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Describe a leaderless group discussion.

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A leaderless group discussion is an asse...

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Distinguish the different ways in which job experiences help in employee development.

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Job experiences can be used for developm...

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David was part of a formal mentoring program and was mentored by Angela. The mentoring sessions were conducted over a period of six weeks to improve David's communication and interpersonal skills in the workplace. The sessions, however, were unsuccessful. Which scenario, if true, would most likely have caused the failure of the mentoring sessions?


A) David failed to treat the mentoring sessions as therapy.
B) David and Angela did not have an informal relationship before the formal mentoring program began.
C) Angela is a senior employee and has more experience than David.
D) David's participation was involuntary, and he had little understanding of the details of the program.
E) David is a new employee, whereas Angela has been working with the firm for many years.

F) B) and E)
G) A) and B)

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A sales firm regularly enrolls some of its employees in a six-month marketing course with a leading university. At the end of the course, the employees are able to perform better in the organization. Which method of employee development has the firm used?


A) externship
B) formal education
C) assessment
D) interpersonal relationships
E) personality test

F) C) and E)
G) B) and C)

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According to the Myers-Briggs Type Indicator, how do Introverted types (I) gain energy?


A) by focusing on inner thoughts
B) by focusing on interpersonal relationships
C) by gathering facts and details
D) by focusing less on facts and more on possibilities
E) by trying to be objective in making decisions

F) A) and B)
G) B) and D)

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What are the four steps of a basic career management system?

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A basic career management system involve...

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Most companies use ________ moves as an option for employee development.


A) small upward
B) vertical and horizontal
C) left, right, and sideways
D) occasional horizontal
E) upward, downward, and lateral

F) A) and E)
G) D) and E)

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Phillip is a senior journalist at a news agency. He goes on a temporary leave for six months and travels around different parts of South Asia during his leave. He records his travel experiences in a book and shares it with his colleagues upon his return. During his leave, he was also being paid by the organization. This is an example of a(n)


A) transfer.
B) expatriate assignment.
C) sabbatical.
D) externship.
E) downward move.

F) C) and E)
G) B) and D)

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How do managers and peers develop employees through coaching?

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A coach is a peer or manager who works w...

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The decision-making dimension of the Myers-Briggs Type Indicator relates to the


A) steps or actions individuals take when making decisions.
B) amount of consideration given to others' feelings when making a decision.
C) individuals' tendency to be flexible and adaptable.
D) confidence and speed with which decisions are reached.
E) individuals' interpersonal strength and vitality.

F) C) and E)
G) A) and C)

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Paula, a human resource executive, is setting up a mentoring program at her company. Which action will best help the program succeed?


A) making sure the performance management system rewards managers for employee development
B) selecting mentors based on their interpersonal rather than technical skills
C) setting up the mentoring as a mandatory program for both mentors and protégés
D) giving mentors realistic expectations by explaining that the protégés will benefit, not the mentors
E) defining the mentor's role broadly, to help with personal problems as well as business-related skills

F) None of the above
G) All of the above

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Women and minorities often have difficulty finding mentors.

A) True
B) False

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Which assessment center exercise is being used when a team of five to seven employees is assigned a problem and must work together to solve it within a certain time period?


A) interview session
B) leaderless group discussion
C) role playing
D) in-basket exercise
E) personality test

F) A) and E)
G) B) and D)

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The combination of relationships, problems, demands, tasks, and other features of an employee's jobs is referred to as


A) job appraisals.
B) job experiences.
C) formal education.
D) technical training.
E) interpersonal relationships.

F) C) and E)
G) C) and D)

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What is true of formal education as an approach to employee development?


A) Organizations organize formal educational programs at the workplace or off-site to support employee development.
B) Formal education includes organization-specific workshops that are open to outsiders as well as employees.
C) As a prerequisite to formal education, trainees must enroll in various courses offered by an organization.
D) Formal education includes presentations sent out by an organization, which enlist the ethics and policies educating employees from time to time.
E) In an organization, formal education involves collating data pertaining to the development of projects.

F) B) and C)
G) A) and B)

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For assessment to work efficiently, an employee must be


A) provided suggestions to improve his or her weak skills.
B) evaluated discreetly so the employee does not pretend to be a model employee.
C) present on the day the assessment occurs so that results of the feedback will be accurate.
D) employed at the organization for at least a year.
E) informed that an appraisal can take place at any time during the year.

F) C) and D)
G) A) and B)

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Matt is a successful senior employee at Tech Nation. He has five years of experience in the company and is well recognized for his contributions. The vice president of human resources tells Matt about Taylor, an employee Tech Nation hired for her keen intelligence. According to the vice president, Taylor is struggling to make an impact because she does not speak up assertively or understand who to talk to when she has questions. The vice president asks Matt to serve as a mentor to Taylor. What would this role involve doing?


A) promoting Taylor to better jobs and giving her raises
B) assigning several protégés to help Taylor
C) developing Taylor through coaching, sponsorship, and challenging assignments
D) implementing a formal mentoring program
E) administering 360-degree feedback

F) A) and B)
G) None of the above

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What is true about a transfer?


A) It typically involves a full-time temporary position at another organization.
B) A transfer fundamentally increases job responsibilities.
C) A transfer essentially increases compensation.
D) It occurs when an employee is given less responsibility and authority.
E) It is an assignment of an employee to a position in a different area of the company, usually in a lateral move.

F) B) and E)
G) A) and B)

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According to the lifestyle dichotomy of the Myers-Briggs Type Indicator, individuals with a ________ preference enjoy surprises and dislike deadlines.


A) Judging (J)
B) Perceiving (P)
C) Thinking (T)
D) Feeling (F)
E) Sensing (S)

F) B) and D)
G) A) and C)

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The Myers-Briggs Type Indicator (MBTI) identifies individuals' preferences for source of energy, means of information gathering, way of decision making, and


A) succession planning.
B) self-assessment.
C) lifestyle.
D) value system.
E) goal setting.

F) B) and C)
G) A) and E)

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