Question 1

A chief operating officer (COO)  would be classified as part of a firm's

Accepted Answer

A)   primary management.
B)   middle management.
C)   top management.
D)   first-line management.E) None of the above
F) A) and B)

Question 2

Progressive managers consider planning to be of little importance in today's rapidly changing business environment.

Accepted Answer

A) True 
 B)False

Question 3

Top management is also known as first-line management because it deals with key managerial decisions on a priority basis.

Accepted Answer

A) True 
 B)False

Question 4

What is the purpose of the SWOT analysis? What types of information does this analysis provide?

Accepted Answer

SWOT analysis is an analysis of an organ...

Question 5

Without clear standards, the control process is impossible to implement.

Accepted Answer

A) True 
 B)False

Question 6

PMI is a problem-solving technique that involves listing pluses, minuses, and implications.

Accepted Answer

A) True 
 B)False

Question 7

Managers in progressive firms of all kinds tend to be friendly, and treat employees as partners.

Accepted Answer

A) True 
 B)False

Question 8

Amari is the project manager for a team of experienced and creative programmers at Game Guys, Inc., a popular games developer. Since the team members are bright, creative, and highly motivated, Amari brainstorms basic ideas with her group, then allows the programmers a great deal of freedom to do what it takes to reach the agreed-upon objectives. Amari is using a free-rein leadership style.

Accepted Answer

A) True 
 B)False

Question 9

While goals are measurable, objectives are not.

Accepted Answer

A) True 
 B)False

Question 10

________ is the management function that involves setting goals, strategies, and tactics for achieving the organization's goals and objectives.

Accepted Answer

A)   Forecasting
B)   Planning
C)   Conceptualizing
D)   ControllingE) A) and B)
F) B) and C)

Question 11

One difference between managers and leaders is that

Accepted Answer

A)   managers are found in businesses while leaders operate in nonprofit organizations.
B)   managers work to achieve stability while leaders embrace change.
C)   managers use an autocratic approach while leaders embrace a democratic style.
D)   all employees can manage, but only top managers can lead.E) A) and B)
F) C) and D)

Question 12

________ is choosing among two or more alternatives.

Accepted Answer

A)   Contingency planning
B)   Decision making
C)   Organizational selection
D)   Utility analysisE) A) and D)
F) B) and C)

Question 13

________ is the management function of creating a vision for the organization and guiding, training, coaching, and motivating employees to help achieve the goals and objectives of the organization.

Accepted Answer

A)   Organizing
B)   Controlling
C)   Leading
D)   OfficiatingE) A) and B)
F) A) and C)

Question 14

________ involves setting the organization's vision, goals, and objectives.

Accepted Answer

A)   Organizing
B)   Planning
C)   Controlling
D)   DirectingE) A) and B)
F) A) and C)

Question 15

Which of the following should form the foundation of a firm's control system?

Accepted Answer

A)   accounting and finance
B)   marketing and production
C)   human resources and finance
D)   computing and productionE) A) and B)
F) C) and D)

Question 16

Sierra is a manager at a nationwide retail chain. Each morning she determines the order in which store projects are performed; she sets work schedules for employees and standards that must be met. These activities suggest that Sierra is involved in operational planning.

Accepted Answer

A) True 
 B)False

Question 17

There is no single leadership style that works best in all situations.

Accepted Answer

A) True 
 B)False

Question 18

Today's progressive organizations are designed around the needs of the customer. The idea is to organize systems to be responsive to customer needs.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following statements has resulted in changes in the role of management?

Accepted Answer

A)   Most workers today show little initiative or creativity, so managers must spend more time directing their efforts.
B)   The marketplace is becoming global, which increases both competition and opportunities for cooperation and integration.
C)   Firms are recognizing that their workforces are too diverse, so managers must find ways to reduce diversity without violating federal laws against discrimination.
D)   The desire to encourage teamwork has resulted in larger, more cumbersome organizations with too many workers.E) A) and C)
F) None of the above

Question 20

________ are units within an organization that receive services from other units within the organization.

Accepted Answer

A)   End-users
B)   Internal customers
C)   Third-party distribution centers
D)   Profit centersE) A) and B)
F) A) and C)

Exam 7: Management and Leadership

PMI is a problem-solving technique that involves listing pluses, minuses, and implications.

