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Exam 5: Stress

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Question 31

Multiple Choice

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_____ refer(s) to the lack of information regarding what needs to be done in a role, as well as unpredictability regarding the consequences of performance in that role.

A) Time pressure
B) Daily hassles
C) Role overload
D) Role ambiguity
E) Role conflict

F) C) and D)
G) B) and D)

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Question 32

Multiple Choice

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Self-motivation and changing priorities are examples of:

A) fear-avoidance behavior coping strategies.
B) emotion-focused behavior coping strategies.
C) emotion-focused cognitive coping strategies.
D) problem-focused cognitive coping strategies.
E) primary coping strategies.

F) A) and D)
G) B) and D)

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Question 33

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Explain the difference between hindrance stressors and challenge stressors. What are the four types of stressors? Provide an example of a stressor for each type.

The level of responsibility in a job is higher when the number, scope, and importance of the obligations in the level of responsibility at the job are higher.

Type A people have a strong sense of time urgency.

Veronica is feeling stressed and has asked her manager if there are any supportive practices available to help her. Her manager suggests that since Veronica is interested in environmental issues, she should take advantage of a program that would enable her to take six months away from the company to work on the local "reclaim the bay" initiative. Veronica's manager is offering her _____.

What is a stress audit? Explain how to reduce stressors and strains.

_____ refer(s) to the behaviors and thoughts that people use to manage both the stressful demands that they face and the emotions associated with those stressful demands.

George is a stockbroker in a leading brokerage firm. Recently, he has been assigned several additional tasks. He begins to consume alcohol to cope with the increasing workload. George also becomes demanding and overly critical of his coworkers and his family. In this example, George is exhibiting _____.

Which of the following is not Trueabout Type A behavior pattern?

The particular demands that cause people to experience stress are called:

The organization must help its employees cope with stress. List the various resources an organization can provide to help employees cope with stressors.

Which of the following statements is Trueregarding social support?

Eliza and Samantha work at the Snack Time factory. The company is short-staffed and the employees are finding it difficult to meet the daily production requirements. Both Eliza and Samantha are facing time pressures in their respective departments. Eliza decided to work longer hours to meet the deadline, whereas Samantha tries to distance herself from her problems at work by thinking about the positive things in her life. Which of these coping strategies is Eliza utilizing?

Role overload reflects the relatively minor day-to-day demands that get in the way of accomplishing the things that we really want to accomplish.

Stressful demands that are perceived as hindering progress toward personal accomplishments or goal attainment are called:

Stressors can cause gastrointestinal system problems.

Seeking assistance is an emotion-focused cognitive coping strategy.

Supportive practices are one way of helping employees cope with stressful demands.

Which of these refers to the help people receive that addresses the stressful demand directly?