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Flexible machine cells enhance a company's ability to provide mass customization.

A) True
B) False

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According to the concept of economies of scale, as plant output expands, unit costs decrease.

A) True
B) False

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The ISO 9000 system used in the European marketplace provides small companies with information regarding export opportunities.

A) True
B) False

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A major cost savings from just-in-time inventory systems comes from


A) a shift in focus away from quality.
B) increasing productivity of workers.
C) speeding up inventory turnover.
D) creating a buffer stock of inventory.
E) writing off excess unsold inventory against earnings.

F) A) and D)
G) All of the above

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When a company achieves mass customization via flexible manufacturing technologies, it increases the company's


A) cost structure.
B) waste.
C) customer responsiveness.
D) learning effects.
E) externalities.

F) B) and C)
G) All of the above

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Which country pioneered the concept of just-in-time inventory?


A) England
B) Germany
C) Mexico
D) Japan
E) United States

F) A) and E)
G) B) and E)

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The effect of improved quality control is to lower the costs of value creation by reducing production costs and


A) decreasing inventory turnover.
B) decreasing after-sales service costs.
C) increasing scrap costs.
D) increasing warranty costs.
E) increasing time spent on fixing defects.

F) A) and D)
G) None of the above

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Mass customization provides companies with the ability to meet which two goals?


A) centralized production and long production runs
B) product standardization and economies of scale
C) high fixed costs and multiple production facilities
D) low cost and product customization
E) local responsiveness and decentralized production

F) A) and B)
G) B) and E)

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Marble Counters Inc. prides itself on quality control and advertises that "we won't ship a product unless we make it the way you want." Based on this, Marble Counters Inc. most likely


A) works in a regional market.
B) buys products from a wholesaler for use in its products.
C) works in a national market.
D) is a monopoly.
E) makes all of the products it ships.

F) A) and E)
G) C) and E)

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What action did Deming suggest management take in order to achieve total quality management?


A) create an environment where employees did not fear reporting problems
B) import more component parts from countries having factor endowments
C) increase the pay rate of all employees to establish credibility
D) purchase machinery that replaced human interaction with production
E) eliminate middle management positions from the chain of command

F) None of the above
G) B) and C)

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Discuss the elements that favor a make decision in a company.

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The elements that favor a make decision-...

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Define minimum efficient scale of output. How does this influence the location decisions of production activities?

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The level of output at which most plant-...

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One of W. Edwards Deming's beliefs about the total quality management philosophy is that


A) quality of supervision should be improved by allowing more time for supervisors to work with employees.
B) management should embrace the philosophy that mistakes are often acceptable.
C) work standards should be defined only as numbers or quotas.
D) achieving better quality requires commitment more at the top management than at any other level.
E) management should create an environment in which employees will follow orders rather than recommend changes.

F) C) and D)
G) C) and E)

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Concentration of production makes most sense when


A) trade barriers are low.
B) the product's value-to-weight ratio is low.
C) important exchange rates are volatile.
D) flexible manufacturing technology does not exist.
E) the production technology has low fixed costs.

F) All of the above
G) A) and D)

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The Cell Inc., a microbiology research laboratory headquartered in the United States, has been losing money. The CEO decides to outsource some production to companies in developing countries. This decision to shift functions or processes to less developed countries is most likely due to their


A) strong intellectual property rights laws.
B) lower labor costs.
C) accessibility to better technology.
D) sophisticated infrastructure.
E) currency appreciation.

F) C) and D)
G) B) and C)

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A product's value-to-weight ratio affects location decisions primarily because of its influence on


A) transportation costs.
B) shelf life.
C) work-in-progress inventory.
D) inventory turnover.
E) capacity utilization.

F) A) and C)
G) B) and D)

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One way to reduce the risks for a business that operates on just-in-time principles is to


A) depend on one supplier for an important input.
B) outsource the production of inputs only to advanced countries.
C) hold an excess buffer stock of inventory.
D) source inputs from several suppliers located in different countries.
E) avoid using electronic data interchange.

F) C) and D)
G) A) and B)

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W. Edwards Deming believed that achieving better quality requires the commitment of everyone in a company.

A) True
B) False

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The ________ operational objective refers to integrating a control system across global supply chain functions to eliminate global supply chain disruptions.


A) shipment consolidation
B) variance reduction
C) quality
D) life-cycle support
E) responsiveness

F) C) and D)
G) All of the above

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Charcoal Corp. is an electronics retail giant with offices in Atlanta. The company decides to build a facility in Silicon Valley where new products can be developed since this area is known for technological innovation. Which type of facility is Charcoal Corp. building?


A) server factory
B) outpost factory
C) lead factory
D) contributor factory
E) offshore factory

F) D) and E)
G) C) and E)

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