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Marshall Manufacturing acquired several pieces of expensive heavy machinery it intends to use in its operations. As an industrial good, this heavy machinery represents


A) an installation.
B) accessory equipment.
C) an intermediate good.
D) a shopping good.

E) All of the above
F) A) and D)

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Successful marketers attempt to think like consumers and evaluate the total product offer as a collection of impressions created by all parts of the value package.

A) True
B) False

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Which of the following statements about nonprice competition is most accurate?


A) While still important, nonprice competition is becoming less critical as a result of the Internet.
B) Marketers often rely on nonprice differences in their competitive strategy to enhance a relatively homogeneous product.
C) Nonprice competition is much more important to large firms than it is to small firms.
D) As microeconomic theory suggests, firms have found that nonprice competition plays a secondary role that supplements the more important competition based on price.

E) A) and D)
F) B) and C)

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Product screening is designed to


A) shorten the product life cycle.
B) reduce the number of new-product ideas being worked on at any one time.
C) reduce the time involved in new-product development.
D) move production to low-wage countries.

E) A) and C)
F) None of the above

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When consumers reach the point of brand ________, the product becomes a specialty good.


A) association
B) desire
C) awareness
D) insistence

E) A) and B)
F) A) and C)

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Successful firms maintain consistency in their marketing mix strategies throughout the product life cycle.

A) True
B) False

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Computers, copiers, and fax machines used by businesses would be classified as


A) installations.
B) shopping goods.
C) specialty goods.
D) accessory equipment.

E) A) and B)
F) None of the above

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Prime Cuts was the brainchild of Karen Terrier who guided all the marketing efforts of the product. She selected each element of the marketing mix such as the package, brand name, pricing, promotion, and placement decisions. Karen obviously serves in the job of


A) marketing consultant.
B) brand manager.
C) operations analyst.
D) marketing intermediary.

E) A) and D)
F) None of the above

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Some businesses use nostalgic ads to rekindle the memories and emotions of consumers to an earlier time and place. This technique of linking a brand name to a pleasant memory or favorable image is the goal of brand


A) association.
B) tie-ins.
C) insistence.
D) preference.

E) A) and D)
F) B) and C)

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Brand names help sellers with new-product introductions and create an opportunity for higher prices.

A) True
B) False

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Today, the packaging of products has been given a greater role in product promotion.

A) True
B) False

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When people consider purchasing a good, they


A) are responding to the market forces of supply and demand.
B) are most influenced by the price of the product or service.
C) will not consider goods that require them to make a special effort to purchase.
D) may evaluate and compare a variety of factors.

E) None of the above
F) A) and B)

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Which of the following refers to a group of products offered by a firm that are physically similar or are intended for a similar market?


A) product matrix
B) product line
C) product mix
D) total product offer

E) All of the above
F) B) and C)

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Which of the following are products consumers buy after comparing quality, price, and style from a variety of sellers?


A) shopping goods
B) specialty goods
C) convenience goods
D) unsought goods

E) A) and B)
F) None of the above

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Firms should listen to their suppliers for new-product ideas.

A) True
B) False

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Most consumers view specialty goods as having a variety of acceptable substitutes.

A) True
B) False

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Gourmet Pets hopes to use its special packaging and extensive advertising to create a perception in the minds of consumers that Prime Cuts is a superior product, even though the actual quality of meat used in the product is virtually no different from competing brands. The company is attempting to develop


A) differential segmentation.
B) cognitive dissonance.
C) product differentiation.
D) pioneer marketing.

E) C) and D)
F) All of the above

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The greatest source of ideas for new products is


A) consumer suggestions.
B) suggestions from competitors.
C) employee ideas.
D) research and development.

E) B) and C)
F) B) and D)

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Which of the following is a relevant criterion for the product screening process?


A) sales forecasts for the product
B) production capacity of competitors
C) profit potential
D) the stage of the product life cycle

E) None of the above
F) B) and D)

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Attracting attention, describing contents, explaining benefits, and identifying the uses of a product are all functions of


A) target marketing.
B) UPCs.
C) packaging.
D) market segmentation.

E) A) and C)
F) A) and D)

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