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Despite its early promise,computer-aided design has not met with much success in increasing productivity.

A) True
B) False

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A key element of the statistical quality control process is the reliance on quality control experts to inspect at the end of the production line to make sure that no defective products are shipped to final customers.

A) True
B) False

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What makes ISO 9000 so important to Canadian companies?

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The European Union (EU)is dema...

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When it comes to location decisions,labour costs are no longer an important consideration for most manufacturing firms.

A) True
B) False

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What factors account for Canada's difficulties in the world's competitive race?

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Inadequate improvement in productivity; ...

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The Cooldaze Ice Company compresses carbon dioxide and cools it to a very low temperature to make dry ice.The method used by Cooldaze is an example of process manufacturing.

A) True
B) False

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A major reason Japanese automakers have located in Canada has been the desire to:


A) locate in an area where labour is more productive.
B) get closer to their international customers.
C) take advantage of just-in-time inventory methods.
D) switch to less labour-intensive production methods.

E) B) and C)
F) A) and B)

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The EZee Office Furniture Company makes high quality desks and chairs for executive offices.The company is about to make a radical change in its production process.It will take measurements from customers,have them select from a variety of fabric patterns and answer some basic questions about the furniture styles they like,then design a chair and desk that is ergonomically designed for maximum comfort for its users.The new method EZee Office will use is an example of:


A) just-in-time manufacturing.
B) analytic production.
C) mass customization.
D) human form production.

E) C) and D)
F) A) and C)

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Most new manufacturers use:


A) continuous processes.
B) intermittent processes.
C) inhibited processes.
D) synthetic systems.

E) A) and C)
F) C) and D)

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___________ utility is the value added by the creation of finished goods and services using raw materials,components,and other inputs.


A) Manufacturing
B) Marginal
C) Consumption
D) Form

E) B) and C)
F) B) and D)

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Another way to work closely with suppliers is to locate production facilities near supplier facilities.

A) True
B) False

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MRP stands for:


A) minimum resource payments.
B) maximized revenue potential.
C) managed resource priorities.
D) materials requirement planning.

E) A) and B)
F) A) and C)

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The whole idea behind mass production was to:


A) produce goods of the highest possible quality.
B) give producers the maximum flexibility to respond to customer preferences.
C) make large quantities of a limited variety of products at very low cost.
D) give workers more control over their work environment.

E) All of the above
F) None of the above

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________________ is the specialized area of management that converts or transforms resources into goods and services.


A) Logistics management
B) Resource engineering
C) Intrapreneuring
D) Operations management

E) None of the above
F) B) and D)

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Operations management involves inventory management,quality control,and production scheduling.

A) True
B) False

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Although lean manufacturing attempts to reduce the amount of labour used in the manufacturing process,it typically does so by increasing the amount of most of the other resources used in the production process.

A) True
B) False

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Telecommuting is another word for outsourcing.

A) True
B) False

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Unlike an assembly line where workers perform only a few tasks,in a _________ layout,teams of workers combine to perform a variety of tasks needed to produce more complex units of a final product.


A) modular
B) spoke and wheel
C) network
D) cluster

E) B) and C)
F) C) and D)

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Materials requirement planning is a newer version of enterprise resource planning.

A) True
B) False

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ISO 14000 is a new set of product quality standards that has replaced the old ISO 9000 standards.

A) True
B) False

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