Question 1

A factory is planning to open in a small town that is currently struggling economically.The town residents should expect ________.

Accepted Answer

A)   an improved economy
B)   reduced taxes
C)   an increase in natural resources
D)   lower standards of living
E)   a decrease in local trafficF) B) and E)
G) B) and D)

Question 2

Which statement BEST describes the concept of "total quality"?

Accepted Answer

A)   Total quality is about reaching a peak level of quality and maintaining it.
B)   Total quality is about building quality into every step of the production process.
C)   Total quality is about shifting the responsibility for quality control to one team.
D)   Total quality is about inspecting products when they are finished.
E)   Total quality is like visiting a doctor to treat the symptoms as opposed to remedying the source of the illness.F) None of the above
G) A) and E)

Question 3

Which quality control approach involves inspecting a random sample of products at every phase of production?

Accepted Answer

A)   total quality management
B)   statistical quality control
C)   statistical process control
D)   six sigma processes
E)   ISO 9001F) A) and B)
G) A) and E)

Question 4

A product with the ISO 9001 seal has achieved the highest quality possible.

Accepted Answer

A) True 
 B)False

Question 5

Explain what a Gantt chart is and how it is beneficial in production management.

Accepted Answer

A Gantt chart is a tool used to track th...

Question 6

Kim is implementing the concept of total quality management within her company.The results she expects include ________.

Accepted Answer

A)   a higher standard of products and increased cost savings
B)   higher prices for products due to the extra process involved
C)   a one-time product improvement unlikely to reproduce
D)   a limited presence in the global marketplace
E)   putting the responsibility for quality on just one teamF) A) and B)
G) B) and D)

Question 7

A ________ allows a computer to keep track of how many items are in stock and sold.

Accepted Answer

A)   just-in-time inventory system
B)   reserve stock system
C)   radio frequency identification
D)   stock book solution
E)   manual eyeballing systemF) A) and E)
G) A) and B)

Question 8

Manufacturers use CAM (computer aided manufacturing)to create three-dimensional designs of products before they are built.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following resources is NOT designed to help businesses connect with suppliers?

Accepted Answer

A)   trade magazines
B)   the International Organization for Standardization
C)   the Better Business Bureau
D)   the local chamber of commerce
E)   the InternetF) A) and C)
G) A) and E)

Question 10

Enterprise resource planning (ERP)is simpler and less sophisticated than manufacturing resource planning (MRP).

Accepted Answer

A) True 
 B)False

Question 11

A company uses machines programmed to process different part types simultaneously,allowing them to mass-produce customized products.This company uses a ________ manufacturing process.

Accepted Answer

A)   mass
B)   customer-driven
C)   flexible
D)   prospect-to-cash
E)   lean productionF) None of the above
G) A) and D)

Question 12

The old method of quality control in the United States believed it was best to test products ________.

Accepted Answer

A)   at least 3 times before completion
B)   during the production process
C)   after completion of a product
D)   after every step in the assembly line
E)   just prior to completionF) C) and E)
G) A) and E)

Question 13

Labor availability,living conditions,and laws and regulations are the separate but interrelated components of the human factor in location selection.

Accepted Answer

A) True 
 B)False

Question 14

________ refers to the value given to finished products.

Accepted Answer

A)   Utility
B)   Production management
C)   Facility layout
D)   Facility utility
E)   Unit costF) B) and C)
G) A) and B)

Question 15

When referring to flexible manufacturing,it is TRUE that it ________.

Accepted Answer

A)   relies heavily on labor, since humans are more adaptable and smarter than even the fastest machines
B)   uses machines designed to perform multiple tasks so they can be used to produce a variety of products
C)   achieves its flexibility at the cost of much slower rates of production than mass production techniques
D)   is only possible when using mass production processes since these processes are specifically designed to adapt
E)   stops or slows down production when variations in design are desiredF) A) and E)
G) C) and D)

Question 16

Good supply chain management is key to Ikea's success.

Accepted Answer

A) True 
 B)False

Question 17

When opening a restaurant,which of the following considerations would likely be most important?

Accepted Answer

A)   proximity to airports
B)   proximity to raw materials
C)   proximity to hazardous waste disposal
D)   proximity to utilities
E)   proximity to marketF) B) and E)
G) B) and C)

Question 18

Mass customization allow companies to respond quickly to the individual needs of consumers.

Accepted Answer

A) True 
 B)False

Question 19

When operating with a just-in-time inventory system,suppliers deliver parts and materials right at the time that the buyer is going to use them in the production process.

Accepted Answer

A) True 
 B)False

Question 20

Manufacturers that have implemented the use of robots in their production systems enjoy all of the following advantages EXCEPT a(n) ________.

Accepted Answer

A)   reduced production costs
B)   improved precision
C)   protection of human workers
D)   reduction of technical employees
E)   increased productivityF) A) and D)
G) C) and E)

Exam 11: Production, operations, and the Supply Chain

The old method of quality control in the United States believed it was best to test products ________.

Correct AnswerverifiedShow Answer

Kim is implementing the concept of total quality management within her company.The results she expects include ________.

Correct AnswerverifiedShow Answer

Which statement BEST describes the concept of "total quality"?

Correct AnswerverifiedShow Answer

A product with the ISO 9001 seal has achieved the highest quality possible.

Correct AnswerverifiedShow Answer

________ refers to the value given to finished products.

Correct AnswerverifiedShow Answer

Manufacturers that have implemented the use of robots in their production systems enjoy all of the following advantages EXCEPT a(n) ________.

Correct AnswerverifiedShow Answer

Which of the following resources is NOT designed to help businesses connect with suppliers?

Correct AnswerverifiedShow Answer

When opening a restaurant,which of the following considerations would likely be most important?

Correct AnswerverifiedShow Answer

When referring to flexible manufacturing,it is TRUE that it ________.

Correct AnswerverifiedShow Answer

Explain what a Gantt chart is and how it is beneficial in production management.

Correct AnswerverifiedA Gantt chart is a tool used to track th...View AnswerShow Answer

A ________ allows a computer to keep track of how many items are in stock and sold.

Correct AnswerverifiedShow Answer

Manufacturers use CAM (computer aided manufacturing)to create three-dimensional designs of products before they are built.

Correct AnswerverifiedShow Answer

Enterprise resource planning (ERP)is simpler and less sophisticated than manufacturing resource planning (MRP).

Correct AnswerverifiedShow Answer

A company uses machines programmed to process different part types simultaneously,allowing them to mass-produce customized products.This company uses a ________ manufacturing process.

Correct AnswerverifiedShow Answer

Good supply chain management is key to Ikea's success.

Correct AnswerverifiedShow Answer

Mass customization allow companies to respond quickly to the individual needs of consumers.

Correct AnswerverifiedShow Answer

When operating with a just-in-time inventory system,suppliers deliver parts and materials right at the time that the buyer is going to use them in the production process.

Correct AnswerverifiedShow Answer

A factory is planning to open in a small town that is currently struggling economically.The town residents should expect ________.

Correct AnswerverifiedShow Answer

Which quality control approach involves inspecting a random sample of products at every phase of production?

Correct AnswerverifiedShow Answer

Labor availability,living conditions,and laws and regulations are the separate but interrelated components of the human factor in location selection.

Correct AnswerverifiedShow Answer

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A Gantt chart is a tool used to track th...
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