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In the context of forecasting the demand for labor, using trend analysis, inventory levels, changes in technology, and actions of competitors are examples of


A) leading indicators.
B) performance indicators.
C) coincident pointers.
D) transitional matrices.
E) functional pointers.

F) B) and E)
G) A) and E)

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Define forecasting. Describe one method each for forecasting labor demand and supply.

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The attempts to determine the supply of ...

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A start-up software company hires Kiera as its first human resource manager. Whenever a new position needs to be filled, Kiera sits down with the supervisor to gather facts that will be included in a realistic job preview. Kiera knows that the impact of job previews on candidates is limited, but she believes the effort is important anyway. Which statement best explains Kiera's decision to provide realistic job previews?


A) The recruiter is less important than personnel policies for affecting a candidate's decision.
B) Realism in the recruiter's message is the most researched aspect of recruiting.
C) Kiera feels pressure to exaggerate the negative qualities of each job vacancy.
D) Employees are highly sensitive to negative information.
E) Giving realistic information is not expensive or difficult, so it is worth even a small benefit.

F) A) and D)
G) A) and C)

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Milo determines that his company spent $15,000 to hire three new programmers through employee referrals and another $75,000 to hire five new programmers through a private employment agency. Which statement is correct about these recruiting efforts?


A) The cost per hire for the employment agency was lower, at $9,375 per hire.
B) The cost per hire for the employment agency was lower, at $15,000 per hire.
C) The cost per hire for referrals was lower, at $15,000.
D) The cost per hire for referrals was lower, at $45,000.
E) The cost per hire for referrals was lower, at $5,000 per hire.

F) A) and E)
G) C) and D)

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Which statement best describes outsourcing?


A) It refers to contracting with another organization to perform a broad set of services.
B) It refers to finding cheap resources in another country to gain a competitive advantage.
C) It refers to using a temporary or contract employee to fill a single job vacancy.
D) It refers to buying the necessary raw materials needed to conduct business from external suppliers.
E) It refers to moving operations away from the home location to decrease cost savings.

F) A) and B)
G) B) and D)

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Vino, an HR manager at Jacoby Beverages, identifies and attracts potential job seekers to his organization. In the context of HRM functions, Vino is carrying out the ________ process.


A) promoting
B) appraising
C) recruiting
D) forecasting
E) disbanding

F) B) and D)
G) B) and E)

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Identify the correct statement regarding downsizing.


A) Downsizing improves long-term organizational effectiveness.
B) The negative effect of downsizing is especially low among firms that engage in high-involvement work practices.
C) Downsizing often disrupts the social networks through which people are creative and flexible.
D) The negative impact of downsizing is especially low for those organizations that emphasize research and development.
E) Downsizing campaigns eliminate only people who are replaceable.

F) B) and C)
G) B) and D)

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List and discuss two personnel policies that are especially relevant to recruitment.

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Several personnel policies are especiall...

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Contracting with another organization to perform a broad set of services is called outsourcing.

A) True
B) False

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Tom, a supervisor at AutoMax Inc., realizes that a couple of months from now, he might experience a labor shortage for approximately two weeks due to increased demand for the company's products. Which option would be best for dealing with this labor shortage?


A) Tom should hire new employees because it is a simple process.
B) Tom should depend on technological innovation because it helps replace human labor with machines.
C) Tom should use outsourcing because it reduces internal costs.
D) Tom should encourage employees to stay with the company.
E) Tom should encourage employee overtime because it helps to increase productivity for a short period of time.

F) A) and D)
G) C) and D)

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Maria is a recruiter with a bachelor's degree in business administration. She is well respected among her peers for her professional standards and understanding of the HR field. However, she has noticed that when she recruits engineers for her company, they sometimes seem unresponsive to her. The most likely reason for this is because Maria


A) is not warm enough to the applicants.
B) is perceived as less credible because she is an HR specialist.
C) does not give applicants enough information, leaving them with more questions than answers.
D) comes off as being too professional for someone in the HR field.
E) is not approaching the candidate with enough skepticism.

F) B) and C)
G) A) and B)

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Identify the similarity between the natural attrition and early retirement strategies for reducing a labor surplus.


A) Both strategies yield slow results for an organization.
B) Both strategies cause high suffering to the employees of an organization.
C) Both strategies can be applied for preventing labor shortages.
D) Both strategies are expensive to implement.
E) Both strategies encourage layoffs.

F) A) and E)
G) B) and D)

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Why is temporary employment popular with employers?


A) It gives employers flexibility in operations.
B) It allows employers to comply with the requirements of affirmative action imposed by the government.
C) The quality of work from temporary workers is usually far superior.
D) It is the most effective strategy for key customer service jobs.
E) Temporary workers are more committed to the organization.

F) B) and D)
G) B) and E)

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Which statement is true about referrals?


A) Referrals fall under the category of internal sources of recruitment.
B) The use of referrals tends to increase the likelihood of exposing an organization to different viewpoints.
C) The use of referrals can contribute to nepotism.
D) Referrals cost much more than other formal recruiting efforts.
E) Referrals are the least preferred sources of new hires.

F) A) and D)
G) C) and E)

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Jill is a recruiter for Kinnack Inc. When she interviews job candidates, she works hard to provide background information about the job's positive and negative qualities. She aims to be sure every detail is accurate, so that any employees hired will feel they got what they expected and will want to stay on with the company. Jill's behavior is an example of providing a


A) yield ratio.
B) realistic job preview.
C) core competency.
D) due-process policy.
E) job posting.

F) B) and D)
G) None of the above

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The most important source of recruits for entry-level professional and managerial vacancies is


A) on-campus interviewing.
B) public employment agencies.
C) advertisements in newspapers and magazines.
D) private employment agencies.
E) employee referrals.

F) B) and E)
G) A) and B)

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Marcus and Olivia are HR managers at Tacoma Investments. They are expecting a labor surplus over the next two years resulting in the organization having 24 more employees than required. Typically, two employees leave the organization each month. Which HR strategy should Marcus and Olivia consider, taking into account the length of time they have available?


A) downsizing
B) natural attrition
C) pay reductions
D) demotions
E) transfers

F) None of the above
G) A) and B)

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Nishi, a production manager at Havana Health, must predict future labor demand using information about inventory levels from the past three years. Nishi will most likely use ________ to predict the demand.


A) yield ratio
B) workforce utilization review
C) trend analysis
D) cost per hire
E) capacity utilization analysis

F) A) and D)
G) B) and E)

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In terms of external sources of recruitment, who are direct applicants and referrals?

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Direct applicants are people w...

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Downsizing disrupts the social networks through which people are creative and flexible.

A) True
B) False

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