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According to Napoleon Bonaparte, the optimal number of direct reports is


A) three.
B) five.
C) seven.
D) eight.
E) nine.

F) B) and C)
G) All of the above

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Discuss the structure of a network organization, including the distinction between this organizational model and traditional hierarchies; the advantages of the network model; and the conditions needed for a network organization to be successful.

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Functional, divisional, and matrix struc...

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Explain the advantages of delegation.

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Effective delegation leverages the manag...

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Under the product structure of divisional organization,


A) duplicating functions is inexpensive.
B) decision making is decentralized.
C) coordination across product lines is easy.
D) companies suited to stable environments function best.
E) task responsibilities may be ambiguous.

F) All of the above
G) None of the above

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A(n) ________ organization is a collection of independent, mostly single-function firms that collaborate to produce a good or service.


A) integrated
B) dynamic
C) matrix
D) network
E) standardized

F) A) and C)
G) B) and C)

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Explain how managers should delegate, including the steps of the delegation process, as well as situations in which delegation is inappropriate.

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The first step in the delegation process...

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Delegation


A) can be used only in organizations with flat structures.
B) promotes subordinates to higher positions.
C) helps develop effective subordinates.
D) can be done only at top level of management.
E) often sharply reduces what a manager can achieve.

F) All of the above
G) A) and E)

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When a manager has an expectation that an employee will perform a particular job, as well as the right to take corrective action if the employee does not do so, ________ exists.


A) delegation
B) accountability
C) responsibility
D) coordination
E) authority

F) A) and E)
G) B) and C)

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Aspen Incorporated has developed a set of procedures to link the various subunits and departments of the corporation in order to carry out the organization's overall mission. The procedures that fulfill this function are referred to as


A) alignment.
B) integration.
C) formalization.
D) standardization.
E) coordination.

F) All of the above
G) B) and C)

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The assignment of different tasks to different people or groups in an organization is known as


A) unity of command.
B) integration.
C) division of labor.
D) concentration.
E) centralization.

F) None of the above
G) A) and D)

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In a ________ organization, jobs are specialized and grouped according to the role they perform and the skills they require, such as marketing, finance, operations, accounting, and human resources.


A) divisional
B) geographical
C) helix
D) functional
E) matrix

F) A) and E)
G) All of the above

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PowerSounds Inc. is a manufacturer of audio equipment. The corporation has production, marketing, accounting, and finance departments. They have a department that makes speakers, turntables, and accessories for professional DJs, and a department that produces equipment for home use. Marlena works in the production department manufacturing speaker components. She reports to the production manager and her project manager. Emmanuel works in the accounting department and also manages public relations. The organization requires all the employees to wear the corporation's T-shirt as part of the uniform. There are also specific procedures that the employees must follow while manufacturing the instruments. It can be inferred that Marlena works in a ________ department.


A) staff
B) flat
C) wide
D) line
E) narrow

F) A) and C)
G) A) and D)

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Investing in information systems and creating horizontal relationships are techniques that make it possible for an organization to


A) reduce the need for information.
B) increase the availability of resources.
C) decrease the need to share information across units.
D) process more information.
E) create slack resources.

F) A) and E)
G) None of the above

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Everyday Fashions Corp. is a clothing manufacturer. It has marketing, production, and finance departments, with a manager who heads each of the departments. Beatrice, the CEO, distributes the various organizational tasks to each manager by assigning authority and responsibility. Each manager has ten subordinates who are required to report to him or her. Each department works on its set of tasks in the organization. Beatrice is the top manager, followed by the department heads, and lastly the supervisors. All the managers are accountable to Beatrice alone. As CEO of Everyday Fashions Corp., Beatrice distributes work and assigns responsibility to the various department managers through the process known as


A) standardization.
B) span of control.
C) unity of command.
D) delegation.
E) concentration.

F) None of the above
G) A) and C)

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Rihanna Carpenter, CEO of BlueTone Corporation, announced the new corporate structure, naming Fujio Nakamura VP of the Far East Division, Basri Nassar VP of the Middle East Division, Lena Bauer VP of the European Division, and Pete Jackson VP of the Americas Division. Bluetone Corporation's new structure follows the ________ approach to departmentalization.


A) functional
B) product
C) geographic
D) customer
E) matrix

F) None of the above
G) A) and E)

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Contrast narrow span of control and wide span of control.

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The number of subordinates who report di...

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Employees who function poorly in ambiguous, and sometimes conflict-ridden, circumstances may not thrive in a matrix organization.

A) True
B) False

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PowerSounds Inc. is a manufacturer of audio equipment. The corporation has production, marketing, accounting, and finance departments. They have a department that makes speakers, turntables, and accessories for professional DJs, and a department that produces equipment for home use. Marlena works in the production department manufacturing speaker components. She reports to the production manager and her project manager. Emmanuel works in the accounting department and also manages public relations. The organization requires all the employees to wear the corporation's T-shirt as part of the uniform. There are also specific procedures that the employees must follow while manufacturing the instruments. By requiring all employees to wear the corporation's T-shirt, PowerSounds Inc. is utilizing the principle known as


A) formalization.
B) standardization.
C) concentration.
D) unity of command.
E) delegation.

F) B) and D)
G) B) and C)

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Compare and contrast centralized and decentralized organizations.

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In a centralized organization, important...

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Get in the Game Footwear, Inc., makes athletic shoes. Its departments are structured around products sold to professional athletes, novice athletes, and nonathletes. Get in the Game Footwear uses ________ departmentalization.


A) geographic
B) functional
C) product
D) customer
E) vertical

F) C) and E)
G) B) and C)

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