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What is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure) of the outcome.


A) Augmented reality
B) Mutation
C) Fuzzy logic
D) Shopping bot

E) A) and C)
F) B) and C)

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Managerial business processes are semidynamic, semiroutine, monthly business processes such as resource allocation, sales strategy, or manufacturing process improvements.

A) True
B) False

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What are semidynamic, semiroutine, monthly business processes such as resource allocation, sales strategy, or manufacturing process improvements?


A) Operational business processes
B) Managerial business processes
C) Strategic business processes
D) Success business processes

E) A) and D)
F) None of the above

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The manipulation of information to create business intelligence in support of strategic decision making is referred to as OLTP or online transaction processing.

A) True
B) False

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Operationalized analytics makes analytics part of a business process. Improving business processes is critical to staying competitive in today's electronic marketplace.

A) True
B) False

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A manager that must implement a loyalty program across 500 hotels would be placed in which category for managerial decision-making challenges?


A) Managers need to analyze large amounts of information
B) Managers must make decisions quickly
C) Managers must apply sophisticated analysis techniques, such as Porter's strategies or forecasting, to make strategic decisions
D) All of the above

E) A) and C)
F) A) and B)

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What is drill-down capability?


A) Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information
B) The ability to look at information from different perspectives
C) Enables users to get details, and details of details, of information
D) Finds the inputs necessary to achieve a goal such as a desired level of output

E) A) and D)
F) B) and C)

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Metrics are temporary activities a company undertakes to create a unique product, service, or result.

A) True
B) False

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What is the manipulation of information to create business intelligence in support of strategic decision making?


A) OLTP
B) OLAP
C) TPS
D) DSS

E) None of the above
F) All of the above

Correct Answer

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Which of the below is an important challenge facing managers today?


A) Making business decision
B) Solving business problems
C) Competing to win in today's market
D) All of the above

E) A) and B)
F) A) and C)

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A Business Process Model and Notation (BPMN)flow displays the path in which the process flows.

A) True
B) False

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At which level of an organization are employees continuously evaluating company operations to hone the firm's abilities to identify, adapt to, and leverage change?


A) Operational level
B) Managerial level
C) Strategic level
D) All of the above

E) B) and C)
F) All of the above

Correct Answer

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Streamlining information encompasses all of the information contained within a single business process or unit of work, and its primary purpose is to support the performing of daily operational or structured decisions.

A) True
B) False

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A shopping bot is one of the simplest examples of an intelligent agent.

A) True
B) False

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Online transaction processing (OLTP) is the capturing of transaction and event information using technology to ________.


A) Update existing information to reflect the new information
B) Store the information
C) Process the information according to defined business rules
D) All of the above

E) All of the above
F) None of the above

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The structure of a typical organization is similar to a pyramid, with different levels that require one consistent type of information to assist with all managerial decision making.

A) True
B) False

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Review the below key terms. Which one defines an operational decision that involves situations where established processes offer potential solutions?


A) Optimization analysis decision
B) Artificial intelligence decision
C) Structured decision
D) Unstructured decision

E) A) and C)
F) B) and D)

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Sarah Schin was recently hired by Bank West as the Global Director of Human Resources. Her job duties include determining employment policies as well as overseeing all hiring, firing, and training of employees. What type of processes does Sarah's new job demonstrate?


A) Business-facing processes
B) Industry-specific customer facing processes
C) Customer-facing process
D) Industry-specific business-facing processes

E) B) and C)
F) A) and D)

Correct Answer

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Which of the below processes attempt to understand and measure the current process and make improvements?


A) Business process mapping
B) Business process reengineering
C) Business process improvement
D) Business process model

E) None of the above
F) B) and C)

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Weak AI refers to the field of artificial intelligence that works toward providing brainlike powers to AI machines; in effect, it works to make machines as intelligent as the humans.

A) True
B) False

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