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When employees are very talented and feel a strong need for growth, their core job characteristics have no effect on their job satisfaction.

A) True
B) False

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In job characteristics theory, the degree to which employees have strong needs for personal accomplishments or developing themselves beyond their current levels is known as:


A) feedback.
B) significance.
C) growth need strength.
D) autonomy.
E) identity.

F) B) and D)
G) A) and E)

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George is a car wash employee whose job consists of directing customers into the automated car wash. Which of the following statements is Trueabout George's job?


A) It has high moral significance.
B) It has low variety.
C) It has low stability.
D) It has high utilization of ability.
E) It has high identity.

F) All of the above
G) A) and B)

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Service jobs are high in emotional labor.

A) True
B) False

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Joe was recently hired at Creative Ideas, an advertising firm. Part of his training involves moving through all of the departments and learning what each one does. Every day is something new for him and requires him to use different skills and knowledge. He truly enjoys the challenge of facing something new every workday. Joe's job is characterized by:


A) low autonomy.
B) high variety.
C) high identity.
D) high status and power.
E) low utilization of ability.

F) A) and C)
G) C) and D)

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Research shows that job satisfaction is one of the strongest predictors of life satisfaction.

A) True
B) False

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Workplace surveys suggest that satisfied employees are becoming _____.


A) more uncommon
B) more widespread
C) less expensive
D) less productive
E) more complacent

F) A) and E)
G) C) and D)

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Which of the following statements is Trueregarding job satisfaction?


A) It remains constant over time.
B) It is independent of objective job appraisals.
C) It is not measurable.
D) It is unrelated to job performance.
E) It has both rational and emotional components.

F) A) and D)
G) A) and B)

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For an individual with high growth need strength, there is a strong positive correlation between satisfaction with the work itself and levels of the five core job characteristics.

A) True
B) False

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The _____ assesses satisfaction with pay, promotion, supervision, and coworkers, as well as satisfaction with the work itself.


A) Employee Motivation Index
B) Job Descriptive Index
C) Job Satisfaction Index
D) Employee Characteristics Index
E) Employee Satisfaction Index

F) A) and E)
G) A) and B)

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Mike is a child psychologist who is passionate about helping children through difficult situations. He also volunteers at a free clinic during the weekend. Which of the following work value categories would be important for him?


A) Status
B) Environment
C) Pay
D) Altruism
E) Supervision

F) C) and E)
G) C) and D)

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Is job satisfaction affected by day-to-day events? Explain.

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Apart from the influence of supervision,...

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Job satisfaction has a _____ correlation with task performance.


A) relatively weak
B) strong positive
C) moderate positive
D) relatively strong
E) weak negative

F) B) and C)
G) A) and E)

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Define moods. Briefly summarize the different moods in which people sometimes find themselves.

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Moods are states of feeling that are oft...

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Which of the following statements is not Trueabout life satisfaction?


A) Job satisfaction is strongly related to life satisfaction.
B) It is the degree to which employees feel a sense of happiness with their lives.
C) Research shows that job satisfaction is one of the strongest predictors of life satisfaction.
D) Increases in salary have a stronger impact on life satisfaction than do increases in job satisfaction.
E) If we want to feel better about our days, we need to find a way to be more satisfied with our jobs.

F) B) and E)
G) B) and C)

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The moderate to strong positive correlations between the five core job characteristics and job satisfaction indicates all employees want more variety and more autonomous and significant jobs.

A) True
B) False

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When the duties and responsibilities associated with a job are expanded to provide more variety, identity, and autonomy, it is termed as:


A) vertical integration.
B) job enrichment.
C) onboarding.
D) job coaching.
E) job crafting.

F) A) and E)
G) C) and E)

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What is the JDI? Discuss the developers' suggestions regarding the administration of JDI.

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One of the most widely administered job ...

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According to research, of the five facets of value-percept theory, which two facets have moderately strong influences on overall job satisfaction?


A) Pay satisfaction and promotion satisfaction
B) Promotion satisfaction and coworker satisfaction
C) Supervision satisfaction and altruism
D) Coworker satisfaction and supervision satisfaction
E) Satisfaction with the work itself and promotion satisfaction

F) A) and B)
G) A) and C)

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Jamie, Patrick, and Evan have just finished their team's project and are waiting for their supervisor's feedback. Evan has been mostly unengaged and quiet ever since the project started. While this was not his best work, neither was his work bad. According to Figure 4-6, Different Kinds of Moods, his mood would be categorized as:


A) intense negative.
B) intense positive.
C) deactivated.
D) negative activated.
E) positive activated.

F) A) and D)
G) B) and E)

Correct Answer

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