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Which statement best describes evidence-based HR?


A) It is the exclusive use of statistical models for planning, forecasting, and other related HR activities.
B) It is establishing overlapping performance goals and desired outcomes during performance management.
C) It is demonstrating that human resource practices have a positive influence on a company's profits or key stakeholders.
D) It is the process of ensuring that employees' activities and outputs match an organization's goals.
E) It is the organization-wide planned effort to enable employees to learn job-related knowledge, rather than teamwork or communication skills.

F) C) and D)
G) A) and B)

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The right of free consent states that employers can conceal the nature of a job while hiring an employee for a particular position.

A) True
B) False

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Which HR function includes preparing and distributing employee handbooks that detail company policies?


A) recruitment and selection
B) maintaining positive employee relations
C) ensuring compliance with labor laws
D) performance management
E) planning and administering pay and benefits

F) D) and E)
G) B) and E)

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Michael, an employee at a book publishing company, is unhappy with his company's existing project management system. He decides to communicate this to the top management by expressing his complaints in an email. According to the work of philosopher Immanuel Kant, Michael is applying his right of


A) freedom of conscience.
B) first refusal.
C) freedom of speech.
D) privacy.
E) free consent.

F) A) and E)
G) B) and E)

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Briefly describe the nine categories of HRM competencies that the Society for Human Resource Management found to be associated with success. Provide an example of a behavior for each.

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(1) Human resource expertise essentially...

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The clusters of competencies needed by human resource professionals include technical, interpersonal, business, and leadership competencies.

A) True
B) False

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The employees at Herby Financial often complain that they are not provided feedback about their work. They feel that they do not get proper information as to how they have performed and the areas in which they need to improve. They also claim that the performance goals are vague and not measurable. Which HR function does Herby Financial need to specifically improve upon to resolve the complaints put forth by its employees?


A) recruitment
B) employee selection
C) training and development
D) performance management
E) planning and administering pay and benefits

F) B) and C)
G) B) and D)

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When a person evaluating performance is not familiar with the details of a job, outcomes tend to be easier to evaluate than specific behaviors.

A) True
B) False

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Establishing and administering personnel policies allows a company to handle problematic situations more fairly and objectively than if it addressed such incidents on a case-by-case basis.

A) True
B) False

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Human resource management requires the ability to communicate through a variety of channels.

A) True
B) False

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What is a standard that human resource managers must satisfy for HRM practices to be ethical?


A) Managers must treat employees as family.
B) Human resource practices must result in the greatest good for the largest number of people.
C) Employment practices must respect employees' right of lifetime employment.
D) Managers must always maintain that customers are right.
E) Employment practices must limit the application of the principle of employment-at-will as it is unfair to employees.

F) A) and B)
G) A) and C)

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How can an HR department that is considered its company's strategic partner help the company gain a competitive advantage?


A) by handling administrative tasks with a commitment to quality
B) by providing business partner services to meet the company's goals
C) by providing skills training and career development programs
D) by understanding the existing human resources and providing new ones
E) by answering questions on employee hiring and benefits

F) B) and D)
G) A) and E)

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An HR manager can demonstrate competency in communication by excelling at which behavior?


A) setting a vision for the HR function
B) listening effectively
C) supporting inclusiveness
D) maintaining confidentiality
E) applying knowledge of business principles

F) A) and E)
G) A) and B)

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Which view on employment reflects the ethical principles embodied in the U.S. Constitution and Bill of Rights?


A) HR managers must view employees as having basic rights.
B) HR managers have the right to lifetime employment.
C) HR managers have the right to hire whoever they deem best suited for a job.
D) HR managers must view employees as a necessary expense.
E) HR managers must set aside quotas for minorities.

F) A) and E)
G) B) and D)

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Identify the correct statement regarding human resources.


A) Human resources can be imitated.
B) Human resources are commonly found.
C) Human resources have no good substitutes.
D) Human resources seldom perform critical functions.
E) Human resources are interchangeable, easily replaced parts of a system.

F) D) and E)
G) A) and D)

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________ refers to the use of quantitative tools and scientific methods to analyze data from human resource databases and other sources to make evidence-based decisions that support business goals.


A) Conjoint analysis
B) Performance management
C) Workforce analytics
D) Career development
E) Task analysis

F) A) and D)
G) A) and E)

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For human resource practices to be considered ethical, they must result in the greatest good for the largest number of people.

A) True
B) False

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Managers and economists traditionally have seen human resource management as a source of value to their organizations.

A) True
B) False

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What clusters of competencies are necessary for success in human resource management?


A) hiring, compensation, event planning, and training
B) technical, interpersonal, business, and leadership
C) technical, hiring, motivation, and compensation
D) business, development, leadership, and interpersonal
E) technical, business, training, and hiring

F) A) and D)
G) D) and E)

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Jarrod, one of the senior managers at United Inc., insists that the company supervisors handle employee relations as part of their jobs. Which statement strengthens Jarrod's argument?


A) The supervisors represent the company on a day-to-day basis.
B) The supervisors have the business experience to take up additional responsibilities.
C) The supervisors do not hold any stakes in the organization.
D) The supervisors are not a part of the employees' union.
E) The supervisors are responsible for any action taken by the employees.

F) A) and E)
G) C) and D)

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