Question 1

The top management at Zion Manufacturers decides to search its employees on the job.However,Raul,Zion's HR manager,believes that it could generate privacy issues.Which of the following would strengthen Raul's belief and maximize the likelihood of a lawsuit?

Accepted Answer

A)   If the search is done after asking for the employees' consent
B)   If the search policy is publicized and applied and carried out consistently
C)   If the search includes random legal and permissible searches of desks, lockers, and toolboxes
D)   If the search is a random check, and it is clarified that no one has been accused of misdeeds
E)   If the search involves communications such as e-mails that are searched without probable causeF) A) and B)
G) B) and E)

Question 2

Developing a formal discipline process is a prime responsibility of the human resource department.

Accepted Answer

A) True 
 B)False

Question 3

In the role analysis technique,the people who directly interact with the person who is filling a new role is referred to as the person's:

Accepted Answer

A)   role occupants.
B)   role managers.
C)   role set.
D)   role sitters.
E)   benchmarkers.F) B) and D)
G) A) and E)

Question 4

Franco,an employee at Fundz Corp.,arrives late at the office on a Monday morning due to a personal emergency.His manager fires him,although this was the first instance of Franco arriving late at work.In this scenario,Franco would conclude a lack of _____ in dealing with employees who arrive late at work.

Accepted Answer

A)   arbitration
B)   laissez faire
C)   outcome fairness
D)   benchmarking
E)   interactional justiceF) B) and D)
G) A) and D)

Question 5

Terminating an employee for the use of illegal drugs is an example of a(n) _____ turnover.

Accepted Answer

A)   retentive
B)   external
C)   voluntary
D)   absenteeism
E)   involuntaryF) A) and B)
G) C) and E)

Question 6

The result reached in a(n) _____ is binding upon both parties.

Accepted Answer

A)   peer review
B)   mediation
C)   open-door policy
D)   arbitration
E)   outplacement counselingF) C) and D)
G) A) and C) D

Question 7

Choose the correct statement about personal dispositions.

Accepted Answer

A)   People with a positive core self-evaluation tend to experience job satisfaction.
B)   Rather than doing nothing, people with negative core self-evaluations always act aggressively toward the people they blame.
C)   In general, job turnover is higher among employees who are high in emotional stability and conscientiousness.
D)   People with negative affectivity tend to be satisfied with their jobs after changing their occupations.
E)   Core self-evaluations are bottom-line opinions that are positive in nature.F) C) and E)
G) B) and E)

Question 8

Core self-evaluation refers to pervasive low levels of satisfaction in all aspects of life,compared with other people's feelings.

Accepted Answer

A) True 
 B)False

Question 9

Employees with negative affectivity are inclined to:

Accepted Answer

A)   experience high job satisfaction.
B)   experience feelings of anger, contempt, fear, and guilt.
C)   seek change in socially acceptable ways.
D)   look for the good in others, but not themselves.
E)   think highly of themselves, but not others.F) None of the above
G) D) and E)

Question 10

Vincent has just been discharged from his job after the company he was working for started downsizing.Confused about his state of joblessness,Vincent threatens to sue the company for reparations.Which of the following programs can help the company avoid such situations from exiting employees?

Accepted Answer

A)   Outplacement counseling
B)   Employee assistance program
C)   Benchmarking
D)   Progressive disciplining program
E)   ExpatriationF) C) and E)
G) A) and E)

Question 11

If an employee disputes policies on the grounds that they violate state and federal laws,he or she can go outside the organization for help to file a lawsuit.

Accepted Answer

A) True 
 B)False

Question 12

_____ results when situations such as the nature of the job,supervisors and co-workers,pay levels,or the employee's own disposition cause the employee to become unhappy with the job.

Accepted Answer

A)   Fundamental attribution error
B)   Due diligence
C)   Social loafing
D)   Job withdrawal
E)   Cognitive dissonanceF) A) and C)
G) B) and E)

Question 13

Since arbitration is a formal process involving an outsider,it is much slower and tedious than a law suit.

Accepted Answer

A) True 
 B)False

Question 14

More than 40% of the employees at Valley Corp.lost their jobs during a recent recession.The human resource department of Valley Corp.would term this as a _____.

Accepted Answer

A)   role ambiguity
B)   voluntary turnover
C)   role conflict
D)   involuntary turnover
E)   role overloadF) A) and B)
G) A) and C)

Question 15

Zohrina is a top manager at her current company.However,she is leaving the company for a better job at a competing firm.Which of the following forms of turnover is illustrated in this scenario?

Accepted Answer

A)   Involuntary turnover
B)   External turnover
C)   Voluntary turnover
D)   Internal turnover
E)   Dysfunctional turnoverF) C) and E)
G) All of the above

Question 16

If peer review does not lead to a compromise,a neutral party from outside the organization hears the case and tries to resolve the conflict and attempts to reach a compromise.This process is called:

Accepted Answer

A)   mediation.
B)   carve-out.
C)   open-door policy.
D)   fair representation.
E)   attrition.F) B) and E)
G) B) and D)

Question 17

Outcome fairness involves the ends of a discipline process,while procedural and interactional justice focus on the means to those ends.

Accepted Answer

A) True 
 B)False

Question 18

In procedural justice,the procedures should be consistent from one person to another,and the manager using them should suppress any personal biases.

Accepted Answer

A) True 
 B)False

Question 19

The _____ is a process of formally identifying expectations associated with a role.

Accepted Answer

A)   role playing method
B)   role analysis technique
C)   role carve-out
D)   role enrichment
E)   role overloadF) B) and D)
G) A) and E) B

Question 20

Which of the following best defines job withdrawal?

Accepted Answer

A)   It is the loss of jobs within an organization due to adverse economic forces.
B)   It is a set of behaviors with which employees try to avoid the work situation physically, mentally, or emotionally.
C)   It is the retracting of a job offer following the results of a pre-employment physical examination.
D)   It is a psychological state employees experience upon a job dismissal or retirement.
E)   It is the retraction of an employment offer following failure to join on an agreed date.F) A) and D)
G) A) and E) B

Exam 11: Separating and Retaining Employees

The top management at Zion Manufacturers decides to search its employees on the job.However,Raul,Zion's HR manager,believes that it could generate privacy issues.Which of the following would strengthen Raul's belief and maximize the likelihood of a lawsuit?

Correct Answer
verified

Developing a formal discipline process is a prime responsibility of the human resource department.

Correct Answer
verified

In the role analysis technique,the people who directly interact with the person who is filling a new role is referred to as the person's:

Correct Answer
verified

Correct Answer
verified

Terminating an employee for the use of illegal drugs is an example of a(n) _____ turnover.

Correct Answer
verified

The result reached in a(n) _____ is binding upon both parties.

Correct Answer
verified
D

Choose the correct statement about personal dispositions.

Correct Answer
verified

Core self-evaluation refers to pervasive low levels of satisfaction in all aspects of life,compared with other people's feelings.

Correct Answer
verified

Employees with negative affectivity are inclined to:

Correct Answer
verified

Vincent has just been discharged from his job after the company he was working for started downsizing.Confused about his state of joblessness,Vincent threatens to sue the company for reparations.Which of the following programs can help the company avoid such situations from exiting employees?

Correct Answer
verified

If an employee disputes policies on the grounds that they violate state and federal laws,he or she can go outside the organization for help to file a lawsuit.

Correct Answer
verified

_____ results when situations such as the nature of the job,supervisors and co-workers,pay levels,or the employee's own disposition cause the employee to become unhappy with the job.

Correct Answer
verified

Since arbitration is a formal process involving an outsider,it is much slower and tedious than a law suit.

Correct Answer
verified

More than 40% of the employees at Valley Corp.lost their jobs during a recent recession.The human resource department of Valley Corp.would term this as a _____.

Correct Answer
verified

Zohrina is a top manager at her current company.However,she is leaving the company for a better job at a competing firm.Which of the following forms of turnover is illustrated in this scenario?

Correct Answer
verified

If peer review does not lead to a compromise,a neutral party from outside the organization hears the case and tries to resolve the conflict and attempts to reach a compromise.This process is called:

Correct Answer
verified

Outcome fairness involves the ends of a discipline process,while procedural and interactional justice focus on the means to those ends.

Correct Answer
verified

In procedural justice,the procedures should be consistent from one person to another,and the manager using them should suppress any personal biases.

Correct Answer
verified

The _____ is a process of formally identifying expectations associated with a role.

Correct Answer
verified
B

Which of the following best defines job withdrawal?

Correct Answer
verified
B

Exam 11: Separating and Retaining Employees

The top management at Zion Manufacturers decides to search its employees on the job.However,Raul,Zion's HR manager,believes that it could generate privacy issues.Which of the following would strengthen Raul's belief and maximize the likelihood of a lawsuit?

Correct AnswerverifiedShow Answer

Developing a formal discipline process is a prime responsibility of the human resource department.

Correct AnswerverifiedShow Answer

In the role analysis technique,the people who directly interact with the person who is filling a new role is referred to as the person's:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Terminating an employee for the use of illegal drugs is an example of a(n) _____ turnover.

Correct AnswerverifiedShow Answer

The result reached in a(n) _____ is binding upon both parties.

Correct AnswerverifiedD

Choose the correct statement about personal dispositions.

Correct AnswerverifiedShow Answer

Core self-evaluation refers to pervasive low levels of satisfaction in all aspects of life,compared with other people's feelings.

Correct AnswerverifiedShow Answer

Employees with negative affectivity are inclined to:

Correct AnswerverifiedShow Answer

Vincent has just been discharged from his job after the company he was working for started downsizing.Confused about his state of joblessness,Vincent threatens to sue the company for reparations.Which of the following programs can help the company avoid such situations from exiting employees?

Correct AnswerverifiedShow Answer

If an employee disputes policies on the grounds that they violate state and federal laws,he or she can go outside the organization for help to file a lawsuit.

Correct AnswerverifiedShow Answer

_____ results when situations such as the nature of the job,supervisors and co-workers,pay levels,or the employee's own disposition cause the employee to become unhappy with the job.

Correct AnswerverifiedShow Answer

Since arbitration is a formal process involving an outsider,it is much slower and tedious than a law suit.

Correct AnswerverifiedShow Answer

More than 40% of the employees at Valley Corp.lost their jobs during a recent recession.The human resource department of Valley Corp.would term this as a _____.

Correct AnswerverifiedShow Answer

Zohrina is a top manager at her current company.However,she is leaving the company for a better job at a competing firm.Which of the following forms of turnover is illustrated in this scenario?

Correct AnswerverifiedShow Answer

If peer review does not lead to a compromise,a neutral party from outside the organization hears the case and tries to resolve the conflict and attempts to reach a compromise.This process is called:

Correct AnswerverifiedShow Answer

Outcome fairness involves the ends of a discipline process,while procedural and interactional justice focus on the means to those ends.

Correct AnswerverifiedShow Answer

In procedural justice,the procedures should be consistent from one person to another,and the manager using them should suppress any personal biases.

Correct AnswerverifiedShow Answer

The _____ is a process of formally identifying expectations associated with a role.

Correct AnswerverifiedB

Which of the following best defines job withdrawal?

Correct AnswerverifiedB

Correct Answer
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D

Correct Answer
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B

Correct Answer
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B