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Exam 10: Motivating Employees

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Question 21

True/False

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Even if there are cultural differences across the globe, reward preferences do not vary across cultures.

A) True
B) False

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Question 22

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Even across generations, motivation is likely to:

A) remain a mystery because researchers cannot quite pinpoint where it comes from.
B) come from the job itself.
C) develop within employees over time.
D) will diminish among employees who achieve at high levels.

E) All of the above
F) A) and C)

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Question 23

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According to expectancy theory, employees in a given organization tend to have very similar expectations.

In Maslow's view, social needs include the need to feel loved and accepted.

Fast Track Corporation moves employees from one job to another on a regular basis in order to improve motivation. Fast Track's strategy is job enlargement.

In order to motivate their employees, managers in less-developed nations should establish working conditions that focus on meeting their employees' self-actualization needs.

According to expectancy theory, one of the things employees want to know before they commit to making a maximum effort on a task is whether the reward for accomplishing the task is worth the effort.

As the new general manager at Backstreet Books, Chloe wants the sales associates to perceive her style as open and friendly. Which of the following would

Which of the following would be most closely tied to the idea that employee motivation requires that the rewards for completing a task are sufficient to justify the effort?

In a low-context culture:

William Ouchi believed that a pure Type J approach to management would not work in the United States because it:

The need would be classified as a social need.

Reinforcement theory suggests that employees respond to carrots (rewards) but not to sticks (punishment).

According to McGregor, Theory X managers assume that employees dislike work, and will avoid it if possible.

Members of Generation X tend to be more independent and need less feedback than members of older generations.

Job simplification is an extension of the ideas of Frederick Herzberg.

Elias is disappointed with the work effort of the employees in his department. According to expectancy theory, Elias could improve employee performance by setting more ambitious performance standards that exceed the ability of most employees to attain them.

Ramon works at Chicago Medical Instruments. His job was recently redefined so that he now has more flexibility in the hours he works and more say in the procedures used on the job. This suggests that Chicago Medical Instruments is trying to change Ramon's job so that it has more:

Which of the following statements would a proponent of management by objectives likely make?

Marissa works for a large pharmaceutical company in the greater Chicago area. Last week she visited with an advisor at the nearby university because her employer encourages workers to continue their education and gives them time off to go to academic related appointments, even during regularly scheduled work hours. One would assume that management at Marissa's company values the results of the Hawthorne studies, more so than traditional scientific management principles.