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Why do students need to study information technology?


A) Information technology is everywhere in business.
B) Information technology is rarely discussed in business.
C) Information technology is rarely used in organizations.
D) Information technology is found in only a few businesses.

E) B) and C)
F) All of the above

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Consider an oven as a system.Which of the following represents the process?


A) The uncooked food.
B) The cooked food.
C) A light indicating that the oven has reached the preheated temperature.
D) The oven running at 350 degrees for 20 minutes.

E) C) and D)
F) B) and C)

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Which of the following represents the relationship between functional areas in a business?


A) Independent
B) Autonomous
C) Interdependent
D) Self-sufficient

E) A) and B)
F) All of the above

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Information technology is a field concerned with the use of technology in managing and processing ________________________.

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Explain systems thinking and how management information systems enable business communications.

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A system is a collection of parts that l...

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Which of the following is not a topic associated with the information age?


A) Collection of data.
B) Storage of data.
C) College statistics for data.
D) Use of data.

E) A) and B)
F) A) and C)

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Information technology equals business success and innovation.

A) True
B) False

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Which four elements are included in systems thinking?


A) Output, Process, Feedback, and Accounting.
B) Process, Output, Operations, and Accounting.
C) Input, Process, Output, and Feedback.
D) Input, Output, Sales, and Feedback.

E) C) and D)
F) A) and C)

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How does the text recommend that a company operate if it wants to be successful in the information age?


A) Functionally independent between departments.
B) Interdependently between departments.
C) Together as one department with little or no independence.
D) Each department acting as its own individual business unit.

E) All of the above
F) None of the above

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Which of the following provides an example of information?


A) Who is customer number 12345XX?
B) What is product number 12345XX?
C) What customer number is Bob Smith?
D) What is my worst-selling product?

E) C) and D)
F) A) and B)

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Most companies are organized by departments or functional areas.Which of the following is not a common department found in a company?


A) Accounting.
B) Payroll.
C) Marketing.
D) Human Resources.

E) A) and B)
F) A) and C)

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Cheryl Steffan is the operations manager for Nature's Bread Company,which specializes in providing natural products for health-conscious individuals.Cheryl is responsible for compiling,analyzing,and evaluating daily sales numbers to determine the company's profitability and forecast production for the next day.Which of the following is an example of the type of information Cheryl would be using to successfully perform her job?


A) Craig Newmark is customer number 15467.
B) Compare the costs of supplies, including energy, over the last five years to determine the best-selling product by month.
C) Best-selling product by day.
D) Best-selling product changes when Tony, the best baker is working.

E) A) and D)
F) B) and C)

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What is a way of monitoring the entire system in a company,by viewing the multiple inputs being processed to produce outputs?


A) Feedback thinking.
B) Systems thinking.
C) Output management.
D) Operational thinking.

E) None of the above
F) A) and B)

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What is the name of a company's internal MIS department?


A) Management information systems (MIS)
B) Information systems (IS)
C) Information technology (IT)
D) All of these

E) B) and C)
F) A) and D)

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A ____________ is the confirmation or validation of an event or object.

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Successful companies today operate cross-functionally,integrating the operations of all departments.

A) True
B) False

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Top managers use __________ intelligence to define the future of the business,analyzing markets,industries,and economies.

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Identify the different departments in a company and why they must work together to achieve success.

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Companies are typically organized by dep...

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Data is useful for understanding individual sales,but to gain deeper insight into a business,data needs to be turned into information.Which of the following offers an example of turning data into information?


A) Who are my best customers?
B) What is my best-selling product?
C) What is my worst-selling product?
D) All of these

E) A) and B)
F) A) and C)

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How are the majority of companies today typically organized?


A) By departments or functional areas.
B) By departments or financial areas.
C) By degree or financial areas.
D) All of these.

E) A) and C)
F) None of the above

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