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Brand ________ refers to the loyalty, perceived quality, and emotions people associate with a given brand name.


A) equity
B) identification
C) positioning
D) ownership

E) A) and B)
F) None of the above

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Knockoff brands are ________ copies of national brand-name goods.


A) exact
B) online
C) illegal
D) licensed

E) All of the above
F) None of the above

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Barker Brothers Pens utilizes a strategy of low-priced pens to attract customers and discourage competition. This represents a ________ strategy.


A) high-low
B) bundling
C) skimming
D) penetration

E) B) and C)
F) A) and D)

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The use of price discounts and coupons may erode the commitment of consumers to brand names.

A) True
B) False

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The box, Playing the Name Game explains


A) the importance of reality TV, and the various TV programs that have become international phenomena.
B) the procedure a business goes through to register its domain name.
C) how the positive appeal of a name can go a long way.
D) how it is important for businesses to play a name game with their customers. A company should produce a product and give it a different name in each country where it is sold.

E) B) and C)
F) B) and D)

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Which of the following statements is the most accurate assessment of the role packaging plays in product offerings?


A) The importance of packaging has diminished as the online retailing has grown.
B) While packaging plays an important role in marketing goods, it is not relevant to the marketing of services.
C) Effective packaging eliminates the potential of product liability suits.
D) The importance of packaging is greater now than ever.

E) A) and B)
F) B) and C)

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Epic Electronics is considering a strategy to charge a very high introductory price for their automobile video theater. After identifying that their rival firms did not carry this new product, they chose this pricing strategy to achieve maximum profits. Epic Electronics has chosen a ________ strategy.


A) high-low pricing
B) penetration
C) bundling
D) skimming

E) A) and D)
F) None of the above

Correct Answer

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Successful businesses constantly monitor consumer wants and needs.

A) True
B) False

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Winter Cool Mints is a new brand of breath fresheners. The company knows product location is very important since consumers desire to buy this type product with a minimum of effort. Winter Cool Mints represent a


A) shopping good.
B) specialty good.
C) convenience good.
D) industrial good.

E) A) and D)
F) B) and C)

Correct Answer

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At the concept testing stage, factors such as packaging, branding, and ingredients should be tested to ensure that a product is acceptable to potential consumers.

A) True
B) False

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Kimberly, a brand manager, has proposed an aggressive advertising campaign that exaggerates the benefits of her company's newest product. While she is convinced that this strategy will encourage consumers to try the product, her assistant strongly opposes the idea. Which of the following presents the best explanation for the assistant's opposition to Kimberly's proposal?


A) If a firm produces a quality product, the best advertising is word-of-mouth to generate excitement for a new product.
B) The best way to promote new consumer products is with personal selling.
C) Exaggerating the benefits of a product may backfire and injure the product's potential for success.
D) Effective advertising for new consumer products should be subtle and low key. Ellen's proposal is more appropriate for the B2B market.

E) C) and D)
F) A) and D)

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A pickup truck can be classified as either a consumer good or an industrial good.

A) True
B) False

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Product testing is designed to reduce the number of new-product ideas that a firm works on at any one time.

A) True
B) False

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The Coca-Cola Company produces Diet Coke, Diet Coke with Splenda, and Coke Zero along with a number of other flavors. These products are part of Coca-Cola's


A) product line.
B) product mix.
C) product position.
D) product collection.

E) All of the above
F) B) and C)

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Which of the following is a popular pricing objective?


A) increasing sales
B) increasing brand awareness
C) fixing prices among competitors
D) achieving less market share

E) A) and D)
F) A) and C)

Correct Answer

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Fast food restaurants, like Carl's Jr., pride themselves on offering precisely the same menu around the world so that customers know exactly what to expect when they eat at one of those restaurants.

A) True
B) False

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Gourmet Pets is interested in computing the break-even point for its new product Prime Cuts. The fixed costs of adding this product to the product line amounts to $20,000. Variable costs to produce one package of Prime Cuts are $2. Prime Cuts will sell for $6 per package. The break-even point would be


A) 900 units.
B) 2,800 units.
C) 5,000 units.
D) There is not enough information to find the correct answer.

E) A) and C)
F) B) and C)

Correct Answer

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Eliza, a collector of fine art, particularly loves paintings. She has been looking for an original Jackson Pollack painting for months and has said that she is willing to go to extraordinary efforts to acquire this painting for her collection. Clearly this painting represents a ________ good for Eliza.


A) shopping
B) specialty
C) unsought
D) luxury

E) All of the above
F) B) and C)

Correct Answer

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Successful firms coordinate pricing objective strategies with decisions regarding product design, packaging, branding, distribution, and promotion.

A) True
B) False

Correct Answer

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The four-stage theoretical model that describes the evolution of a product from birth to death is referred to as the


A) growth-share matrix.
B) developmental life span analysis.
C) product life cycle.
D) product market progression index.

E) None of the above
F) A) and B)

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