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Information is data converted into useful,meaningful context.What are data characteristics that change or vary over time?


A) Facts
B) Variables
C) Supplies
D) Services

E) B) and C)
F) A) and C)

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Information technology can enable departments to more efficiently and effectively perform their core _____________.


A) Facts
B) Feedback mechanisms
C) Business operations
D) Media issues

E) All of the above
F) None of the above

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Where would you categorize weaknesses in a SWOT analysis?


A) Internal,helpful
B) Internal,harmful
C) External,helpful
D) External,harmful

E) B) and C)
F) A) and D)

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Which data types are typically found in the Marketing department?


A) Promotion data,sales data,advertising data
B) Employee data,promotion data,vacation data
C) Investment data,monetary data,reporting data
D) Transactional data,purchasing data,payroll data,tax data

E) A) and D)
F) All of the above

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Which of the following includes the roles and responsibilities of the CTO?


A) Ensuring the speed,accuracy,availability,and reliability of the MIS
B) Ensuring the ethical and legal use of information within a company
C) Ensuring the security of business systems and developing strategies and safeguards against attacks by hackers and viruses
D) Ensuring that MIS strategically aligns with business goals and objectives

E) C) and D)
F) B) and D)

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Which of the following statements is correct when considering a SWOT analysis?


A) Strengths and weaknesses originate outside an organization
B) Opportunities and threats originate outside an organization
C) Strengths and threats originate inside an organization
D) Opportunities and weaknesses organization outside an organization

E) All of the above
F) A) and B)

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Which of the following is considered a service?


A) Cars
B) Groceries
C) Cutting hair
D) All of these choices

E) None of the above
F) A) and B)

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What is a person or group that has an interest or concern in an organization?


A) Stakeholder
B) Business strategy
C) Supplier
D) Partner

E) B) and D)
F) A) and B)

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Which activities belong in the Human Resources department?


A) Records,measures,and reports monetary transactions
B) Tracks strategic financial issues,including money,banking,credit,investments,and assets
C) Supports the sales by planning,pricing,and promoting goods or services is marketing
D) Maintains policies,plans,and procedures for the effective management of employees

E) A) and B)
F) B) and D)

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Supplier power is one of Porter's Five Forces and it measures the suppliers' ability to influence the prices they charge for supplies (including materials,labor,and services).

A) True
B) False

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What is supplier power?


A) The ability of buyers to affect the price they must pay for an item
B) The suppliers' ability to influence the prices they charge for supplies (including materials,labor,and services)
C) High when it is easy for new competitors to enter a market and low when there are significant entry barriers to joining a market
D) High when there are many alternatives to a product or service and low when there are few alternatives from which to choose

E) A) and D)
F) All of the above

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A standardized set of activities that accomplish a specific task is called a supply chain component.

A) True
B) False

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Knowledge workers are individuals valued for their ability to mitigate risk and implement critical human resource rules and regulations.

A) True
B) False

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What is the support value activity that provides employees with training,hiring,and compensation?


A) Procurement
B) Operations resource management
C) Human resource management
D) Firm infrastructure

E) None of the above
F) C) and D)

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Which of the following is considered a core driver of the information age?


A) Information
B) Business intelligence
C) Knowledge
D) All of these choices

E) A) and B)
F) A) and C)

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Which department records,measures,and reports monetary transactions?


A) Sales
B) Operations Management
C) Accounting
D) Finance

E) C) and D)
F) B) and D)

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If you were thinking about an oven as a system which of the following represents the output?


A) The uncooked food
B) The cooked food
C) A light indicating that the oven has reached the preheated temperature
D) The oven running at 350 degrees for 20 minutes

E) C) and D)
F) None of the above

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Who is responsible for determining the types of information the enterprise will capture,retain,analyze,and share?


A) Chief information officer (CIO)
B) Chief security officer (CSO)
C) Chief data officer (CDO)
D) Chief knowledge officer (CKO)

E) C) and D)
F) B) and C)

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Cheryl Steffan is the Operations Manager for Nature's Bread Company,which specializes in providing natural products for health conscious individuals.Cheryl is responsible for compiling,analyzing,and evaluating daily sales numbers to determine the company's profitability and forecast production for the next day.Which of the following is an example of the type of information Cheryl would be using to successfully perform her job?


A) Craig Newmark is customer number 15467.
B) Flour Power is supplier number 8745643.
C) Best-selling product by day.
D) Best-selling product changes when Tony,the best baker,is working.

E) A) and B)
F) B) and D)

Correct Answer

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What is a feature of a product or service that customers have come to expect and entering competitors must offer the same if they want to survive?


A) Significant barrier
B) Entry barrier
C) Product differentiation
D) Entry chain

E) C) and D)
F) A) and D)

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