent,subjective,and immediate.

Correct AnswerverifiedShow Answer

What is job satisfaction? Mention some aspects of job satisfaction.

Correct AnswerverifiedThe driving force behind job withdrawal ...View AnswerShow Answer

Which of the following does an employer violate while terminating an employee for refusing to do something illegal,unethical,or unsafe?

Correct AnswerverifiedShow Answer

____ is a referral service that employees can use to seek professional treatment for emotional problems or substance abuse.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

If peer review does not lead to a settlement,a neutral party from outside the organization hears the case and tries to help the people in conflict arrive at a settlement.This process is called:

Correct AnswerverifiedShow Answer

Which of the following statements is true about employee dismissal on the grounds of employment-at-will agreements?

Correct AnswerverifiedShow Answer

Role conflict is uncertainty about what the organization and others expect from the employee in terms of what to do or how to do it.

Correct AnswerverifiedShow Answer

The hot-stove rule differs from a progressive discipline process in that with the hot-stove rule:

Correct AnswerverifiedShow Answer

People's perception of _____ depends on their judgment that the consequences of a decision to employees are just.

Correct AnswerverifiedShow Answer

Personal dispositions do not play a role in creating job satisfaction.

Correct AnswerverifiedShow Answer

When employees are unclear about work methods,scheduling,and performance criteria because others hold different ideas about these,they are likely to suffer from role ambiguity.

Correct AnswerverifiedShow Answer

The positive or negative bottom-line opinions that individuals have of themselves are known as:

Correct AnswerverifiedShow Answer

_____ means pervasive low levels of satisfaction with all aspects of life,compared with other people's feelings.

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified
The driving force behind job withdrawal ...
View Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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