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Exam 11: Strategic Leadership: Creating a Learning Organization and an Ethical Organization

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Question 21

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Referent power refers to manager identification with his or her employees.

A) True
B) False

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Question 22

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Codes of conduct help employees from diverse backgrounds to work more effectively across cultural backgrounds.

A) True
B) False

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Question 23

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An ethically sound organization, drawing on the concepts of stakeholder management, can also strengthen its bonds among its ____________, ____________, and ___________.

Establishing a culture of dissent can be an effective means of questioning the status quo.

Codes of conduct have no role in attracting individuals who might want to work for a business that embraces high standards.

If leaders do not believe in the ethical standards that they are trying to inspire, they will not be effective as good role models.

The two broad bases of leader power are organizational and hierarchical.

Creating an ethical framework and developing organizational capabilities to make it operational is the responsibility of

Methods used for ethics management in a compliance-based approach include education, reduced discretion, auditing and controls, and penalties.

Inspiring and motivating people with a mission or purpose is a ______________ for developing an organization that can learn and adapt.

Which of the following statements about leadership is false?

Policies and procedures guide employee behavior, but are effective only if they are reinforced with specific corporation action such as enforcement and monitoring.

According to Strategy Spotlight 11.6, the example of Alliant Energy of Iowa developed a successful green-energy program called Second Nature that demonstrates how companies can capitalize on consumer desire to be socially responsible.

In the integrity-based approach to management, ethics is the responsibility of the

In an integrity-based approach to ethics management, ethos is concerned with conformity with externally imposed standards.

Proactive measures to prevent organizational ethics problems do not include

To successfully empower employees to achieve organizational goals, leaders must perform the tasks of resource allocation and power brokering.

Many of the scandals on Wall Street might have been eliminated if corporate codes of conduct had outlined more clearly the consequences of unethical behavior.

Empowering individuals by soliciting their input helps an organization to enjoy better employee

The example of Dennis Bakke, CEO of AES, in which he and his team took responsibility for employees who lied to the EPA about water quality at the plant, suggests that for an ethical organization, it is not necessary to do more than just take strong punitive action against those who act contrary to the company-established expected behavior.