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The ________ an organization's structure,the ________ the span of control.


A) flatter; wider
B) flatter; narrower
C) taller; wider
D) taller; flatter

E) A) and B)
F) C) and D)

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________ generally occurs when companies recognize a disconnection to their intended strategy as a result of disruptions which have occurred either internally or from the external marketplace.


A) Fundamental change
B) Competitive pressure
C) Restructuring
D) Bankruptcy
E) Technology obsolescence

F) C) and E)
G) B) and E)

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Customer intimacy refers to the need of the organization to fully analyze the type,number,and responsibilities of the various positions and align these to the tasks needed to be completed.

A) True
B) False

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Top management at Topdown,Inc.wants to encourage communication between different departments and prevent employees from becoming narrow specialists.The best way to accomplish these goals is to departmentalize Topdown's organization by function.

A) True
B) False

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Many organizations have a tendency to follow a generalized structure development path as they flow through their progress.

A) True
B) False

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The level of collaboration is fundamentally influenced by the structure,culture,and managerial approach?

A) True
B) False

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The span of control for a manager:


A) should never exceed 7 subordinates.
B) is no longer a relevant issue in this day of computerized offices.
C) depends on a number of factors, and can vary from one manager to another.
D) varies somewhat from manager to manager, but most managers operate best with a span of control of about 9 employees.

E) None of the above
F) A) and B)

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In today's business environment,the trend is to decrease the span of control.

A) True
B) False

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Departmentalization by function is a grouping of workers based on similar skills,expertise,or resource use.

A) True
B) False

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A tall organization structure consists of multiple levels of management.

A) True
B) False

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Long-term orientation is one of the five key dimensions in Geert Hofstede's Cultural Dimensions Model?

A) True
B) False

Correct Answer

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Which of the following is NOT fundamentally influenced by the structure,culture,and managerial approach?


A) the flow of communication
B) learning curves for staff involved
C) the level of collaboration
D) the efficiency of the work being performed
E) the effectiveness of the work being performed

F) A) and B)
G) A) and C)

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Decision-Making control is often referred to as the "Chain of Command".

A) True
B) False

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What does structure relate to?

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Structure relates to the formal framewor...

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Explain competitive emphasis as it relates to organization rewards.

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Competitive Emphasis refers to the exten...

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The key,with respect to this cultural framework,is to try and develop a culture which passionately pursues the attainment of the vision and the mission of the organization.

A) True
B) False

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Culture reflects the psychological aspect of the internal processes and procedures which the organization uses to facilitate the completion of tasks and the management of outcomes.

A) True
B) False

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relating to organizational successes and achievement of performance benchmarks.

A) True
B) False

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The optimum number of subordinates a manager can supervise is referred to as the:


A) manager-subordinate ratio.
B) chain of command.
C) employee quota.
D) span of control.

E) A) and D)
F) B) and C)

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Organizations that utilize departmentalization benefit from improved communication between their different departments.

A) True
B) False

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