Question 1

Top management is also known as first-line management because it deals with key managerial decisions on a priority basis.

Accepted Answer

A) True 
 B)False

Question 2

Well-known retired basketball coach Bob Knight was known for his emotional antics at Indiana University and Texas Tech. If you talk with Bob, he believes in total dedication from his team and total compliance to his style of coaching. It's "his way or the highway." Bob typifies the ________ style of leader.

Accepted Answer

A)   bureaucratic
B)   free-rein
C)   remanded
D)   autocraticE) A) and B)
F) None of the above

Question 3

Lauzy's decision to establish well-defined standards for monitoring performance means that he expects management to seriously engage in the ________ function of management.

Accepted Answer

A)   research and development
B)   verbalizing
C)   organizing
D)   controllingE) A) and B)
F) C) and D)

Question 4

One example of tactical planning is setting annual budgets and deciding on other details and activities necessary to meet the strategic objectives.

Accepted Answer

A) True 
 B)False

Question 5

Setting contingency plans in an organization is considered very important today mainly because

Accepted Answer

A)   managers have historically been poor tactical planners.
B)   the government can charge firms with unfair business practices if they do not have such plans.
C)   conditions change rapidly in today's economic and competitive environments.
D)   most employees and staff don't understand strategic planning, so they tend to rely more on contingency plans.E) A) and B)
F) B) and D)

Question 6

A leader's most important job may be to transform the way the company does business so that it's more effective and efficient.

Accepted Answer

A) True 
 B)False

Question 7

As firms make greater use of empowerment and teams, managers will find that they

Accepted Answer

A)   should use the same techniques for directing employees that were used in the past.
B)   will need to closely supervise the teams to make sure they remain focused on the goals of the organization.
C)   will need to provide the teams with detailed instructions to give them a clear sense of direction.
D)   must become more like coaches and counselors than bosses.E) A) and B)
F) A) and C)

Question 8

A modern manager's main job is to issue orders, then follow up to make sure employees do as they were told.

Accepted Answer

A) True 
 B)False

Question 9

The SWOT analysis helps firms identify competitive threats and market opportunities.

Accepted Answer

A) True 
 B)False

Question 10

Lauzy seems to prefer a(n)  ________ style of leadership.

Accepted Answer

A)   autocratic
B)   participative
C)   PMI
D)   altruisticE) A) and B)
F) A) and C)

Question 11

The four key management functions are planning, organizing, leading, and controlling.

Accepted Answer

A) True 
 B)False

Question 12

________ skills include the ability to perform tasks of a specific department or job, such as selling (marketing)  or bookkeeping (accounting) .

Accepted Answer

A)   Conceptual
B)   Departmental
C)   Technical
D)   TacticalE) All of the above
F) B) and C)

Question 13

Supervisory managers usually work more with ideas than with people.

Accepted Answer

A) True 
 B)False

Question 14

Dax has been promoted to a first-line manager. Dax's new position will require him to spend a lot of time

Accepted Answer

A)   developing strategic plans.
B)   evaluating the daily performance of workers.
C)   creating a vision for the company.
D)   providing information to stakeholders.E) A) and D)
F) A) and B)

Question 15

________ involves setting the organization's vision, goals, and objectives.

Accepted Answer

A)   Organizing
B)   Planning
C)   Controlling
D)   DirectingE) A) and B)
F) C) and D)

Question 16

Which of the following activities is part of the planning function of management?

Accepted Answer

A)   Assigning a particular worker to do a specific task
B)   Looking at market forecasts to identify future business opportunities and challenges
C)   Praising a sales representative who has far exceeded her monthly sales objectives
D)   Conducting a job interview with a potential new employeeE) B) and C)
F) A) and B)

Question 17

A chief operating officer (COO)  would be classified as part of a firm's

Accepted Answer

A)   primary management.
B)   middle management.
C)   top management.
D)   first-line management.E) B) and C)
F) A) and C)

Question 18

The first step in controlling consists of

Accepted Answer

A)   issuing orders and explaining routines.
B)   setting clear performance standards.
C)   establishing a clear chain of command.
D)   assigning workers to perform specific tasks.E) B) and C)
F) None of the above

Question 19

Because economic and competitive environments frequently change, organizations should

Accepted Answer

A)   set a long-term plan and stick to it.
B)   develop contingency plans.
C)   save time and money by cutting back on planning.
D)   eliminate any long-term strategic plans, but devise short-term tactical plans and update them once a year.E) A) and B)
F) None of the above

Question 20

Today, a mission statement should also address social responsibility.

