Question 1

Competitiveness relates to the profitability of an organization in the marketplace.

Accepted Answer

A) True 
 B)False

Question 2

Core competencies in organizations generally do not relate to:

Accepted Answer

A)  cost.
B)  quality.
C)  time.
D)  flexibility.
E)  sales price.F) A) and D)
G) A) and E)

Question 3

Productivity is expressed as:

Accepted Answer

A)  output plus input.
B)  output minus input.
C)  output times input.
D)  output divided by input.
E)  input divided by output.F) B) and D)
G) A) and E)

Question 4

Global competition really only applies to multinational organizations.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is not a key step toward improving productivity?

Accepted Answer

A)  developing productivity measures for all operations
B)  improving the bottleneck operations
C)  establishing reasonable goals for improvement
D)  considering incentives to reward workers
E)  converting bond debt to stock ownershipF) A) and B)
G) B) and C)

Question 6

National productivity is determined by averaging the productivity measures of various companies or industries.

Accepted Answer

A) True 
 B)False

Question 7

A firm pursuing a strategy based on customization and variety will tend to structure and manage its supply chain to accommodate more _____________ than a firm pursuing a strategy based on low cost and high volume.

Accepted Answer

A)  variation
B)  streamlined flow
C)  quality
D)  capacity
E)  productivityF) D) and E)
G) None of the above

Question 8

___________ is generally used to facilitate an organization strategy that emphasizes low cost.

Accepted Answer

A)  Speed to market
B)  Flexibility
C)  Customization
D)  Sustainability
E)  StandardizationF) B) and E)
G) B) and C)

Question 9

The weekly output of a fabrication process is shown below, together with data for labor and material inputs. Standard selling price is $125 per unit. Overhead is charged weekly at the rate of $1,500 plus .5 times direct labor cost. Assume a 40-hour week and an hourly wage of $16. Material cost is $10 per foot. What is the average multifactor productivity?

Accepted Answer

A)  1.463
B)  1.457
C)  1.431D) B) and C)
E) A) and C)

Question 10

In the 1970s and early 1980s in the United States, organizations concentrated on:

Accepted Answer

A)  operations strategies.
B)  improving quality.
C)  marketing and financial strategies.
D)  revising mission statements.
E)  environmental issues.F) A) and D)
G) B) and C)

Question 11

The external elements of SWOT analysis are:

Accepted Answer

A)  strengths and weaknesses.
B)  strengths and threats.
C)  opportunities and threats.
D)  weaknesses and opportunities.
E)  strengths and opportunities.F) All of the above
G) B) and E)

Question 12

Product design and choice of location are examples of _______ decisions.

Accepted Answer

A)  strategic
B)  tactical
C)  operational
D)  customer-focused
E)  designF) A) and E)
G) B) and C)

Question 13

As long as we match a competitor on quality and price we will gain market share.

Accepted Answer

A) True 
 B)False

Question 14

An example of an operational operations management decision is inventory level management.

Accepted Answer

A) True 
 B)False

Question 15

Time-based approaches of business organizations focus on reducing the time to accomplish certain necessary activities. Time reductions seldom apply to:

Accepted Answer

A)  product/service design time.
B)  processing time.
C)  delivery time.
D)  response time for complaints.
E)  internal audits.F) A) and E)
G) B) and E)

Question 16

Which of the following is not a key factor of competitiveness?

Accepted Answer

A)  price
B)  product differentiation
C)  flexibility
D)  after-sale service
E)  size of organizationF) A) and E)
G) A) and D)

Question 17

Productivity growth can be calculated by:

Accepted Answer

A)  outputs minus inputs.
B)  inputs divided by the outputs.
C)  outputs divided by the inputs.
D)  input plus output divided by two.
E)  ((current productivity − previous productivity) ÷ (previous productivity) ) × 100F) A) and E)
G) All of the above

Question 18

The hierarchy and sequence of planning and decision making is: mission, organizational strategy, tactics, and operational decisions.

Accepted Answer

A) True 
 B)False

Question 19

An example of a strategic operations management decision is the choice of where to locate.

