FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 10: Motivating Employees

Show Answer

Share

---

All types

Filters

Study Flashcards

Question 131

Multiple Choice

Review LaterAdd Note

Review Later

Which of the following is a characteristic of Type A management?

A) lifetime employment
B) slow evaluation and promotion
C) nonspecialized career path
D) individual decision making

E) B) and C)
F) A) and B)

Correct Answer

verified

Show Answer

Question 132

True/False

Review LaterAdd Note

Review Later

Cedric works for a landscaping business. His employer has asked Cedric if he would be willing to work overtime this weekend to finish a job for an important client. According to expectancy theory, Cedric will want to compare the compensation or other rewards offered by his employer to the extra effort involved before he decides whether to agree to the job.

A) True
B) False

Correct Answer

verified

Show Answer

Question 133

Multiple Choice

Review LaterAdd Note

________ used the terms Theory X and Theory Y to describe different attitudes managers have about employees.

In a low-context culture:

At Boss Motorcar Company, employees are grouped into teams. Each team is responsible for assembling an entire automobile. Boss gives each team freedom and flexibility to decide how to divide up the work. The company keeps the employees informed about how their cars are selling, and even shows them the comments customers make about quality and performance on customer satisfaction questionnaires. Boss Motorcar Company is using a strategy of:

Peter Drucker made an important distinction when he stated that managers do not motivate employees, but employees motivate themselves.

One of the reasons management by objectives is an effective way to implement the ideas of goal-setting theory is that it:

__________ is the degree to which a job requires doing a task with a visible outcome from beginning to end.

While Rachel, a psychology major at the local university, worked frantically at her job at Groovy Rags in anticipation of the regional manager's visit, her department manager Eon Forcer had an interesting word with her: "Don't worry Rachel, when I first started, I made $7.25 an hour too. It gets better!" Rachel shook her head as she reflected on how little Eon knew about what motivated her to seek perfection at this job. As she continued to neatly stack those pocket tees, she thought, "If the regional manager has the same attitude as this guy, I'm looking for another job." Rachel would prefer to work with a ___________ manager.

According to Victor Vroom, which of the following questions is an employee likely to ask before deciding to exert his or her maximum effort toward completing a task?

The generation born between 1980 and 1995 is known as Generation:

Blake was asked by his team leader to explore and evaluate the best ways to communicate with customers online. Although Blake is relatively new to the company, and is not well versed on the entire product line, he is a Millennial, which makes him overall well suited to knowing how people find things in common with others in an online environment.

As companies restructure to create greater efficiencies in their operations, there is a greater opportunity for _____________ where management combines specialized tasks in one job, asking employees to broaden their scope of responsibilities.

The concept engagement is used to describe the level of passion and motivation that a person has about their work.

________ means acting as a resource to a subordinate by teaching, guiding and making recommendations, without actively doing any of the subordinate's work.

Talk about "shell-shock"! Two nights ago, Adam was living in a tent with 30 other Marines in the hills of Afghanistan. Today he is waking up to the smell of fresh linen, in a king-sized bed, in his very own room in DeKalb, Illinois. Three days ago, his first priority was the welfare of his battle buddies. This morning, his first priority according to his family is not wasting any time in getting back into college. But Adam sees it a bit differently. Although he has always believed in the importance of school and the respect that comes with achieving a degree, and wants to pursue his education, right now he is not quite in the frame of mind. His first desire is to spend time renewing old friendships, including organizing a couple of float trips and ballgame nights with the group of friends he left behind. According to Maslow's hierarchy of needs, Adam has a strong desire to satisfy his self-esteem needs.

Equity theory tells us that when employees perceive inequitable treatment they will respond in a manner that will attempt to reestablish fairness.

The results of the Hawthorne studies encouraged researchers to begin studying human motivation and managerial styles that lead to higher productivity.

After several years of higher education, Tom and Zoe Dash were awarded their Ph.D. degrees and found jobs at a university, where they plan to work in research labs. Tom's lab is very large with at least 15 research faculty like himself and 25 graduate students whose benches are all together on one side of the laboratory. Zoe's lab is similar in size, but graduate student benches are interspersed with faculty. From the very beginning, Tom was referred to as Dr. Dash by the graduate students. Zoe and the graduate students in her lab are on first-name basis. As a student of management, which of the following statements would you consider good advice to the managers (also known as the principal investigators) of these labs?

The original goal of the Hawthorne studies was to determine: