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One way to build confidence as a speaker is to create a vivid mental blueprint in which you see yourselsucceeding in your speech. According to your textbook, this process is called


A) representation.
B) imagistic practice.
C) anticipatory rehearsal.
D) foreshadowing.
E) visualization.

F) None of the above
G) D) and E)

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Thinking positively about your ability to give a speech is one way to control your anxiety about speaking.

A) True
B) False

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As your textbook explains, ethnocentrism means


A) showing respect to other groups and cultures.
B) recognizing that listeners are interested in how a topic relates to them.
C) believing one's own group or culture is superior to all other groups or cultures.
D) insisting that listeners share a speaker's frame of reference.
E) agreeing with the values and practices of other groups and cultures.

F) A) and B)
G) D) and E)

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It is usually a bad idea to make eye contact with individual members oyour audience.

A) True
B) False

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It has been estimated that being fully prepared for a speech can reduce stage fright by up to 75 percent.

A) True
B) False

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Some nervousness before you speak is usually beneficial.

A) True
B) False

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Jamal attended the campus president's speech about tuition increases, while Mary listened to a podcast othe speech in her car. Later, Mary said she thought the president's words stated clearly that he opposed an increase in tuition. But Jamal said that the way the president avoided looking at students when he talked about tuition made it seem like the president actually supported an increase in tuition. The difference in the messages Mary and Jamal received most likely resulted from the fact that


A) Jamal is a better listener than Mary.
B) Mary and Jamal both experienced feedback.
C) Mary and Jamal received the message through different channels.
D) Mary and Jamal are majoring in different subjects.
E) Mary is a better listener than Jamal.

F) All of the above
G) B) and E)

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The channel is the means by which a message is communicated.

A) True
B) False

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Although language changes from culture to culture, the meaning ononverbal signals is consistent across cultures.

A) True
B) False

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Communication skills, including public speaking, are often more important to employers than a job candidate's undergraduate major.

A) True
B) False

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Heather was in the midst oan excellent speech on campus history when she made a minor mistake by giving the wrong date for the opening oa campus building. She suddenly stopped speaking and said, "Oh, I messed up." Then she provided the correct date. The rest oher speech went well, but all she could think about afterward was her mistake. What is the major piece oadvice from your textbook that Heather needs to be reminded about?


A) There is no such thing as a perfect speech.
B) You should work especially hard on your introduction.
C) Audiences usually can't tell how nervous a speaker is.
D) You should take slow, deep breaths before you speak.
E) It is natural for public speakers to be nervous.

F) A) and B)
G) A) and C)

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In the midst oa speech about tsunamis, a speaker notices quizzical expressions on the faces oher listeners. In response, she says, "Let me explain that point again to make sure it's clear." When this happens, the speaker is


A) building her credibility.
B) adapting to feedback.
C) compensating for the situation.
D) interpreting the audience's frame of reference.
E) adjusting the channel.

F) A) and C)
G) None of the above

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Public speaking usually requires more formal language than everyday conversation.

A) True
B) False

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Many othe symptoms ostage fright are due to adrenaline, a hormone released into the bloodstream in response to physical or mental stress.

A) True
B) False

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Which othe following does your textbook recommend as a way to deal with nervousness in your speeches?


A) Remember that your nervousness is not usually visible to your audience.
B) Concentrate on communicating with the audience rather than on your nerves.
C) As you rehearse, visualize yourself giving a successful speech.
D) all of the above
E) b and c only

F) C) and D)
G) B) and E)

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Concern by a listener about an upcoming job interview, the lack oair conditioning, or the pain from a toothache are all examples o__________ in the speech communication process.


A) feedback
B) avoidance
C) blockage
D) interference
E) divergence

F) C) and E)
G) A) and B)

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Organizing ideas for presentation in a speech is an important aspect ocritical thinking.

A) True
B) False

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Ethnocentrism is unique to Western cultures such as those in the United States and Europe.

A) True
B) False

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Researchers suggest that you counter every negative thought you have about your speeches with at least five positive ones.

A) True
B) False

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Interference can come from either inside or outside your audience.

A) True
B) False

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