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A project is a temporary activity a company undertakes to create a unique product,service,or result.

A) True
B) False

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Business process reengineering is the analysis and redesign of workflow within and between enterprises.

A) True
B) False

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The primary types of business process change from the operational level to the strategic level are _____________,streamlining,and reengineering.

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The accounting and finance department performs processes such as creating financial statements,paying accounts payables,and collecting accounts receivables.What form of processes do these represent?


A) Customer-facing processes
B) Business-facing processes
C) Industry-specific customer facing processes
D) All of the above

E) C) and D)
F) A) and D)

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At which level of an organization do managers develop overall business strategies,goals,and objectives as part of the company's strategic plan?


A) Operational level
B) Managerial level
C) Strategic level
D) All of the above

E) All of the above
F) B) and C)

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Citibank uses ______________ networks to find opportunities in financial markets by carefully examining historical stock market data.

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What can a manager use a model to do?


A) Calculate risk
B) Change variables
C) Understand uncertainty
D) All of the above

E) B) and C)
F) A) and C)

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At the ______________ level,of a business structure,employees are continuously evaluating company operations to hone the firm's abilities to identify,adapt to,and leverage change.

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At which level of an organization are employees continuously evaluating company operations to hone the firm's abilities to identify,adapt to,and leverage change.


A) Operational level
B) Managerial level
C) Strategic level
D) All of the above

E) C) and D)
F) B) and D)

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Artificial intelligence simulates ______________ intelligence such as the ability to reason and learn.

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Efficiency MIS metrics focus on the extent to which a firm is using its resources in an optimal way,while effectiveness MIS metrics focus on _________.


A) Understanding how successful a firm is at achieving its goals and objectives
B) Analyzing if a firm is doing the right things
C) Setting the right goals and ensuring they are accomplished
D) All of the above

E) A) and D)
F) B) and C)

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Which of the below is an example of a critical success factor?


A) Increase customer satisfaction
B) Number of new customers
C) Number of new products
D) Percentage of employee turnover

E) All of the above
F) B) and C)

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Which of the below processes attempt to understand and measure the current process and make improvements?


A) Business process mapping
B) Business process reengineering
C) Business process improvement
D) Business process model

E) All of the above
F) C) and D)

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Which of the below categories of AI is used extensively in the finance industry to analyze situations where the logic or rules are unknown?


A) Expert system
B) Virtual reality
C) Neural network
D) Genetic algorithm

E) None of the above
F) C) and D)

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What is a system that uses computerized advisory programs to imitate the reasoning processes of experts in solving difficult problems?


A) Expert system
B) Virtual reality
C) Neural network
D) Genetic algorithm

E) None of the above
F) B) and C)

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When analyzing the interrelationships between efficiency and effectiveness,where would a company ideally wants to operate?


A) With high efficiency
B) The upper right-hand corner of the interrelationship graph
C) With high effectiveness
D) All of the above

E) C) and D)
F) None of the above

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Which of the following offers an example of an intelligent agent that uses a multi-agent system?


A) A cargo transport system
B) Book distribution center
C) A flu epidemic
D) All of the above

E) B) and C)
F) A) and D)

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What captures transaction and event information using technology to (1) process the information according to defined business rules,(2) store the information,and (3) update existing information to reflect the new information?


A) OLTP
B) OLAP
C) TPS
D) DSS

E) All of the above
F) A) and C)

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Which of the below represents the structure of a typical organization?


A) Flat line
B) Pyramid
C) Circle
D) Cube

E) C) and D)
F) A) and D)

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As the product manager for the eatery division at Whole Foods,Jerry is responsible for analyzing sales data to help him manage his team.Today Jerry is analyzing his data by looking at details,and details of details of information.Which of the following common digital dashboard capabilities is Jerry using to analyze his departments success?


A) Slice-and-Dice
B) Competitive tables
C) Drill-down
D) Consolidation

E) B) and D)
F) A) and C)

Correct Answer

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