Correct Answer
verified

What is the purpose of the SWOT analysis? What types of information does this analysis provide?

Correct Answer
verified
SWOT analysis is an analysis of an organ...
View Answer

Top management is also known as first-line management because it deals with key managerial decisions on a priority basis.

Correct Answer
verified

Which of the following statements has resulted in changes in the role of management?

Correct Answer
verified

________ involves setting the organization's vision, goals, and objectives.

Correct Answer
verified

A chief operating officer (COO) would be classified as part of a firm's

Correct Answer
verified

________ are units within an organization that receive services from other units within the organization.

Correct Answer
verified

Which of the following should form the foundation of a firm's control system?

Correct Answer
verified

Progressive managers consider planning to be of little importance in today's rapidly changing business environment.

Correct Answer
verified

________ is the management function of creating a vision for the organization and guiding, training, coaching, and motivating employees to help achieve the goals and objectives of the organization.

Correct Answer
verified

________ is choosing among two or more alternatives.

Correct Answer
verified

There is no single leadership style that works best in all situations.

Correct Answer
verified

Without clear standards, the control process is impossible to implement.

Correct Answer
verified

While goals are measurable, objectives are not.

Correct Answer
verified

Managers in progressive firms of all kinds tend to be friendly, and treat employees as partners.

Correct Answer
verified

Correct Answer
verified

________ is the management function that involves setting goals, strategies, and tactics for achieving the organization's goals and objectives.

Correct Answer
verified

One difference between managers and leaders is that

Correct Answer
verified

Sierra is a manager at a nationwide retail chain. Each morning she determines the order in which store projects are performed; she sets work schedules for employees and standards that must be met. These activities suggest that Sierra is involved in operational planning.

Correct Answer
verified

Today's progressive organizations are designed around the needs of the customer. The idea is to organize systems to be responsive to customer needs.

Correct Answer
verified

Exam 7: Management and Leadership

PMI is a problem-solving technique that involves listing pluses, minuses, and implications.

Correct AnswerverifiedShow Answer

What is the purpose of the SWOT analysis? What types of information does this analysis provide?

Correct AnswerverifiedSWOT analysis is an analysis of an organ...View AnswerShow Answer

Top management is also known as first-line management because it deals with key managerial decisions on a priority basis.

Correct AnswerverifiedShow Answer

Which of the following statements has resulted in changes in the role of management?

Correct AnswerverifiedShow Answer

________ involves setting the organization's vision, goals, and objectives.

Correct AnswerverifiedShow Answer

A chief operating officer (COO) would be classified as part of a firm's

Correct AnswerverifiedShow Answer

________ are units within an organization that receive services from other units within the organization.

Correct AnswerverifiedShow Answer

Which of the following should form the foundation of a firm's control system?

Correct AnswerverifiedShow Answer

Progressive managers consider planning to be of little importance in today's rapidly changing business environment.

Correct AnswerverifiedShow Answer

________ is the management function of creating a vision for the organization and guiding, training, coaching, and motivating employees to help achieve the goals and objectives of the organization.

Correct AnswerverifiedShow Answer

________ is choosing among two or more alternatives.

Correct AnswerverifiedShow Answer

There is no single leadership style that works best in all situations.

Correct AnswerverifiedShow Answer

Without clear standards, the control process is impossible to implement.

Correct AnswerverifiedShow Answer

While goals are measurable, objectives are not.

Correct AnswerverifiedShow Answer

Managers in progressive firms of all kinds tend to be friendly, and treat employees as partners.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

________ is the management function that involves setting goals, strategies, and tactics for achieving the organization's goals and objectives.

Correct AnswerverifiedShow Answer

One difference between managers and leaders is that

Correct AnswerverifiedShow Answer

Sierra is a manager at a nationwide retail chain. Each morning she determines the order in which store projects are performed; she sets work schedules for employees and standards that must be met. These activities suggest that Sierra is involved in operational planning.

Correct AnswerverifiedShow Answer

Today's progressive organizations are designed around the needs of the customer. The idea is to organize systems to be responsive to customer needs.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified
SWOT analysis is an analysis of an organ...
View Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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