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Tools, machinery, and buildings are examples of capital resources.

A) True
B) False

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Although employment in the service sector has increased rapidly in recent years, the vast majority of workers are still employed in the goods-producing sector.

A) True
B) False

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The amount of profit or loss earned by a business can be found by subtracting the firm's expenses from its revenues.

A) True
B) False

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The business-to-business segment of e-commerce is of less importance than the business-to-consumer segment of e-commerce.

A) True
B) False

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The knowledge and skills learned in business courses are seldom relevant to students who work for nonprofit organizations or volunteer groups.

A) True
B) False

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Currently people between the ages of 45 and 54 are the richest group in the United States.

A) True
B) False

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Though the prices of things she buys have gone up, Jin's income has remained stable over the past few years . Nevertheless, Jin feels better off because the environment is cleaner, the crime rate has dropped, she has more relaxation time, and the quality of medical care has improved. If Jin's experience is typical, we can assume that the standard of living has


A) increased, but the quality of life has decreased.
B) increased, and so has the quality of life.
C) declined, but the quality of life has increased.
D) declined, and so has the quality of life.

E) B) and D)
F) B) and C)

Correct Answer

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Which of the following statements describes a recurring theme about today's ecological environment?


A) Most people agree that there is strong evidence that the temperature of the planet is going down.
B) Smart businesses know that green business is currently a trend and they should proceed with caution because most green initiatives are more costly than wars and terrorism.
C) There is a strong push by customers for businesses to develop products and services that clearly save energy.
D) Clearly, the greening issue is an American trend that has not captured the attention of the international business community.

E) None of the above
F) All of the above

Correct Answer

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Wars are costly to all companies.

A) True
B) False

Correct Answer

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Which of the following industries will most likely benefit from an aging population?


A) Financial services to help clients plan for their education
B) Home health care businesses
C) Children's day-care centers
D) Auto industry

E) A) and D)
F) All of the above

Correct Answer

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Efficiency in distribution systems around the world has led to


A) increased world trade.
B) decreased world trade.
C) decreased international competition.
D) reduced standards of living around the world.

E) B) and D)
F) C) and D)

Correct Answer

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In most industries, the only producers that pose a serious threat to U.S. manufacturers are those in Japan and Western Europe.

A) True
B) False

Correct Answer

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The business environment refers to the surrounding factors that either help or hinder the development of businesses.

A) True
B) False

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Historically jobs lost in one sector of the economy have been replaced by increased employment opportunities in other sectors.

A) True
B) False

Correct Answer

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True

Diversity groups identified in the market today can include extroverts, introverts, atheists, and the religious.

A) True
B) False

Correct Answer

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True

E-commerce is the buying and selling of goods online.

A) True
B) False

Correct Answer

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True

The emergence of an information-based economy are important parts of the ________ environment in which businesses operate.


A) economic and legal
B) technological
C) competitive
D) global

E) A) and B)
F) B) and C)

Correct Answer

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Successful firms follow a customer-driven strategy, as opposed to the management-driven strategy used in the past.

A) True
B) False

Correct Answer

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Since all businesses make a profit, starting a business is not risky.

A) True
B) False

Correct Answer

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The number of U.S. jobs in manufacturing has increased in the past five years.

A) True
B) False

Correct Answer

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