Accepted Answer

A) True 
 B)False

Question 20

Careful planning must be used with technology, otherwise there will be a(n) _____ in productivity.

Accepted Answer

A)  improvement
B)  stalemate
C)  reduction
D)  virus
E)  increaseF) A) and C)
G) A) and B)

Exam 2: Competitiveness, Strategy, and Productivity

A firm pursuing a strategy based on customization and variety will tend to structure and manage its supply chain to accommodate more _____________ than a firm pursuing a strategy based on low cost and high volume.

Correct Answer
verified

___________ is generally used to facilitate an organization strategy that emphasizes low cost.

Correct Answer
verified

Productivity growth can be calculated by:

Correct Answer
verified

Which of the following is not a key step toward improving productivity?

Correct Answer
verified

Careful planning must be used with technology, otherwise there will be a(n) _____ in productivity.

Correct Answer
verified

As long as we match a competitor on quality and price we will gain market share.

Correct Answer
verified

Product design and choice of location are examples of _______ decisions.

Correct Answer
verified

Competitiveness relates to the profitability of an organization in the marketplace.

Correct Answer
verified

Productivity is expressed as:

Correct Answer
verified

Core competencies in organizations generally do not relate to:

Correct Answer
verified

National productivity is determined by averaging the productivity measures of various companies or industries.

Correct Answer
verified

The external elements of SWOT analysis are:

Correct Answer
verified

Which of the following is not a key factor of competitiveness?

Correct Answer
verified

In the 1970s and early 1980s in the United States, organizations concentrated on:

Correct Answer
verified

An example of a strategic operations management decision is the choice of where to locate.

Correct Answer
verified

Time-based approaches of business organizations focus on reducing the time to accomplish certain necessary activities. Time reductions seldom apply to:

Correct Answer
verified

An example of an operational operations management decision is inventory level management.

Correct Answer
verified

Correct Answer
verified

The hierarchy and sequence of planning and decision making is: mission, organizational strategy, tactics, and operational decisions.

Correct Answer
verified

Global competition really only applies to multinational organizations.

Correct Answer
verified

Exam 2: Competitiveness, Strategy, and Productivity

A firm pursuing a strategy based on customization and variety will tend to structure and manage its supply chain to accommodate more _____________ than a firm pursuing a strategy based on low cost and high volume.

Correct AnswerverifiedShow Answer

___________ is generally used to facilitate an organization strategy that emphasizes low cost.

Correct AnswerverifiedShow Answer

Productivity growth can be calculated by:

Correct AnswerverifiedShow Answer

Which of the following is not a key step toward improving productivity?

Correct AnswerverifiedShow Answer

Careful planning must be used with technology, otherwise there will be a(n) _____ in productivity.

Correct AnswerverifiedShow Answer

As long as we match a competitor on quality and price we will gain market share.

Correct AnswerverifiedShow Answer

Product design and choice of location are examples of _______ decisions.

Correct AnswerverifiedShow Answer

Competitiveness relates to the profitability of an organization in the marketplace.

Correct AnswerverifiedShow Answer

Productivity is expressed as:

Correct AnswerverifiedShow Answer

Core competencies in organizations generally do not relate to:

Correct AnswerverifiedShow Answer

National productivity is determined by averaging the productivity measures of various companies or industries.

Correct AnswerverifiedShow Answer

The external elements of SWOT analysis are:

Correct AnswerverifiedShow Answer

Which of the following is not a key factor of competitiveness?

Correct AnswerverifiedShow Answer

In the 1970s and early 1980s in the United States, organizations concentrated on:

Correct AnswerverifiedShow Answer

An example of a strategic operations management decision is the choice of where to locate.

Correct AnswerverifiedShow Answer

Time-based approaches of business organizations focus on reducing the time to accomplish certain necessary activities. Time reductions seldom apply to:

Correct AnswerverifiedShow Answer

An example of an operational operations management decision is inventory level management.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The hierarchy and sequence of planning and decision making is: mission, organizational strategy, tactics, and operational decisions.

Correct AnswerverifiedShow Answer

Global competition really only applies to multinational organizations.

Correct AnswerverifiedShow Answer

Correct Answer
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