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Managers typically resort to hierarchical referral first when they have a problem.

A) True
B) False

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The internal consistency of firms with a superior value- or cost-based market position poses a strong barrier to imitation.

A) True
B) False

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Matrix structures are developed to deal with:


A) problems in top management compensation
B) games that customers are playing with the firm
C) competing forces regarding positioning in the market
D) the CEO's inability to decide how the firm should be structured

E) A) and C)
F) B) and D)

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Consider Makadok's Model: Why is forecasting referred to as "resource picking"? Why should firms be concerned with their resource picking capabilities?

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A central idea is that a firm with bette...

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