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is a type of training that attempts to duplicate the exact combination of conditions that occur on the job.


A) Dress rehearsal training
B) Modular training
C) Job simulation
D) Performance feedback

E) A) and B)
F) C) and D)

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Women usually find it easier than men to obtain mentors and engage in networking.

A) True
B) False

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Telecommuting can actually save employers money by reducing their need for office space.

A) True
B) False

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In a(n) ______an inexperienced worker learns by working alongside an experienced employee to master the skills and procedures of a craft.


A) apprenticeship program
B) indentureship program
C) orientation period
D) simulation period

E) B) and D)
F) A) and D)

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Investigation of an employee's background is more important now than it has been in the past.

A) True
B) False

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Job analysis helps a manager answer the question: "How many workers are available within the organizations that have this particular skill?"

A) True
B) False

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Westler's Fresh Produce finds it needs more workers during harvest times than at other times of the year.Hiring contingent workers could be an efficient way for Westler to meet its temporary employment needs.

A) True
B) False

Correct Answer

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The first four steps in human resource planning all lead up to the final step,which is the development of a strategic human resource plan.

A) True
B) False

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Employees always stay in the position they were hired to fill.

A) True
B) False

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Bev's company has announced that it will implement a compressed workweek schedule.If Bev takes part in this plan,she will be allowed to work fewer hours each week,as long as she completes all assignments.

A) True
B) False

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Employment tests should focus on general job skills rather than skills that are related directly to the job.

A) True
B) False

Correct Answer

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Employers have looked for scheduling flexibility for what reason?


A) Piece work
B) Teamwork
C) Management training purposes
D) Workplace trends

E) A) and B)
F) All of the above

Correct Answer

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Compensation is one of the main marketing tools a firm uses in its efforts to attract qualified employees.

A) True
B) False

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On-site haircuts and free breakfasts are examples of soft benefits some firms provide for employees.

A) True
B) False

Correct Answer

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What is the second of five steps in the human resource planning process?


A) Assess future human resource demand
B) Prepare a human resources inventory
C) Prepare a job analysis
D) Establish a strategic plan

E) A) and B)
F) A) and C)

Correct Answer

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The most likely reason a firm would pay its sales representatives a commission rather than a salary is that it wants to:


A) be able to deduct the cost of compensating the sales representatives from its taxable income.
B) provide sales representatives with a strong incentive to generate more sales for the company.
C) give the sales representatives a stronger incentive to collaborate with each other and act as a team.
D) keep the pay system as simple as possible.

E) A) and B)
F) A) and C)

Correct Answer

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Workopolis and Monster are:


A) career interest surveys.
B) web browsers.
C) Internet services firms can use to recruit employees.
D) magazines that list job opportunities by skill requirements and geographic location.

E) All of the above
F) C) and D)

Correct Answer

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Which of the following statements about team pay is the most accurate?


A) Although individuals who make an outstanding contribution should be recognized and rewarded,a pay system based strictly on individual performance can undermine the cohesiveness teams need to meet their goals.
B) Most managers have concluded that team pay methods are so complex and difficult to administer that they have gone back to pay plans based on rewarding workers for their individual achievements.
C) Most managers are very satisfied with the team-based pay programs that are currently in place.
D) Team pay plans should emphasize individual rewards since the team can succeed only if all individuals are highly motivated to work as hard as possible.

E) None of the above
F) A) and B)

Correct Answer

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______is the process of establishing and maintaining contacts with key managers in one's own organization and in other organizations,and using those contacts to establish strong relationships that serve as informal development systems.


A) Social integration
B) Networking
C) Training and development
D) Orienteering

E) A) and B)
F) All of the above

Correct Answer

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The strategy of giving managers assignments in a variety of departments in order to expose them to different functions is called apprenticeship training.

A) True
B) False

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