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Explain the trends in the racial and ethnic composition of the United States. How can marketers use this information?

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A notable trend is the changing racial a...

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Which of the following is a major reason for the violation of ethics codes?


A) government regulation
B) family influence
C) lack of religious beliefs
D) fear of disciplinary action
E) perceived behavior of top management

F) C) and D)
G) B) and C)

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Because there are few sellers, price competition among firms is avoided in which form of competition?


A) pure competition
B) cross-market competition
C) a monopoly
D) monopolistic competition
E) an oligopoly

F) C) and D)
G) C) and E)

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By 2050, the world's population is expected to be


A) 2 billion.
B) 4.7 billion.
C) 6.1 billion.
D) 7.9 billion.
E) 9.8 billion.

F) C) and E)
G) C) and D)

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Procter & Gamble supports disadvantaged youth and provides relief after disasters strike when its customers purchase selected company products. This is an example of


A) cause marketing.
B) philanthropic marketing.
C) green marketing.
D) public relations.
E) societal promotions.

F) B) and E)
G) All of the above

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In marketing, the set of values, ideas, and attitudes that are learned and shared among members of a group is referred to as


A) ideals.
B) morals.
C) ethics.
D) culture.
E) diversity.

F) B) and E)
G) B) and D)

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Why did 3M phase out the production of a chemical used as an ingredient in its Scotchgard fabric protector?


A) New advances in fabric manufacturing, such as dirt repellant fibers, made the need for the product obsolete.
B) The product accidentally violated the patent rights of a competitor.
C) Traces of the potentially harmful chemical were found in humans, so the product was voluntarily halted.
D) New governmental legislation banned the production of one of the product's key component chemicals.
E) The company developed a new product that didn't contain this chemical and was less costly to produce, resulting in a significantly higher profit margin.

F) A) and C)
G) A) and E)

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What actions does the Federal Trade Commission have the power to implement when dealing with deceptive or misleading advertising and unfair business practices?

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Promotion and advertising are aspects of...

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According to the personal moral philosophy of ________, if the benefits of a behavior exceed the costs, that behavior is ethical.


A) hedonism
B) utilitarianism
C) existentialism
D) moral idealism
E) socialism

F) A) and B)
G) A) and E)

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There are three concepts of social responsibility, each relating to particular constituencies. Societal responsibility can be characterized by


A) the triple bottom line, to achieve sustainable, long-term growth.
B) a focus on the obligations an organization has to those who can affect achievement of its objectives.
C) an engagement in open and free competition without deception or fraud.
D) an unrelenting customer focus.
E) a focus on seller-oriented outcomes.

F) C) and D)
G) A) and D)

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The Federal Trade Commission investigated Google as potentially being ________, but found that despite its very large market share, it had not harmed competition.


A) a pure competitor
B) an oligopoly
C) a monopolistic competitor
D) a monopoly
E) a megopoly

F) None of the above
G) A) and B)

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The ________ provides for registration of a company's trademark, such as the Nike swoosh.


A) Lanham Act
B) Patent Act
C) Clayton Act
D) Sherman Antitrust Act
E) The FTC Act

F) C) and E)
G) B) and D)

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Recognized for excellence by Advertising Age magazine, Alma creates advertising to reach diverse segments by searching "for that intangible fiber that touches the lives of consumers creating relevant and unique business-building communication ideas." Alma has created Hispanic campaigns for McDonald's, Sprint, and Clorox as a part of their programs incorporating


A) psychographic differences.
B) population inputs.
C) multicultural marketing.
D) a value consciousness.
E) macroeconomics.

F) B) and D)
G) A) and D)

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Miela had an excellent year as a junior auditor in 2018, earning $97,000. She paid $37,000 for necessities such as mortgage, food, and clothing. Her state and federal income taxes totaled $24,000. What was her discretionary income?


A) $36,000
B) $60,000
C) $73,000
D) $97,000
E) Not enough information is provided to calculate her discretionary income.

F) A) and D)
G) B) and E)

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The country expected to have the largest population in 2050 is


A) the United States.
B) India.
C) China.
D) Russia.
E) Brazil.

F) A) and B)
G) A) and E)

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The giving and receiving of bribes, kickbacks, and graft are the most common forms of


A) economic espionage.
B) utilitarianism.
C) business intelligence.
D) oligopoly.
E) corruption.

F) A) and D)
G) B) and C)

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The post-millennial generation that includes consumers born between 1995 and 2010 is known as


A) Generation X.
B) baby busters.
C) the lost generation.
D) the greatest generation.
E) Generation Z.

F) D) and E)
G) A) and E)

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What is the difference between standard charitable contributions and cause marketing?

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A firm's standard charitable contributio...

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According to Rommel Momen, Mirai Manager at Toyota, "The Toyota Way is made up of two pillars, ________ and continuous improvement."


A) customer service.
B) appreciation of history.
C) respect for people.
D) rewarding stakeholders.
E) competition.

F) A) and B)
G) B) and D)

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Components of a consumer's income consist of


A) inflationary, recessionary, and depressive economies.
B) salaries, taxes, and assets.
C) gross, disposable, and discretionary components.
D) sales taxes, income taxes, and property taxes.
E) assets, liabilities, and equities.

F) B) and C)
G) A) and E)

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