Accepted Answer

A) True 
 B)False

Exam 7: Management and Leadership

The four key management functions are planning, organizing, leading, and controlling.

Correct Answer
verified

Which of the following activities is part of the planning function of management?

Correct Answer
verified

Today, a mission statement should also address social responsibility.

Correct Answer
verified

Correct Answer
verified

The first step in controlling consists of

Correct Answer
verified

A chief operating officer (COO) would be classified as part of a firm's

Correct Answer
verified

A modern manager's main job is to issue orders, then follow up to make sure employees do as they were told.

Correct Answer
verified

Lauzy seems to prefer a(n) ________ style of leadership.

Correct Answer
verified

Lauzy's decision to establish well-defined standards for monitoring performance means that he expects management to seriously engage in the ________ function of management.

Correct Answer
verified

As firms make greater use of empowerment and teams, managers will find that they

Correct Answer
verified

________ skills include the ability to perform tasks of a specific department or job, such as selling (marketing) or bookkeeping (accounting) .

Correct Answer
verified

A leader's most important job may be to transform the way the company does business so that it's more effective and efficient.

Correct Answer
verified

Top management is also known as first-line management because it deals with key managerial decisions on a priority basis.

Correct Answer
verified

The SWOT analysis helps firms identify competitive threats and market opportunities.

Correct Answer
verified

Setting contingency plans in an organization is considered very important today mainly because

Correct Answer
verified

Supervisory managers usually work more with ideas than with people.

Correct Answer
verified

Because economic and competitive environments frequently change, organizations should

Correct Answer
verified

________ involves setting the organization's vision, goals, and objectives.

Correct Answer
verified

Dax has been promoted to a first-line manager. Dax's new position will require him to spend a lot of time

Correct Answer
verified

One example of tactical planning is setting annual budgets and deciding on other details and activities necessary to meet the strategic objectives.

Correct Answer
verified

Exam 7: Management and Leadership

The four key management functions are planning, organizing, leading, and controlling.

Correct AnswerverifiedShow Answer

Which of the following activities is part of the planning function of management?

Correct AnswerverifiedShow Answer

Today, a mission statement should also address social responsibility.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The first step in controlling consists of

Correct AnswerverifiedShow Answer

A chief operating officer (COO) would be classified as part of a firm's

Correct AnswerverifiedShow Answer

A modern manager's main job is to issue orders, then follow up to make sure employees do as they were told.

Correct AnswerverifiedShow Answer

Lauzy seems to prefer a(n) ________ style of leadership.

Correct AnswerverifiedShow Answer

Lauzy's decision to establish well-defined standards for monitoring performance means that he expects management to seriously engage in the ________ function of management.

Correct AnswerverifiedShow Answer

As firms make greater use of empowerment and teams, managers will find that they

Correct AnswerverifiedShow Answer

________ skills include the ability to perform tasks of a specific department or job, such as selling (marketing) or bookkeeping (accounting) .

Correct AnswerverifiedShow Answer

A leader's most important job may be to transform the way the company does business so that it's more effective and efficient.

Correct AnswerverifiedShow Answer

Top management is also known as first-line management because it deals with key managerial decisions on a priority basis.

Correct AnswerverifiedShow Answer

The SWOT analysis helps firms identify competitive threats and market opportunities.

Correct AnswerverifiedShow Answer

Setting contingency plans in an organization is considered very important today mainly because

Correct AnswerverifiedShow Answer

Supervisory managers usually work more with ideas than with people.

Correct AnswerverifiedShow Answer

Because economic and competitive environments frequently change, organizations should

Correct AnswerverifiedShow Answer

________ involves setting the organization's vision, goals, and objectives.

Correct AnswerverifiedShow Answer

Dax has been promoted to a first-line manager. Dax's new position will require him to spend a lot of time

Correct AnswerverifiedShow Answer

One example of tactical planning is setting annual budgets and deciding on other details and activities necessary to meet the strategic objectives.

Correct AnswerverifiedShow Answer

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