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According to the Business Roundtable, representing the largest U.S. corporations, the most important quality of a good board of directors is that they do not get involved in critiquingcompany strategies.

A) True
B) False

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Takeover constraint describes


A) constraints placed by the firm on raiders who want to take over the firm.
B) legal constraints that limit the ability of the raiders to acquire a firm.
C) provisions in the charter of a company that prevents it from attempting a takeover of other companies.
D) the risk of being acquired by a hostile raider.

E) A) and D)
F) C) and D)

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Andy Grove, former CEO and cofounder of Intel, encouraged openness by not having many of the trappings of success. This is an example of evolving from boundaries to rewards and cultureby


A) hiring people who identify with the dominant values of the organization.
B) developing managerial role models.
C) maximizing training and indoctrination.
D) aligning rules with organizational goals and objectives.

E) C) and D)
F) A) and C)

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In order to minimize the temptation for managers to act in their own self-interest, governance mechanisms exist for implementation consideration. Which of the following is not a primary means for monitoring managerial behavior?


A) a board of directors that acts in the best interests of shareholders to create short-term value
B) shareholder activism in which owners view themselves as shareowners
C) a board of directors that acts in the best interests of shareholders to create long-term value
D) managerial incentives to align management interests with those of the stockholders

E) A) and C)
F) B) and C)

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Which of the following is not a key control lever of behavioral control?


A) structure
B) culture
C) rewards
D) boundaries

E) A) and B)
F) A) and C)

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Ritz-Carlton hotels employees meet each day for 15 minutes to share stories about how they went the extra yard to meet customer needs. What is the intended outcome of these activities?


A) Stories help build a customer-centric culture.
B) Storytime gives employees an opportunity to vent their frustrations.
C) Storytime demonstrates to employees the importance of articulating explicit goals and objectives.
D) Storytime gives management more control over employees.

E) All of the above
F) B) and D)

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Which of the following is not one of the characteristics of reward and incentive systems?


A) They represent a poor means of influencing the culture of an organization.
B) They focus efforts on high priority tasks.
C) They motivate high levels of individual and collective task performance.
D) They represent an effective control mechanism.

E) A) and B)
F) C) and D)

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If a board of directors is to be effective, it needs to allocate its scarce time to the ________ issues to which its members can add ________.


A) most clear; capital
B) most critical; value
C) newest; information
D) hardest; time

E) All of the above
F) A) and C)

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The traditional approach to strategic control is sequential. Which of the following is not one of the steps in the sequence?


A) Action plans are submitted by lower level managers.
B) Performance is measured against the predetermined goal.
C) Strategies are implemented.
D) Strategies are formulated and top management sets goals.

E) A) and D)
F) C) and D)

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Conditions that must be met for principal-principal (PP) conflicts to occur include all of the following except


A) a dominant owner or group of owners who have interests that are distinct from minority shareholders.
B) legislation that protects the interests of minority shareholders.
C) a motivation for the controlling shareholders to exercise their dominant position to their advantage.
D) few formal (such as legislation or regulatory bodies) or informal constraints that discourage or prevent the controlling shareholders from exploiting their advantageous positions.

E) B) and C)
F) A) and C)

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While there are 20 percent more companies in the United States than the mid-1990s, the number of firms that are publicly traded on a major stock exchange has dropped 45 percent compared to1995. Which of the following is one of the reasons why?


A) Stock exchange fees are too high.
B) Firm managers want more money for themselves.
C) It lessens the threat of hostile takeovers.
D) It permits managers the freedom to think shorter term.

E) B) and C)
F) A) and B)

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