Question 1

Chris is a human resource manager with the Night Owl Publishing Company.He has just finished a study of what is done by employees who fill various job titles.The study Chris has completed is known as a human resource inventory.

Accepted Answer

A) True 
 B)False

Question 2

Major companies have been able to use ______to cut costs by reducing the number of offices and desks for employees.

Accepted Answer

A)  telecommuting
B)  job sharing
C)  flextime plans
D)  compressed work schedulesE) B) and D)
F) C) and D)

Question 3

One purpose of employee orientation programs is to introduce new workers to the organization's policies,practices,and objectives.

Accepted Answer

A) True 
 B)False

Question 4

Benefit payments account for about fifty percent of payroll costs today.

Accepted Answer

A) True 
 B)False

Question 5

XYZ Electronics has recently switched to a schedule in which employees work ten hour shifts four days a week,and then have a three day weekend.XYZ is using a:

Accepted Answer

A)  flextime system.
B)  job rotation system.
C)  compressed workweek.
D)  constrained workweek.E) None of the above
F) C) and D)

Question 6

Unlike a traditional performance appraisal,a 360 degree review:

Accepted Answer

A)  uses only objective measures of performance.
B)  compares the performance of each worker to every other worker.
C)  is performed by experts from outside the organization.
D)  provides feedback from all directions within the organization.E) B) and C)
F) A) and D)

Question 7

Establishing performance standards is a crucial step in the performance evaluation process.

Accepted Answer

A) True 
 B)False

Question 8

Iris Bloom recently was hired to a management position at the Kaye & Hoke Corporation.In order to give her an appreciation of the different functional areas of her new company,she has been given assignments in a variety of departments.This type of training is known as contingency employment.

Accepted Answer

A) True 
 B)False

Question 9

The first step in the human resource planning process is to prepare a job analysis for each available position within the firm.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following statements about human resource management opportunities and challenges is most accurate?

Accepted Answer

A)  Workers are becoming less loyal to their firms,resulting in higher turnover.
B)  The age composition of the labour force is becoming younger.
C)  The number of workers who have received training in high tech fields far exceeds the number of job openings in these areas.
D)  Workers are now demanding that more of their compensation be in wages and salaries and less in fringe benefits.E) None of the above
F) A) and B)

Question 11

Discrimination against dominant groups is referred to as:

Accepted Answer

A)  conditional inequality.
B)  qualification dissonance.
C)  de facto discrimination.
D)  reverse discrimination.E) None of the above
F) C) and D)

Question 12

Small businesses usually find recruitment easier than large firms.

Accepted Answer

A) True 
 B)False

Question 13

The ABC Corporation wants to reduce its labour force,but is concerned about the impact downsizing will have on its remaining employees.One policy that might allow ABC to reduce its labour force without adversely affecting morale is to:

Accepted Answer

A)  implement a job sharing program.
B)  make more extensive use of job rotation.
C)  develop an affirmative action plan.
D)  offer early retirement benefits.E) All of the above
F) C) and D)

Question 14

Which of the following workers would be the best example of a contingent worker?

Accepted Answer

A)  An electrical engineer who frequently travels out of the country to the various manufacturing facilities owned and operated by his firm.
B)  An assembly line worker who belongs to a union and has 17 years of seniority.
C)  An elementary school teacher who just received tenure.
D)  A worker hired to help work at a manufacturing plant for a few weeks during the firm's peak production season.E) A) and C)
F) B) and C)

Question 15

This year,labour and management at ABC Tool & Die negotiated a new benefits system that gives employees the flexibility to choose among different benefit options,as long as the total cost of the benefits does not exceed a certain amount.The new benefits plan at ABC Tool & Die is known as a(n) :

Accepted Answer

A)  open options benefits plan.
B)  cafeteria-style benefits plan.
C)  democratic benefits package.
D)  flexiplan.E) A) and B)
F) B) and D)

Question 16

The time when all employees must be present in a flextime plan is referred to as:

Accepted Answer

A)  compressed time.
B)  shared time.
C)  company time.
D)  core time.E) B) and D)
F) A) and B)

Question 17

The long-term success of a firm often depends on its ability to control employee costs and optimize employee efficiency.

Accepted Answer

A) True 
 B)False

Question 18

A common way of compensating teams is a ______system,in which bonuses are based on improvements over a previous performance baseline.

Accepted Answer

A)  gain-sharing
B)  piecework
C)  commission
D)  stock optionE) B) and D)
F) C) and D)

Question 19

The amount most businesses spend on selecting and training workers is relatively low.

Accepted Answer

A) True 
 B)False

Question 20

Employers are trying to control benefit costs in various ways.

Accepted Answer

A) True 
 B)False

Exam 12: Human Resource Management: Finding and Keeping the Best Employees

One purpose of employee orientation programs is to introduce new workers to the organization's policies,practices,and objectives.

Correct AnswerverifiedShow Answer

A common way of compensating teams is a ______system,in which bonuses are based on improvements over a previous performance baseline.

Correct AnswerverifiedShow Answer

Establishing performance standards is a crucial step in the performance evaluation process.

Correct AnswerverifiedShow Answer

Discrimination against dominant groups is referred to as:

Correct AnswerverifiedShow Answer

Employers are trying to control benefit costs in various ways.

Correct AnswerverifiedShow Answer

XYZ Electronics has recently switched to a schedule in which employees work ten hour shifts four days a week,and then have a three day weekend.XYZ is using a:

Correct AnswerverifiedShow Answer

Benefit payments account for about fifty percent of payroll costs today.

Correct AnswerverifiedShow Answer

The first step in the human resource planning process is to prepare a job analysis for each available position within the firm.

Correct AnswerverifiedShow Answer

Which of the following workers would be the best example of a contingent worker?

Correct AnswerverifiedShow Answer

The amount most businesses spend on selecting and training workers is relatively low.

Correct AnswerverifiedShow Answer

The ABC Corporation wants to reduce its labour force,but is concerned about the impact downsizing will have on its remaining employees.One policy that might allow ABC to reduce its labour force without adversely affecting morale is to:

Correct AnswerverifiedShow Answer

Chris is a human resource manager with the Night Owl Publishing Company.He has just finished a study of what is done by employees who fill various job titles.The study Chris has completed is known as a human resource inventory.

Correct AnswerverifiedShow Answer

Major companies have been able to use ______to cut costs by reducing the number of offices and desks for employees.

Correct AnswerverifiedShow Answer

Small businesses usually find recruitment easier than large firms.

Correct AnswerverifiedShow Answer

Unlike a traditional performance appraisal,a 360 degree review:

Correct AnswerverifiedShow Answer

Iris Bloom recently was hired to a management position at the Kaye & Hoke Corporation.In order to give her an appreciation of the different functional areas of her new company,she has been given assignments in a variety of departments.This type of training is known as contingency employment.

Correct AnswerverifiedShow Answer

This year,labour and management at ABC Tool & Die negotiated a new benefits system that gives employees the flexibility to choose among different benefit options,as long as the total cost of the benefits does not exceed a certain amount.The new benefits plan at ABC Tool & Die is known as a(n) :

Correct AnswerverifiedShow Answer

Which of the following statements about human resource management opportunities and challenges is most accurate?

Correct AnswerverifiedShow Answer

The time when all employees must be present in a flextime plan is referred to as:

Correct AnswerverifiedShow Answer

The long-term success of a firm often depends on its ability to control employee costs and optimize employee efficiency.

Correct AnswerverifiedShow Answer

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